2014 Buick LACROSSE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
63 owner complaints analyzed
5 distinct recall campaigns
39,915 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 50 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 12 of 63 complaints (19.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 13 | 20.6% |
| Braking behavior | 12 | 19.0% |
| Electrical and battery issues | 6 | 9.5% |
| Transmission and shifting | 4 | 6.3% |
| Engine operation | 3 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 12 |
| Steering | 11 |
| Unknown Or Other | 9 |
| Air Bags | 8 |
| Service Brakes | 6 |
| Electronic Stability Control (Esc) | 5 |
| Engine | 4 |
| Exterior Lighting | 4 |
Electrical System: 12; Steering: 11; Unknown Or Other: 9; Air Bags: 8; Service Brakes: 6; Electronic Stability Control (Esc): 5; Engine: 4; Exterior Lighting: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 19 |
| 25,000 to 49,999 | 15 |
| 50,000 to 74,999 | 8 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 0 |
Under 25,000: 19; 25,000 to 49,999: 15; 50,000 to 74,999: 8; 75,000 to 99,999: 3; 100,000 to 149,999: 5; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (19). 13 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 9 |
| 2016 | 9 |
| 2017 | 5 |
| 2018 | 8 |
| 2019 | 5 |
| 2020 | 5 |
| 2021 | 7 |
| 2022 | 4 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 3 |
| 2026 | 2 |
2014: 2; 2015: 9; 2016: 9; 2017: 5; 2018: 8; 2019: 5; 2020: 5; 2021: 7; 2022: 4; 2023: 2; 2024: 2; 2025: 3; 2026: 2
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 13 complaint narratives. Braking behavior appears in 12 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10746634 · 2015-08-06 (August 6, 2015)
ON THE WAY HOME FROM A CELEBRATION IN OUR TOWN, I HIT A DEER. I IMMEDIATELY HEARD A LOUD COUPLE OF BANGS, NOT JUST FROM THE IMPACT AND SMOKE WAS COMING OUT FROM THE STEERING COLUMN AND GLOVEBOX. ONSTAR CALLED IMMEDIATELY AND SAID THAT MY AIRBAGS HAD DEPLOYED AND THEY ASKED IF I NEEDED HELP. THE CONCERN IS THAT THE AIRBAGS FIRED BUT DID NOT DEPLOY.
Owner-reported narrative. 39,830 miles reported. Look up ODI 10746634 at NHTSA ↗
Owner report 10979820 · 2017-04-21 (April 21, 2017)
MY WIFE WAS DRIVING OUR 2014 BUICK LACROSSE ON THE INTERSTATE AT ~65 MPH WHEN THE ELECTRICAL POWER STEERING SUDDENLY QUIT WORKING- ALMOST CAUSING HER TO CRASH. A SERVICE POWER STEERING AND SERVICE STABILITRAK MESSAGE IS NOW DISPLAYED IN THE INFORMATION CENTER. A ABS AND TRACTION CONTROL LIGHT IS ALSO NOW ON.
Owner-reported narrative. 130,000 miles reported. Look up ODI 10979820 at NHTSA ↗
Owner report 10671664 · 2015-01-11 (January 11, 2015)
WAS STOPPED AT A TRAFFIC LIGHT, TURNED RIGHT ONTO A BRIDGE JUST 15 TO 20 FEET AND THE FORWARD COLLISION ALERT LOCKED UP BRAKING SYSTEM. THERE WERE NO CARS IN FRONT OF ME OR BEHIND ME AT THAT TIME (THANKFULLY, BECAUSE IT WOULD HAVE CAUSED A CRASH). THE BRIDGE IS CONSTRUCTED OF STEEL AND ALSO HAS A STEEL ROAD BED. *TR
Owner-reported narrative. 3,500 miles reported. Look up ODI 10671664 at NHTSA ↗
Owner report 10816463 · 2015-12-28 (December 28, 2015)
BOUGHT CAR NEW. ORIGINAL GOODYEAR EAGLE LS2 TIRES WITH 5 BELTED RADIAL INCLUDING 2 STEEL BELTS. 3000 MILES ON CAR. PROPER INFLATION. SPEED 40 MPH STATE ROAD DIVIDED HIGHWAY NIGHT, NOT TURNING. HEARD RUMBLING HIGH PITCH SOUNDS WHICH I FIRST THOUGHT WAS TRANSMISSION, BUT WAS ANTI SKID/ABS COMPUTER ASSISTED BRAKING. CAR PULLED SHARPLY RIGHT, INSTRUMENT PANEL SHOWED RIGHT TIRE -0- PSI. COMPLETE TIRE FAILURE SIDEWALL & SMOKING. TIRE MATERIAL WAS TOTALLY DISINTEGRATED. TOWED BY AAA. GM DEALERSHIP IS ASSESSING DAMAGE. MARKED P235/50R18 97H 0216640.
Owner-reported narrative. Look up ODI 10816463 at NHTSA ↗
Owner report 10855532 · 2016-04-14 (April 14, 2016)
DURING DRIVING THE VEHICLE AT @65 MILES PER HOUR IN TRAFFIC THE VEHICLE WILL DROP BATTERY POWER AND DASH BOARD GOES BLANK AND CAR SHUTS OFF AND IN LESS THAN 1 MINUTE ALL ELECTRICAL TO DASH AND ENGINE WILL COME BACK ON. I HAVE TAKEN IT TO THE DEALER 3 TIMES IN LAST 90 DAYS AND THEY CANT FIND THE PROBLEM.
Owner-reported narrative. 22,961 miles reported. Look up ODI 10855532 at NHTSA ↗
Owner report 10881271 · 2016-06-28 (June 28, 2016)
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHOOK AND JERKED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,978. UPDATED 07/26/16*LJ
Owner-reported narrative. 88,978 miles reported. Look up ODI 10881271 at NHTSA ↗
Owner report 10650585 · 2014-10-28 (October 28, 2014)
THE INSTRUMENT PANEL WENT BLANK FOR AT LEAST 10 SECONDS BEFORE RESETTING AS THOUGH THE CAR RESTARTED, WHILE DRIVING ON I95 AT A SPEED OF 65-70 MPH. THE CAR DID NOT STALL. *TR
Owner-reported narrative. 8,008 miles reported. Look up ODI 10650585 at NHTSA ↗
Owner report 10896782 · 2016-08-17 (August 17, 2016)
AS I WAS DRIVING TO WORK ON 8/15/16 THAT MORNING AFTER HANGING UP HANDSFREE CALL WITH WIFE IMMEDIATELY AFTERWARDS ALL DASHBOARD GAUGES WENT BLANK AND CAR STALLS WHILE DRIVING ON FRWY. AFTER SEVERAL SECONDS ALL WARNING LIGHTS COME BACK UP. THEN ABLE TO RESTART CAR. EXTREMELY DANGEROUS SINCE I WAS DRIVING ON FRWY. LUCKILY TRAFFIC WAS MOVING SLOW AT THE TIME. I'VE HEARD OF SIMILAR COMPLAINTS CONCERNING SAME CAR YR MODEL AND MAKE..... VERY CONCERNING !
Owner-reported narrative. 21,200 miles reported. Look up ODI 10896782 at NHTSA ↗