2024 Bmw I5: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
20 owner complaints analyzed
7 distinct recall campaigns
9,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electronic Stability Control (Esc) is the most frequently named component, appearing in 5 of 20 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 10 | 50.0% |
| Electrical and battery issues | 3 | 15.0% |
| Steering behavior | 3 | 15.0% |
| Engine operation | 1 | 5.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electronic Stability Control (Esc) | 5 |
| Electrical System | 4 |
| Service Brakes | 4 |
| Service Brakes, Hydraulic | 4 |
| Unknown Or Other | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Steering | 2 |
| Air Bags: Air Bag/Restraint Control Module:Software | 1 |
Electronic Stability Control (Esc): 5; Electrical System: 4; Service Brakes: 4; Service Brakes, Hydraulic: 4; Unknown Or Other: 3; Forward Collision Avoidance: Automatic Emergency Braking: 2; Steering: 2; Air Bags: Air Bag/Restraint Control Module:Software: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 19 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 9 |
| 2025 | 7 |
| 2026 | 4 |
2024: 9; 2025: 7; 2026: 4
Pattern summary
Electronic Stability Control (Esc) leads the component reports. Braking behavior appears in 10 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11572560 · 2024-02-17 (February 17, 2024)
An option on the car was crystal or glass knobs. The issue is the the sun reflects off the main iDrive knob and right into your eyes making it hard or challenging eye or drive the car safely.
Owner-reported narrative. Look up ODI 11572560 at NHTSA ↗
Owner report 11573600 · 2024-02-23 (February 23, 2024)
I was driving east bound on [XXX] in the Chicago, IL area at the exit before [XXX]. I was driving the speed limit of 55 mph. The car hit a pot-hole and the right front tire shattered, meaning that the rim of the tire snapped into two pieces along the circumference of the rim. I am drawing your attention to this occurrence because a rim of the wheel shouldn't snap into two pieces after hitting a nominal pot-hole driving at normal speeds. The tire, the rim both had to be replaced and work was needed to test the car for further damage and …
Owner-reported narrative. Look up ODI 11573600 at NHTSA ↗
Owner report 11591979 · 2024-06-02 (June 2, 2024)
Rear Cross Traffic Warning does not produce an audible alert. It can cause you to accidentally back into oncoming traffic. This has been the case on several occasions especially when there is a hill behind you and traffic crests the hill and appears quickly. Blind Spot Warning does not produce an audible alert or view in the instrument cluster.
Owner-reported narrative. Look up ODI 11591979 at NHTSA ↗
Owner report 11608006 · 2024-08-12 (August 12, 2024)
Recall of thousands of BMWs starting February 12, 2024. My car was recently included in this with a "remedy unavailable." Spoke to BMW north america, including the recall department, corporate customer service, and multiple local BMW service centers. No remedy available and unknown when it will be. The dealers believe BMW is allocating parts based on VIN, but not sure. As of know, my car has serious brake issue that cannot be serviced. This is a family car for spouse and two children. No transparency from BMW about crash risk and no transparenc…
Owner-reported narrative. Look up ODI 11608006 at NHTSA ↗
Owner report 11614008 · 2024-09-11 (September 11, 2024)
The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11614008 at NHTSA ↗
Owner report 11621364 · 2024-10-22 (October 22, 2024)
The contact owns a 2024 BMW i5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact stated that when the vehicle was started, the "Driver Restraint System Malfunction" message was displayed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 9,000. The VIN tool confirms that parts are not available.
Owner-reported narrative. 9,000 miles reported. Look up ODI 11621364 at NHTSA ↗
Owner report 11629241 · 2024-12-06 (December 6, 2024)
The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11629241 at NHTSA ↗
Owner report 11629951 · 2024-12-10 (December 10, 2024)
The contact owns a 2024 BMW I5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11629951 at NHTSA ↗
Recall history
7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V700000 · Electrical System:Adas:Driver Monitoring:Camera/Sensor
Reported: 2023-10-18 (October 18, 2023)
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Consequence: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
Remedy: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗23V885000 · Forward Collision Avoidance: Warnings:External/Pedestrian Alert | Back Over Prevention:Warnings:External/Pedestrian Alert
Reported: 2023-12-22 (December 22, 2023)
BMW of North America, LLC (BMW) is recalling certain 2024 i5 eDrive40 and i5 M60 vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact BMW customer service at 1-800-525-7417. Note: This is an expansion of Recall 23V-026.
NHTSA campaign record ↗24V104000 · Service Brakes, Hydraulic:Power Assist:Electric:Control Module | Electronic Stability Control (Esc)
Reported: 2024-02-12 (February 12, 2024)
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
NHTSA campaign record ↗24V135000 · Electrical System:Propulsion System:Traction Battery
Reported: 2024-02-23 (February 23, 2024)
BMW of North America, LLC (BMW) is recalling certain 2024 i4 xDrive40, i4 M50 and i5 eDrive40 vehicles. The high-voltage battery module may contain insufficient weld seams, which can result in the battery overheating.
Consequence: An overheated battery module increases the risk of a fire.
Remedy: Dealers will replace the high-voltage battery module, free of charge. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗24V697000 · Electronic Stability Control (Esc):Control Module | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module
Reported: 2024-09-18 (September 18, 2024)
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
Consequence: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
NHTSA campaign record ↗25V395000 · Electrical System:Propulsion System:Traction Motor:Controller:Software
Reported: 2025-07-23 (July 23, 2025)
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗26V422000 · Electronic Stability Control (Esc) | Service Brakes, Hydraulic:Power Assist:Electric:Control Module
Reported: 2026-07-01 (July 1, 2026)
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
NHTSA campaign record ↗