2018 Buick REGAL: complaints, problems and recalls

TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, [phone removed]) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIRS FOR THE BODY DAMAGE. TH…

Owner-reported narrative. 169 miles reported. Look up ODI 11102996 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 BUICK REGAL. THE CONTACT PURCHASED THE VEHICLE IN FEBRUARY OF 2018, BUT DID NOT OBTAIN IT UNTIL JUNE 15, 2018. WHILE IN A DRIVE-THRU LINE, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE LURCHED FORWARD AND CRASHED INTO A POLE. THE FRONT DRIVER SIDE FENDER, BUMPER, AND HEADLIGHT WERE DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394) WAS CONTACTED AND REFERRED THE CONTACT TO AN AUTHORIZED BUICK BODY SHOP FOR THE DAMAG…

Owner-reported narrative. 169 miles reported. Look up ODI 11103736 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHEN THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ENGINE WAS DESIGNED TO SHUT DOWN TO PRESERVE FUEL. INSTEAD, THE ENGINE RPMS WOULD REV AND INCREASE TO 3,000 AND THE VEHICLE ACCELERATED. THE DRIVER IMMEDIATELY SHIFTED INTO NEUTRAL TO PREVENT THE VEHICLE FROM DRIVING THROUGH A BUSY INTERSECTION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED ONCE WHILE REVERSING OUT OF A DRIVEWAY. THE VEHICLE WAS TAKEN TO MCELVEEN BUICK (117 FARMINGTON RD, SUMMERVILLE, SC), BUT THE FAILURES COULD NOT BE DIAGNOSED OR DUP…

Owner-reported narrative. 300 miles reported. Look up ODI 11139943 at NHTSA ↗

REVERSING CAMERA CAMERA IS INSTALLED AND EQUIPPED WITH GUIDE LINES SHOWING DIRECTION OF TRAVEL AND WHEEL POSITION. THESE GUIDELINES INTERMITENTLY DISAPPEAR FOR NO APPARENT REASON. IF THE CAR IS PUT INTO NEUTRAL AND THEN BACK INTO REVERSE LINES REAPPEAR. SINCE THE LINES ARE A FEATURE OF THE VEHICLE AND ARE NOT WORKING RELIABLY I FEEL THIS IS A DEFECT, IT IS A DEFINITE DISTRACTION FROM THE INFORMATION THAT THE CAMERA IS PROFFERING. GM ACKNOWLEDGED THE PROBLEM INITIALLY AND REPLACED A MODULE 4 TIMES ON THIS VEHICLE IN AN ATTEMPT TO CORRECT TH…

Owner-reported narrative. 250 miles reported. Look up ODI 11166356 at NHTSA ↗

VEHICLE WAS IN MOTION: 'DRIVING THROUGH AN EMPTY PARKING LOT. 'FOLLOWED ROAD AROUND THE BUILDING. 'BLINDED BY SUNLIGHT. 'HIT STATIONARY POLE HEAD ' ON. WEATHER CONDITIONS : HEAVY RAIN : PRIOR TO 2:00PM LIGHT RAIN AND SUNSHINE BETWEEN : 2:45PM AND 3:04PM FAULT OR PROBLEM DESCRIPTION: KNEE / LOWER EXTREMITY AIRBAG DEPLOYMENT. HIGH RISK OF LOWER EXTREMITY INJURY FOR BOTH IN-POSITION AND OUT-OF-POSITION SMALL FEMALE DRIVERS. MY LEFT FOOT WAS FORCED UPWARD DUE TO THE FORCE OF CRASH. THE AIRBAGS DEPLOYED WITH …

Owner-reported narrative. Look up ODI 11166559 at NHTSA ↗

WHILE ON THE HIGHWAY I CAME TO A STOP DUE TO AN ACCIDENT. ONCE I GOT THROUGH THE ACCIDENT I TRIED TO SPEED UP AND THE VEHICLE WAS HESITANT TO SPEED UP. THIS IS VERY DANGEROUS BECAUSE ACCELERATION IS NECESSARY TO MERGE WITH TRAFFIC.

Owner-reported narrative. 20,000 miles reported. Look up ODI 11267555 at NHTSA ↗

STEERING WHEEL JERKS BACK ON AUTO START AFTER AUTO STOP. EXTREMELY DANGEROUS THE ISSUES HAPPENED WHILE DRIVING AND AT RANDOM. REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AFTER FAILURE TO DUPLICATE THE ISSUE BY THE SERVICE DEPARTMENT.REPORTED THE ISSUE AGAIN EARLY OCTOBER AFTER THE ISSUE WAS WORSE. ACCORDING TO GM FIELD SPECIALIST THE STEERING RACK WAS THE ISSUE, IT WAS REPLACED BUT THE ISSUE WAS STILL PERSISTENT AND THEY CONTINUED TO HAVE THE VEHICLE FOR ABOUT A MONTH. VEHICLE WAS RETURNED BACK TO ME WITH A SHARPENING NOISE …

Owner-reported narrative. 22,000 miles reported. Look up ODI 11384103 at NHTSA ↗

WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO …

Owner-reported narrative. 22,000 miles reported. Look up ODI 11384104 at NHTSA ↗

Reported: 2018-04-12 (April 12, 2018)

General Motors LLC (GM) is recalling certain 2018 Buick Regal vehicles. During the manufacturing process, the rear seat belts may have been improperly routed around the bolster bracket on the rear outboard seats, which can cause inadequate restraint of the passengers.

Consequence: If the seat belt fails to adequately restrain the passengers in a crash, it can increase the risk of injury.

Remedy: GM will notify owners, and dealers will inspect the rear outboard seat belts, correcting the routing of the seat belts as necessary, free of charge. The recall began May 14, 2018. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 18117.

Reported: 2018-08-30 (August 30, 2018)

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Reported: 2022-06-30 (June 30, 2022)

General Motors, LLC (GM) is recalling certain 2018-2020 Buick Regal vehicles. In the event of a vacuum-power brake assist failure, a software error in the electronic brake control module (EBCM) may result in a loss of power brake assist. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 135, "Light vehicle brake systems."

Consequence: A loss of power brake assist can extend the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the EBCM software, free of charge. Interim owner notification letters advising owners of the safety risk were mailed on August 19, 2022. Owner notification letters were mailed September 16, 2022. Owners may contact Buick's customer service at 1-800-521-7300.