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U.S. public vehicle records

2018 Buick ENCLAVE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

64 owner complaints analyzed

0 distinct recall campaigns

24,400 mi median reported failure mileage

Scope: 2018 model year. Data snapshot: . 33 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 20 of 64 complaints (31.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2437.5%
Transmission and shifting1523.4%
Electrical and battery issues46.3%
Engine operation34.7%
Steering behavior23.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
20
Power Train
14
Engine
13
Electrical System
8
Unknown Or Other
8
Fuel/Propulsion System
4
Forward Collision Avoidance: Automatic Emergency Braking
3
Air Bags
2
Component breakdown data
CategoryCount
Service Brakes20
Power Train14
Engine13
Electrical System8
Unknown Or Other8
Fuel/Propulsion System4
Forward Collision Avoidance: Automatic Emergency Braking3
Air Bags2

Service Brakes: 20; Power Train: 14; Engine: 13; Electrical System: 8; Unknown Or Other: 8; Fuel/Propulsion System: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3; Air Bags: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
18
25,000 to 49,999
5
50,000 to 74,999
5
75,000 to 99,999
1
100,000 to 149,999
3
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00018
25,000 to 49,9995
50,000 to 74,9995
75,000 to 99,9991
100,000 to 149,9993
150,000 and above1

Under 25,000: 18; 25,000 to 49,999: 5; 50,000 to 74,999: 5; 75,000 to 99,999: 1; 100,000 to 149,999: 3; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (18). 31 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
10
2019
8
2020
9
2021
3
2022
6
2023
5
2024
3
2025
11
2026
9
Complaints over time data
CategoryCount
201810
20198
20209
20213
20226
20235
20243
202511
20269

2018: 10; 2019: 8; 2020: 9; 2021: 3; 2022: 6; 2023: 5; 2024: 3; 2025: 11; 2026: 9

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 24 complaint narratives. Transmission and shifting appears in 15 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11072267 · 2018-02-12 (February 12, 2018)

ON ONLY THE THIRD DAY AFTER PURCHASING A BUICK ENCLAVE AVENIR 2018 I HAD A SAFETY ISSUE INVOLVING THE BRAKES. WHEN APPLYING THE BRAKES A GRINDING NOISE WITH AN INABILITY TO PROPERLY BRAKE AND A RED SERVICE BRAKE ASSIST MESSAGE APPEARED ON MY DASH. THIS HAS HAPPENED FROM A COLD START AS WELL AS AFTER BEING IN MOTION AT LEAST 20 MINUTES CITY DRIVING. MY CAR HAS SINCE BEEN IN THE DEALER ON 4 OCCASIONS REPLACED THREE PARTS AND IS STILL CURRENTLY AT THE DEALERS. THE DEALER HAS HAD MY VEHICLE LONGER THAN I HAVE ALMOST 40 DAYS NOW WITH NO INFORMATION…

Owner-reported narrative. 211 miles reported. Look up ODI 11072267 at NHTSA ↗

Owner report 11110052 · 2018-07-07 (July 7, 2018)

I WAS DRIVING THE CAR AND WHEN I DEPRESSED THE BRAKES THE BRAKES DID NOT ENGAGE. THE DASHBOARD ILLUMINATED WITH A "BRAKE ASSIST: ALERT AND I COULD FEEL THE ABS BRAKES ENGAGE. LUCKILY THIS HAPPENED WHILE I WAS PULLING INTO A PARKING LOT. ONLY HAD 1,200 MILES. HAD VEHICLE TOWED TO DEALER. CHECK ENGINE LIGHT DID COME ON AND SHOWED CODE P0557. THEY REPLACED THE CRANK SHAFT POSITION SENSOR WIRING HARNESS AND 2 GASKETS, BASED ON A REPAIR BULLETIN AND THEN BEFORE I COULD GET THE VEHICLE HOME IT HAPPENED AGAIN. NO BRAKES, BUT BRAKE ASSIST ACTIVATED AND…

Owner-reported narrative. 1,200 miles reported. Look up ODI 11110052 at NHTSA ↗

Owner report 11289763 · 2019-12-17 (December 17, 2019)

I PURCHASED A NEW 2018 ENCLAVE IN SEPTEMBER OF 2018. I RECEIVED A RECALL LETTER FOR THE VEHICLE SOMETIME DURING THE SPRING 2019 SO I WENT TO MY DEALER SERVICE DEPARTMENT TO GET IT CHECK AND I WAS TOLD EVERYTHING WAS FINE. THEN IN SEPTEMBER I NOTICED THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WOULD NOT ACCELERATE PROPERLY SO I TOOK IT TO THE DEALER SERVICE DEPT. ASAP. THEY TOLD ME THERE WAS AN ISSUE WITH THE TRANSMISSION. THEY SAID THAT BECAUSE I HAD LESS THAN 5,000 MILES THIS ISSUE SHOULD NOT BE OCCURRING. IT'S BEEN 4 MONTHS AND I HAVE NOT …

Owner-reported narrative. Look up ODI 11289763 at NHTSA ↗

Owner report 11308413 · 2020-02-11 (February 11, 2020)

SHORTLY AFTER GETTING GAS, THE CAR WILL REV TO 2-3RPM WHEN LIGHTLY ACCELERATING, AND SEEM TO "RUN ROUGH". THEN, AFTER COMING TO A STOP AT A TRAFFIC LIGHT, THE CAR WILL AUTO STOP AND THEN SHIFT INTO NEUTRAL. I CAN NOT SHIFT BACK INTO DRIVE WITHOUT PUSHING THE START/STOP BUTTON TO RESTART THE CAR. IT DOES NOT HAPPEN EVERY TIME I GET GAS, BUT ALL 3 TIMES IT HAS HAPPENED HAVE BEEN AFTER GETTING GAS. THE FIRST 2 TIMES IT HAPPENED, I WAS TOLD THERE WAS A RECALL, WHICH WAS THE CAUSE, BUT THIS LAST TIME, THERE WAS NO RECALL, AND THEY SAID THERE WERE…

Owner-reported narrative. 20,000 miles reported. Look up ODI 11308413 at NHTSA ↗

Owner report 11440931 · 2021-11-18 (November 18, 2021)

The car has an auto-stop feature however at times, when the car is stopped, the entire electrical and engine shuts down even while the car is in drive. The driver must restart the car and put the car into park and then back into drive. When the car restarts, several lights/messages turn on including "Service Transmission" and the "Service Parking Brake" message and parking break light. This is a safety and hazard issue as it has happened while in traffic on the freeway when at a standstill.

Owner-reported narrative. Look up ODI 11440931 at NHTSA ↗

Owner report 11124322 · 2018-09-04 (September 4, 2018)

TL* THE CONTACT OWNS A 2018 BUICK ENCLAVE. WHILE THE VEHICLE WAS AT A STOP, IT STALLED AND HESITATED TO MOVE. THE CONTACT STATED THAT THE AUTOMATIC STOP FEATURE ON THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS TAKEN TO CANNON CHEVROLET BUICK CADILLAC (100 N THACKER LOOP, OXFORD, MS 38655, [phone removed]) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS BUILT WITH THE AUTOMATIC STOP FEATURE AND THERE WAS NO REMEDY TO REPAIR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TH…

Owner-reported narrative. 3,500 miles reported. Look up ODI 11124322 at NHTSA ↗

Owner report 11132424 · 2018-10-01 (October 1, 2018)

I WAS STOPPED AT AN INTERSECTION AT A TRAFFIC LIGHT & WHEN THE LIGHT TURNED GREEN, I TURNED LEFT & I'M UNCERTAIN IF MY EMERGENCY BRAKES KICKED ON OR IF MY CAR SIMPLY STALLED OUT, BUT MY CAR SUDDENLY WOULD NOT MOVE. MY PURSE, IN THE PASSENGER SEAT FLEW FORWARD & HIT THE FLOOR OF THE VEHICLE. THE CAR BEHIND ME AT THE LIGHT NEARLY REAR ENDED ME, BUT FORTUNATELY DID NOT. WE BROUGHT THE VEHICLE TO JIM ELLIS BUICK TO BE SERVICED, BUT THEY SAID IT APPEARED FINE & WAS CONFUSED. I DEFINITELY WAS NOT IN ANY DANGER OF HITTING ANYTHING WHEN TURNING AT THE …

Owner-reported narrative. 1,600 miles reported. Look up ODI 11132424 at NHTSA ↗

Owner report 11610932 · 2024-08-26 (August 26, 2024)

The car shuts off at random when coming out of autostop, the car will disable power steering when coming out of autostop to make turns making it difficult to turn the steering wheel. Coming out of autostop is typically when you are trying to go or make a turn. This has been an ongoing issue that happens often. The issues began around 60k miles.

Owner-reported narrative. Look up ODI 11610932 at NHTSA ↗

Owner report 11740184 · 2026-05-26 (May 26, 2026)

The contact owns a 2018 Buick Enclave. The contact stated that while driving at various speeds, the vehicle shut off and failed to restart. The vehicle was towed to the dealer, where the alternator was replaced 4 times before the dealer diagnosed that the failure was due to oil leaking onto the alternator and the battery. The contact stated that the alternator had been replaced 6 times in total. Additionally, the contact stated while pulling out of the parking lot and onto the road, the vehicle shut off. The messages "Electronic Control Module …

Owner-reported narrative. 72,000 miles reported. Look up ODI 11740184 at NHTSA ↗