2018 Buick ENCLAVE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
64 owner complaints analyzed
0 distinct recall campaigns
24,400 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 33 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 20 of 64 complaints (31.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 24 | 37.5% |
| Transmission and shifting | 15 | 23.4% |
| Electrical and battery issues | 4 | 6.3% |
| Engine operation | 3 | 4.7% |
| Steering behavior | 2 | 3.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 20 |
| Power Train | 14 |
| Engine | 13 |
| Electrical System | 8 |
| Unknown Or Other | 8 |
| Fuel/Propulsion System | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Air Bags | 2 |
Service Brakes: 20; Power Train: 14; Engine: 13; Electrical System: 8; Unknown Or Other: 8; Fuel/Propulsion System: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3; Air Bags: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 18 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 1 |
Under 25,000: 18; 25,000 to 49,999: 5; 50,000 to 74,999: 5; 75,000 to 99,999: 1; 100,000 to 149,999: 3; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (18). 31 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 10 |
| 2019 | 8 |
| 2020 | 9 |
| 2021 | 3 |
| 2022 | 6 |
| 2023 | 5 |
| 2024 | 3 |
| 2025 | 11 |
| 2026 | 9 |
2018: 10; 2019: 8; 2020: 9; 2021: 3; 2022: 6; 2023: 5; 2024: 3; 2025: 11; 2026: 9
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 24 complaint narratives. Transmission and shifting appears in 15 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11072267 · 2018-02-12 (February 12, 2018)
ON ONLY THE THIRD DAY AFTER PURCHASING A BUICK ENCLAVE AVENIR 2018 I HAD A SAFETY ISSUE INVOLVING THE BRAKES. WHEN APPLYING THE BRAKES A GRINDING NOISE WITH AN INABILITY TO PROPERLY BRAKE AND A RED SERVICE BRAKE ASSIST MESSAGE APPEARED ON MY DASH. THIS HAS HAPPENED FROM A COLD START AS WELL AS AFTER BEING IN MOTION AT LEAST 20 MINUTES CITY DRIVING. MY CAR HAS SINCE BEEN IN THE DEALER ON 4 OCCASIONS REPLACED THREE PARTS AND IS STILL CURRENTLY AT THE DEALERS. THE DEALER HAS HAD MY VEHICLE LONGER THAN I HAVE ALMOST 40 DAYS NOW WITH NO INFORMATION…
Owner-reported narrative. 211 miles reported. Look up ODI 11072267 at NHTSA ↗
Owner report 11081537 · 2018-03-27 (March 27, 2018)
TL* THE CONTACT OWNS A 2018 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE, THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SUSS BUICK GMC DEALER [phone removed], 1301 S HAVANA ST, AURORA, CO 80012) WHERE THE TECHNICIAN TEST DROVE THE VEHICLE AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS ABOUT 200.
Owner-reported narrative. 200 miles reported. Look up ODI 11081537 at NHTSA ↗
Owner report 11110052 · 2018-07-07 (July 7, 2018)
I WAS DRIVING THE CAR AND WHEN I DEPRESSED THE BRAKES THE BRAKES DID NOT ENGAGE. THE DASHBOARD ILLUMINATED WITH A "BRAKE ASSIST: ALERT AND I COULD FEEL THE ABS BRAKES ENGAGE. LUCKILY THIS HAPPENED WHILE I WAS PULLING INTO A PARKING LOT. ONLY HAD 1,200 MILES. HAD VEHICLE TOWED TO DEALER. CHECK ENGINE LIGHT DID COME ON AND SHOWED CODE P0557. THEY REPLACED THE CRANK SHAFT POSITION SENSOR WIRING HARNESS AND 2 GASKETS, BASED ON A REPAIR BULLETIN AND THEN BEFORE I COULD GET THE VEHICLE HOME IT HAPPENED AGAIN. NO BRAKES, BUT BRAKE ASSIST ACTIVATED AND…
Owner-reported narrative. 1,200 miles reported. Look up ODI 11110052 at NHTSA ↗
Owner report 11119929 · 2018-08-14 (August 14, 2018)
PREMIUM PACKAGE COMES WITH SAFETY ALERTS. HOWEVER THREE OF THE ALERTS DO NOT PROVIDE ANY OF THE SAFETY FUNCTION DESCRIBED. FRONT COLLISION ALERT - HAVE HAD THREE EMERGENCY BRAKING SITUATIONS AND IN ALL THREE WHERE THE RED BEEPING ALERT IN THE DASH DID NOT FUNCTION. TESTED BY GM ENGINEER AND HE COULD NOT MAKE IT WORK AT OVER 20 MPH. ICONS IN INSTRUMENTION LIGHT UP SO IT IS SEEING CARS BUT NO WARNING AT STATED. FRONT PEDESTRIAN ALERT - SIMILAR TO ABOVE, CAR IS SEEING PEDESTRIAN BECAUSE ICONS LIGHT UP GREEN AND AMBER BUT FLASHING RED AND BEEPIN…
Owner-reported narrative. 200 miles reported. Look up ODI 11119929 at NHTSA ↗
Owner report 11120922 · 2018-08-19 (August 19, 2018)
I WAS DRIVING ON A HIGHWAY 6 IN WATERLOO INDIANA AND MY SUNROOF EXPLODED AND THE ENTIRE GLASS WAS SHATTERED AND HAD A HUGE HOLE. THE EXPLOSION WAS LIKE A SHORT GUN GOING OFF. I THOUGHT SOME ONE SHOT OR THREW SOMETHING BUT THERE WAS NO OVERPASS. I CALLED THE POLICE JUST TO MAKE SURE AND A REPORT WAS FILED
Owner-reported narrative. 13,000 miles reported. Look up ODI 11120922 at NHTSA ↗
Owner report 11124322 · 2018-09-04 (September 4, 2018)
TL* THE CONTACT OWNS A 2018 BUICK ENCLAVE. WHILE THE VEHICLE WAS AT A STOP, IT STALLED AND HESITATED TO MOVE. THE CONTACT STATED THAT THE AUTOMATIC STOP FEATURE ON THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS TAKEN TO CANNON CHEVROLET BUICK CADILLAC (100 N THACKER LOOP, OXFORD, MS 38655, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS BUILT WITH THE AUTOMATIC STOP FEATURE AND THERE WAS NO REMEDY TO REPAIR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TH…
Owner-reported narrative. 3,500 miles reported. Look up ODI 11124322 at NHTSA ↗
Owner report 11132424 · 2018-10-01 (October 1, 2018)
I WAS STOPPED AT AN INTERSECTION AT A TRAFFIC LIGHT & WHEN THE LIGHT TURNED GREEN, I TURNED LEFT & I'M UNCERTAIN IF MY EMERGENCY BRAKES KICKED ON OR IF MY CAR SIMPLY STALLED OUT, BUT MY CAR SUDDENLY WOULD NOT MOVE. MY PURSE, IN THE PASSENGER SEAT FLEW FORWARD & HIT THE FLOOR OF THE VEHICLE. THE CAR BEHIND ME AT THE LIGHT NEARLY REAR ENDED ME, BUT FORTUNATELY DID NOT. WE BROUGHT THE VEHICLE TO JIM ELLIS BUICK TO BE SERVICED, BUT THEY SAID IT APPEARED FINE & WAS CONFUSED. I DEFINITELY WAS NOT IN ANY DANGER OF HITTING ANYTHING WHEN TURNING AT THE …
Owner-reported narrative. 1,600 miles reported. Look up ODI 11132424 at NHTSA ↗
Owner report 11142010 · 2018-10-18 (October 18, 2018)
2018 BUICK ENCLAVE. CONSUMER WRITES IN REGARD TO ENGINE SHUTING DOWN WHEN VEHICLE STOPS. *AS THE CONSUMER STATED THE START STOP FEATURE INTERMITTENTLY SHUTS DOWN THE ENGINE WHEN THE VEHICLE IS IDLE AND DOES NOT RECOVER QUICK ENOUGH FOR SAFE STARTS IN TRAFFIC. *JS
Owner-reported narrative. Look up ODI 11142010 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.