2023 Bmw IX: complaints, problems and recalls

The contact owns a 2023 BMX IX. The contact stated that while driving the vehicle at approximately 5 MPH while attempting to pull into a parking space the vehicle suddenly experienced unintended acceleration and accelerated forward crashing into the rear of a second vehicle. The second vehicle then crashed into a third vehicle. The contact indicated that the during the incident the vehicle was being operated in the B-Mode. No injuries were reported in either vehicle. A police report was taken at the scene. The vehicle was driven home and later …

Owner-reported narrative. 1,700 miles reported. Look up ODI 11501292 at NHTSA ↗

My 1 week old iX had an unfortunate accident. I was backing it into the garage using the Recorded Path. This path has been used successfully multiple times since I got the car. Yesterday, while the car was steering into the garage, instead of steering onto the garage, it backed up straight into the wall opening, damaging the rear bumper and the garage wall. The garage wall moved in about 2-3 inches rendering the garage door inoperable. The CAR SENSORS DIDN’T STOP THE CAR although it was very clear it was heading for an obstacle, THE HOUSE WALL.…

Owner-reported narrative. Look up ODI 11503442 at NHTSA ↗

The Icon Adaptive Led headlights w/Laserlight are designed so that the high beam tracks (aims) to steering wheel inputs, and possibly camera inputs, in order to illuminate the road ahead. The center of the beam is focused more tightly than is generally done with headlights which have illumination fixed to the centerline of the car. This feature is described on page 160 of the operating manual, and is the same as the exactly comparable headlights on my 2020 BMW M340i, which I also own. The car has been at the dealership for the past 11 days due…

Owner-reported narrative. Look up ODI 11503456 at NHTSA ↗

My BMW IX accelerates on its own without me pushing the pedal. It happens randomly and without warning. Sometimes it happens as I am taking off from a traffic light or a stop sign. I barely push the accelerator to start going and the car all of a sudden accelerates rapidly. I take my foot off the accelerator but it still continues to accelerate. Braking stops it. As it happens randomly, I sincerely doubt the dealership can reproduce this by a test drive. I think it is a software problem and a dangerous one at that. I can imagine that this could…

Owner-reported narrative. Look up ODI 11512273 at NHTSA ↗

The contact owns a 2023 BMW iX. The contact stated that while his wife was driving at an undisclosed speed, another vehicle crashed into the front and rear passenger side of the vehicle without warning. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The contact stated that he then received notification of the NHTSA Campaign Number: 23V079000 (Air Bags). The dealer nor the manufacturer was noti…

Owner-reported narrative. 2,000 miles reported. Look up ODI 11517903 at NHTSA ↗

Air bag may not deploy on drivers side causing potential death to a driver that is already a chronic neck pain, poising a worse threat to the driver. I bought a car that I thought was safe and had air bags. The letter says remedy is unavailable and they can't tell me when it will be. The car has been in the shop with multiple problems and shut downs as well.

Owner-reported narrative. Look up ODI 11519781 at NHTSA ↗

The contact owns a 2023 BMW IX. The contact received notification of NHTSA Campaign Number: 23V079000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the air bag fault message was displayed. The vehicle was taken to the dealer, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the fa…

Owner-reported narrative. 6,000 miles reported. Look up ODI 11520115 at NHTSA ↗

I am writing to you about the current recall you have on the airbags for this car. I spoke today with BMW USA Consumer Relations and they tell me that it may be weeks or months until the replacement airbags are available. I am very worried about driving a car for so long where the airbags are not reliable. I am surprised that BMW is allowed to have me wait for months for a replacement of as vital a safety feature as driver airbags. In the meantime, I cannot sell the car, I cannot purchase the lease as there is a recall. Plus BMW refuses to …

Owner-reported narrative. Look up ODI 11520121 at NHTSA ↗

Reported: 2022-04-13 (April 13, 2022)

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.

Consequence: An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.

Remedy: Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2022-07-07 (July 7, 2022)

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence: A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.

Remedy: Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2022-07-27 (July 27, 2022)

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.

Consequence: A short-circuit in a high voltage battery increases the risk of a fire.

Remedy: Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.

Reported: 2022-10-05 (October 5, 2022)

BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.

Consequence: The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.

Remedy: A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2022-12-20 (December 20, 2022)

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

Consequence: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2023-01-25 (January 25, 2023)

BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.

Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2023-02-14 (February 14, 2023)

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.

Consequence: A driver's air bag that does not deploy as intended during a crash increases the risk of injury.

Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2023-04-26 (April 26, 2023)

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2023-06-07 (June 7, 2023)

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.

Consequence: A sudden increase in vehicle speed can increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2023-06-28 (June 28, 2023)

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.

Consequence: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2025-07-23 (July 23, 2025)

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Reported: 2025-07-16 (July 16, 2025)

BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

Consequence: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.