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U.S. public vehicle records

2024 Bmw XM: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

7 owner complaints analyzed

6 distinct recall campaigns

4,600 mi median reported failure mileage

Scope: 2024 model year. Data snapshot: . 2 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 2 of 7 complaints (28.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting114.3%
Braking behavior114.3%
Steering behavior114.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
2
Steering
2
Electrical System
1
Engine
1
Suspension
1
Tires
1
Wheels
1
Wheels:Rim
1
Component breakdown data
CategoryCount
Service Brakes2
Steering2
Electrical System1
Engine1
Suspension1
Tires1
Wheels1
Wheels:Rim1

Service Brakes: 2; Steering: 2; Electrical System: 1; Engine: 1; Suspension: 1; Tires: 1; Wheels: 1; Wheels:Rim: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024
4
2025
3
Complaints over time data
CategoryCount
20244
20253

2024: 4; 2025: 3

Pattern summary

Service Brakes leads the component reports. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11579496 · 2024-03-26 (March 26, 2024)

The contact owns a 2024 BMW XM. The contact stated while driving 60 MPH the vehicle was shaking. The roll over, chassis, and improper steering warning light was illuminated. The vehicle was taken to the dealer several times for the shaking. The vehicle was repaired by removing and replacing the tires; however, the failure recurred. The contact stated that the control arm needed to be replaced; however, the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 5,200.

Owner-reported narrative. 5,200 miles reported. Look up ODI 11579496 at NHTSA ↗

Owner report 11613208 · 2024-09-07 (September 7, 2024)

Safety recall issued in February and still no fix to the problem. I’m having to push down hard on my breaks to stop from collision daily.

Owner-reported narrative. Look up ODI 11613208 at NHTSA ↗

Owner report 11625126 · 2024-11-14 (November 14, 2024)

THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING FROM MOTOR/TRANSMISSION THIS WAS IN FIST 90 DAYS OF VEHICLE WE HAVE ONLY HAD THIS VEHICLE LESS THAN ONE YEAR 10/08/2024 DRIVETRAIN MALFUNCTIONED AGAIN WITH ERROR CODE 90 DAYS BEFORE THIS - VEHICLE HAD SERIOUS ERROR CODES INCLUDING ....DRIVETRA…

Owner-reported narrative. Look up ODI 11625126 at NHTSA ↗

Owner report 11627609 · 2024-11-26 (November 26, 2024)

These tires were Factory on vehicle. Made Tom Bush BMW in Florida on Atlantic Avenue aware of this problem. [XXX] specifically GM [XXX] All FOUR tires at and/or before service at 8,500 miles were BALD and/or bad with a Mother driving vehicle. Vehicle is not raced on a track, course and/or road. Imagine spending 4k ever 8-9 thousand miles? Approximate cost to replace is $3,500.00-$4,000.0 The Pirelli P Zero PZ4 is a run-flat tire that comes on the front of the 2023 BMW XM Base. The tire size is 275/40R22XL 107Y BSW. INFORMATION REDACTED PU…

Owner-reported narrative. Look up ODI 11627609 at NHTSA ↗

Owner report 11633680 · 2025-01-02 (January 2, 2025)

I applied normal pressure to my brakes to slowly come to a stop and my brakes locked up and started jerking the car. I was told in October of 2023 by the dealership I purchased the car from that there was a recall and no fix. I just checked with them again today and there is still no fix. I am having problems with the braking system and can not get the car fixed.

Owner-reported narrative. Look up ODI 11633680 at NHTSA ↗

Owner report 11696084 · 2025-10-28 (October 28, 2025)

The contact owns a 2024 BMW XM. The contact stated that while driving approximately 45 MPH, the low tire pressure warning light illuminated. Roadside Assistance towed the vehicle to a dealer to be diagnosed. The contact was informed that the front driver’s and passenger’s rims were cracked and needed to be replaced. The vehicle was repaired, but four months later, the rear passenger’s and driver’s rims cracked. The vehicle was towed back to the same dealer, where it was determined that the rims were cracked. The vehicle was not repaired. The ma…

Owner-reported narrative. 4,000 miles reported. Look up ODI 11696084 at NHTSA ↗

Owner report 11702166 · 2025-12-01 (December 1, 2025)

Purchased 2024 XM in July 2024. Since then all 4 rims have cracked. Quote by BMW to replace $2500. If replaced I would have paid 10k in a year to replace wheels plus the 3k spent in May and June 2025 for a set of new tires. This week my PSI was zero. I could hear the air coming out. Took XM to a tire shop to find out nothing was wrong. The tire was fine and the previously repaired crack was fine. The shop added air and it held. Then the next day, I could hear air seeping from another tire. My husband drove it around the subdivision and came …

Owner-reported narrative. Look up ODI 11702166 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V104000 · Service Brakes, Hydraulic:Power Assist:Electric:Control Module | Electronic Stability Control (Esc)

Reported: 2024-02-12 (February 12, 2024)

BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

NHTSA campaign record ↗
24V139000 · Structure:Body

Reported: 2024-02-23 (February 23, 2024)

BMW of North America, LLC (BMW) is recalling certain 2024 XM vehicles. The tailgate panel may detach from the mounting structure due to improper adhesive bonding that occurred during manufacturing.

Consequence: A panel that detaches from a vehicle can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the tailgate panel as necessary, free of charge. Owner notification letters were mailed April 17, 2024. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
24V345000 · Seat Belts:Front

Reported: 2024-05-15 (May 15, 2024)

BMW of North America, LLC (BMW) is recalling certain 2024 XM, 2025 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The seat belt system may inaccurately detect that passengers are belted, preventing the seat belt warning light from illuminating and possibly causing the supplemental restraint system to not deploy as intended during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning light that does not alert occupants of an unbelted seat belt or an SRS system that deploys improperly can both increase the risk of injury in a crash.

Remedy: Dealers will inspect and replace the front seat lower seat belts as necessary, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
24V697000 · Electronic Stability Control (Esc):Control Module | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2024-09-18 (September 18, 2024)

BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.

Consequence: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.

NHTSA campaign record ↗
24V739000 · Service Brakes, Hydraulic:Power Assist:Electric:Control Module | Electronic Stability Control (Esc)

Reported: 2024-10-02 (October 2, 2024)

BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the integrated brake module, free of charge. Interim owner notification letters notifying owners of the safety risk are expected to be mailed November 22, 2024. Second letters will be mailed once the parts are available. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously repaired under recall number 24V-104 and will need to have the new remedy completed.

NHTSA campaign record ↗
26V422000 · Electronic Stability Control (Esc) | Service Brakes, Hydraulic:Power Assist:Electric:Control Module

Reported: 2026-07-01 (July 1, 2026)

BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

Remedy: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.

NHTSA campaign record ↗