2014 Buick LACROSSE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
63 owner complaints analyzed
5 distinct recall campaigns
39,915 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 50 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 12 of 63 complaints (19.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 13 | 20.6% |
| Braking behavior | 12 | 19.0% |
| Electrical and battery issues | 6 | 9.5% |
| Transmission and shifting | 4 | 6.3% |
| Engine operation | 3 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 12 |
| Steering | 11 |
| Unknown Or Other | 9 |
| Air Bags | 8 |
| Service Brakes | 6 |
| Electronic Stability Control (Esc) | 5 |
| Engine | 4 |
| Exterior Lighting | 4 |
Electrical System: 12; Steering: 11; Unknown Or Other: 9; Air Bags: 8; Service Brakes: 6; Electronic Stability Control (Esc): 5; Engine: 4; Exterior Lighting: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 19 |
| 25,000 to 49,999 | 15 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 0 |
Under 25,000: 19; 25,000 to 49,999: 15; 50,000 to 74,999: 8; 75,000 to 99,999: 3; 100,000 to 149,999: 5; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (19). 13 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 9 |
| 2016 | 9 |
| 2017 | 5 |
| 2018 | 8 |
| 2019 | 5 |
| 2020 | 5 |
| 2021 | 7 |
| 2022 | 4 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 3 |
| 2026 | 2 |
2014: 2; 2015: 9; 2016: 9; 2017: 5; 2018: 8; 2019: 5; 2020: 5; 2021: 7; 2022: 4; 2023: 2; 2024: 2; 2025: 3; 2026: 2
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 13 complaint narratives. Braking behavior appears in 12 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10605005 · 2014-06-22 (June 22, 2014)
CAR ROLLED AWAY,AND THE BACK OF CAR(TRUNK,LIGHTS) WERE SMASHED. *TR
Owner-reported narrative. Look up ODI 10605005 at NHTSA ↗
Owner report 10650585 · 2014-10-28 (October 28, 2014)
THE INSTRUMENT PANEL WENT BLANK FOR AT LEAST 10 SECONDS BEFORE RESETTING AS THOUGH THE CAR RESTARTED, WHILE DRIVING ON I95 AT A SPEED OF 65-70 MPH. THE CAR DID NOT STALL. *TR
Owner-reported narrative. 8,008 miles reported. Look up ODI 10650585 at NHTSA ↗
Owner report 10671664 · 2015-01-11 (January 11, 2015)
WAS STOPPED AT A TRAFFIC LIGHT, TURNED RIGHT ONTO A BRIDGE JUST 15 TO 20 FEET AND THE FORWARD COLLISION ALERT LOCKED UP BRAKING SYSTEM. THERE WERE NO CARS IN FRONT OF ME OR BEHIND ME AT THAT TIME (THANKFULLY, BECAUSE IT WOULD HAVE CAUSED A CRASH). THE BRIDGE IS CONSTRUCTED OF STEEL AND ALSO HAS A STEEL ROAD BED. *TR
Owner-reported narrative. 3,500 miles reported. Look up ODI 10671664 at NHTSA ↗
Owner report 10681953 · 2015-02-07 (February 7, 2015)
DIC SAID RIGHT FRONT HEADLIGHT OUT,TOOK TO DEALER,SAID BALLAST BURNED UP INSIDE HEADLIGHT ASSEMBLY PUT ON ORDER, WAITING FOR REPAIR AT THIS TIME. *JS
Owner-reported narrative. 16,000 miles reported. Look up ODI 10681953 at NHTSA ↗
Owner report 10701183 · 2015-03-23 (March 23, 2015)
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE DEFECTIVE AND FAILED TO PROVIDE THE PROPER LIGHT COVERAGE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE DEALER RAISED THE HEADLIGHTS; HOWEVER, THE DEFECT WAS NOT CORRECTED. THE MANUFACTURER ADVISED THAT THE HEADLIGHT DESIGN COULD NOT BE CHANGED. THE FAILURE MILEAGE WAS 3,000. UPDATED 6/3/15*CN UPDATED 9/29/2017*CN
Owner-reported narrative. 3,000 miles reported. Look up ODI 10701183 at NHTSA ↗
Owner report 10724603 · 2015-06-10 (June 10, 2015)
WHEN I COME CLOSE TO A CAR AHEAD AT ANY DISTANCE I HAVE IT SET AT IT WILL NOT WORN ME AND FLASH RED ON THE DASH LIKE IT IS PROGRAMED TO DO, ONLY IF A CAR IS TURNING TO THE RIGHT OR LEFT.
Owner-reported narrative. 125 miles reported. Look up ODI 10724603 at NHTSA ↗
Owner report 10745491 · 2015-08-01 (August 1, 2015)
IN WARM WEATHER EVENINGS CONDENSATION FORMS ON OUTSIDE OF FRONT WINDOW. BUICK SERVICE STATES MANUFACTURING/DESIGN DEFECT AND ONLY SOLUTION IS TO KEEP WINDSHIELD WIPERS RUNNING AS CANNOT SEE THROUGH FRONT WINDOW. REALLY LAME CORRECTION AS MY OTHER VEHICLES DID NOT HAVE THIS PROBLEM
Owner-reported narrative. 1,500 miles reported. Look up ODI 10745491 at NHTSA ↗
Owner report 10746634 · 2015-08-06 (August 6, 2015)
ON THE WAY HOME FROM A CELEBRATION IN OUR TOWN, I HIT A DEER. I IMMEDIATELY HEARD A LOUD COUPLE OF BANGS, NOT JUST FROM THE IMPACT AND SMOKE WAS COMING OUT FROM THE STEERING COLUMN AND GLOVEBOX. ONSTAR CALLED IMMEDIATELY AND SAID THAT MY AIRBAGS HAD DEPLOYED AND THEY ASKED IF I NEEDED HELP. THE CONCERN IS THAT THE AIRBAGS FIRED BUT DID NOT DEPLOY.
Owner-reported narrative. 39,830 miles reported. Look up ODI 10746634 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V092000 · Power Train:Automatic Transmission
Reported: 2014-02-21 (February 21, 2014)
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
NHTSA campaign record ↗14V240000 · Service Brakes, Hydraulic:Foundation Components:Disc
Reported: 2014-05-08 (May 8, 2014)
General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles may have had brake rotors intended for the rear of the car accidentally installed on the front. The rear rotors, while the same diameter, are thinner and may result in a front brake pad detaching from the caliper.
Consequence: If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the front brake rotors, and install the correct rotors with new brake pads, as necessary, free of charge. The recall began on June 20, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14128.
NHTSA campaign record ↗14V317000 · Electrical System
Reported: 2014-06-12 (June 12, 2014)
General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door is opened while the key is in the ignition. Additionally, the Retained Accessory Power (RAP) module may stay active for ten minutes allowing the operation of the passenger windows, rear windows, and sunroof. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Consequence: Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear windows, and sunroof can function when the vehicle is turned off and the driver is not in the vehicle, there is an increased risk of injury if an unsupervised occupant operates the power closures.
Remedy: GM will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began August 2014. Owners may contact Buick customer service at 1-800-521-7300. General Motors number for this recall is 14235.
NHTSA campaign record ↗16V651000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal
Reported: 2016-09-08 (September 8, 2016)
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
NHTSA campaign record ↗17V437000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal
Reported: 2017-07-10 (July 10, 2017)
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
NHTSA campaign record ↗