2018 Cadillac CT6 PLUG-IN HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
2 distinct recall campaigns
27,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 2 | 66.7% |
| Transmission and shifting | 1 | 33.3% |
| Engine operation | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Electronic Stability Control (Esc) | 1 |
| Engine | 1 |
| Power Train | 1 |
| Steering | 1 |
Electrical System: 1; Electronic Stability Control (Esc): 1; Engine: 1; Power Train: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2020 | 2 |
2018: 1; 2020: 2
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11098735 · 2018-05-30 (May 30, 2018)
RIGHT AFTER PURCHASE, THE NAV SCREEN KEPT FLICKERING, CAUSING A DISTRACTED DRIVER SITUATION AND A HAZARD. THE DEALER DID EVERYTHING THEY COULD PER GM GUIDELINES, BUT EVEN AFTER THE 1ST SERVICE VISIT, THE CAR WOULD SHUT DOWN IN DRIVE MODE, AS THE VEHICLE WAS IN MOTION. THEN THE VEHICLE WOULD NOT SHUT OFF USING THE POWER OFF BUTTON. GM IS TELLING THE DEALER, THE NAV FLICKERING SCREEN IS NOT A SAFETY HAZARD, HOWEVER I BEG TO DIFFER IF EVERY 2 MINS, A DRIVER IS FIXATED, FOCUSED ON THE SCREEN MORE SO THAN ON THE ROAD, WHICH HAS CAUSED ME TO RUN OFF …
Owner-reported narrative. 250 miles reported. Look up ODI 11098735 at NHTSA ↗
Owner report 11341298 · 2020-07-24 (July 24, 2020)
LOSS OF ALL VEHICLE POWER WHILE TRAVELING ON THE FREEWAY AT HIGHWAY SPEEDS. VEHICLE CHECK ENGINE, POWER LIMITED, AND ELECTRIC MOTOR OVERHEAT WARNING LIGHTS COME ON. THE COMBUSTION ENGINE WILL NOT START, AND BATTERY POWER AVAILABILITY GOES TO ZERO. THIS IS VERY DANGEROUS TO PUBLIC HEALTH AND SAFETY DUE TO INSTANTANEOUS LOSS OF COMBUSTION ENGINE AND ELECTRIC BATTERY POWER WHILE IN FAST-MOVING HIGHWAY TRAFFIC. THERE ARE SEVERAL INSTANCES OF THIS SAME PROBLEM OCCURRING IN MANY CADILLAC OWNERS FORUMS, SO GENERAL MOTORS KNOWS THERE IS A PROBLEM WITH …
Owner-reported narrative. 30,500 miles reported. Look up ODI 11341298 at NHTSA ↗
Owner report 11364614 · 2020-10-16 (October 16, 2020)
MY ENGINE LIGHT IS ON AND THIS IS THE 15TH TIME I HAVE BOUGHT MY CAR IN FOR VARIOUS ENGINE PROBLEMS LIKE ENGINE POWER REDUCED AND OTHER PROBLEMS WITH THIS CAR. THE CAR WOULD JUST STOP IN THE MIDDLE OF THE RIDE OR JERKING AS I DRIVE IT. I HAVE BEEN ON THE HIGHWAY WHEN IT HAS STALLED BEFORE AS I DRIVE. I HAVE HAD THESE PROBLEMS SINCE I PURCHASED THE CAR IN 2018
Owner-reported narrative. 27,000 miles reported. Look up ODI 11364614 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V437000 · Child Seat:Latch Strap | Seats:Mid/Rear Assembly
Reported: 2018-06-28 (June 28, 2018)
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CT6 vehicles. The inboard child seat anchorage bars may have had excess structural adhesive applied during assembly, which can interfere with the installation of a child seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Consequence: If the child seat cannot be attached correctly to the anchorage bar, there is an increased the risk of injury.
Remedy: GM will notify owners, and dealers will inspect, remove any excess adhesive, and apply anti-corrosion primer to the inboard child seat anchorage bars, free of charge. The recall began August 3, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 18228.
NHTSA campaign record ↗18V673000 · Seat Belts:Rear/Other
Reported: 2018-09-26 (September 26, 2018)
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
Remedy: GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.
NHTSA campaign record ↗