2022 Cadillac CT5: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
10 owner complaints analyzed
2 distinct recall campaigns
3,500 mi median reported failure mileage
Scope: 2022 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Structure:Body is the most frequently named component, appearing in 3 of 10 complaints (30.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 20.0% |
| Steering behavior | 1 | 10.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 3 |
| Air Bags | 2 |
| Electrical System | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Service Brakes | 1 |
| Steering:Steering Wheel /Handle Bar:Hand Heater/Cooler | 1 |
| Tires:Tread/Belt | 1 |
| Wheels | 1 |
Structure:Body: 3; Air Bags: 2; Electrical System: 2; Forward Collision Avoidance: Automatic Emergency Braking: 1; Service Brakes: 1; Steering:Steering Wheel /Handle Bar:Hand Heater/Cooler: 1; Tires:Tread/Belt: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 3 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 4 |
2022: 3; 2023: 1; 2024: 1; 2025: 1; 2026: 4
Pattern summary
Structure:Body leads the component reports. Braking behavior appears in 2 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11474858 · 2022-07-20 (July 20, 2022)
Received message on dashboard 'Service Safety Restraint System'. Dealership says that airbag needs to be replaced and it is not safe to drive the car. Manufacture of the car does not have the part and cannot repair the car. No timeframe on when the car can be repaired was given. GM is already under investigation for this same exact issue from 2021 where 15 collisions resulted in airbags not deploying.
Owner-reported narrative. Look up ODI 11474858 at NHTSA ↗
Owner report 11478497 · 2022-08-09 (August 9, 2022)
I purchased vehicle on 7/28/22 from Bayview Cadillac in Fort Lauderdale, Florida. On August 2, 2022, I noticed that my brakes were making a loud, harsh, scraping noise when coming to a full stop. Brakes also felt like they were going to lock up or stutter. On August 3, 2022, I brought the car back to the dealership to be serviced. On August 4, 2022, dealership told me that GM and Brembo (brake manufacturer) KNEW of this issue and were working on a bulletin to fix issue but that the bulletin would not be issued until late 2022 or early 2023. GM …
Owner-reported narrative. Look up ODI 11478497 at NHTSA ↗
Owner report 11487338 · 2022-09-30 (September 30, 2022)
The contact owns a 2022 Cadillac CT5. The contact stated that while driving at an undisclosed speed, the Service Restraint System message was displayed. The vehicle was taken to the dealer where it was diagnosed that the driver's side air bag sensor needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,500.
Owner-reported narrative. 3,500 miles reported. Look up ODI 11487338 at NHTSA ↗
Owner report 11504437 · 2023-01-30 (January 30, 2023)
2022 CADILLAC CT5. CONSUMER WRITES IN REGARD TO SHORTAGE OF COMPUTER CHIPS FOR VEHICLES HEATED STEERING WHEEL.
Owner-reported narrative. Look up ODI 11504437 at NHTSA ↗
Owner report 11576798 · 2024-03-12 (March 12, 2024)
See attached document for complaint
Owner-reported narrative. Look up ODI 11576798 at NHTSA ↗
Owner report 11648919 · 2025-03-18 (March 18, 2025)
The front wheels are locking up sometimes when either hitting a bump in the road or just out of the blue while driving. The auto braking will engage quickly and then shut off.
Owner-reported narrative. Look up ODI 11648919 at NHTSA ↗
Owner report 11711602 · 2026-01-17 (January 17, 2026)
Front driver side door unable to open from the outside. Faulty door handle pad. Initially randomly wouldn’t work, would have to press the pressure pad multiple times or press on specific part of the pad. Eventually, stopped working all together. It’s a safety issue if unable to open the door during an emergency. Pretty common issue on Cadillac CT5s regardless of trim. Affects all 4 doors, just happen to be the driver side is the most used.
Owner-reported narrative. Look up ODI 11711602 at NHTSA ↗
Owner report 11740325 · 2026-05-27 (May 27, 2026)
My driver side door is unable to open due to the pressure pad. This is a known problem to Cadillac. I have already had to have 2 door handles replaced on the passenger side. It is unsafe to not be able to enter the driver seat of your vehicle in an emergency.
Owner-reported narrative. Look up ODI 11740325 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V611000 · Air Bags:Side/Window:Curtain | Air Bags
Reported: 2021-08-05 (August 5, 2021)
General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
Consequence: Air bags that do not deploy properly can increase the risk of injury in a crash.
Remedy: Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
NHTSA campaign record ↗22V903000 · Exterior Lighting:Lighting Control Module:Software
Reported: 2022-12-08 (December 8, 2022)
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
NHTSA campaign record ↗