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2002 Bmw 330XI: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

20 owner complaints analyzed

5 distinct recall campaigns

82,000 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 11 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 8 of 20 complaints (40.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues210.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
8
Electrical System
3
Engine
2
Tires
2
Engine And Engine Cooling:Cooling System
1
Exterior Lighting
1
Seats
1
Suspension:Rear
1
Component breakdown data
CategoryCount
Air Bags8
Electrical System3
Engine2
Tires2
Engine And Engine Cooling:Cooling System1
Exterior Lighting1
Seats1
Suspension:Rear1

Air Bags: 8; Electrical System: 3; Engine: 2; Tires: 2; Engine And Engine Cooling:Cooling System: 1; Exterior Lighting: 1; Seats: 1; Suspension:Rear: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
4
75,000 to 99,999
2
100,000 to 149,999
2
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9990
50,000 to 74,9994
75,000 to 99,9992
100,000 to 149,9992
150,000 and above2

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 4; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 2

50,000 to 74,999 miles has the most reports with usable mileage (4). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2004
1
2009
2
2010
3
2011
1
2012
1
2015
2
2016
5
2017
2
2019
1
2020
2
Complaints over time data
CategoryCount
20041
20092
20103
20111
20121
20152
20165
20172
20191
20202

2004: 1; 2009: 2; 2010: 3; 2011: 1; 2012: 1; 2015: 2; 2016: 5; 2017: 2; 2019: 1; 2020: 2

Pattern summary

Air Bags leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10073371 · 2004-04-29 (April 29, 2004)

SAFETY DEFECT WITH LOW PROFILE TIRES AND WHEELS. (NAR) *MR *LA *CB

Owner-reported narrative. Look up ODI 10073371 at NHTSA ↗

Owner report 10257202 · 2009-02-02 (February 2, 2009)

PASSENGER SEAT HEATER BURNING THROUGH LEATHER SEAT COVER INTO MY PANTS AND BURNING THE UNDERSIDE OF MY THIGH. THERE WAS VISIBLE SMOKE AND A VERY STRONG BURNING SMELL. *TR

Owner-reported narrative. 63,000 miles reported. Look up ODI 10257202 at NHTSA ↗

Owner report 10288865 · 2009-10-18 (October 18, 2009)

MY SON PARKED HIS 2002 BMW 330XI IN A PARKING LOT EARLY AM TO SLEEP. IT CAUGHT ON FIRE IN APPROXIMATELY ONE AND A HALF HOURS WHILE IDLING, KILLING HIM. HE WAS LAYING DOWN IN FRONT SEATS. EVENT WAS CAUGHT ON SURVEILLANCE CAMERA, NO FOUL PLAY WAS DETECTED. CLAIMED TO BE "ACCIDENTAL FIRE" BY POLICE REPORT. NOTICED 2001 BMW 3-SERIES HAD MAJOR RECALL FOR SAME TYPE OF EVENT WITH FAILURE OF COOLING FANS. *TR

Owner-reported narrative. 150,000 miles reported. Look up ODI 10288865 at NHTSA ↗

Owner report 10307488 · 2010-02-08 (February 8, 2010)

8-PIN CONNECTOR AT REAR TAIL LIGHTS IN 2002 BMW 330XI HAS PARTIALLY MELTED, CONTACTS APPEAR CORRODED. "LIGHT OUT" INDICATOR LIGHT ON THE DASH TURNS ON AND OFF INTERMITTENTLY.

Owner-reported narrative. 60,000 miles reported. Look up ODI 10307488 at NHTSA ↗

Owner report 10362760 · 2010-10-28 (October 28, 2010)

TL*THE CONTACT OWNS A 2002 BMW 330XI. THE CONTACT STATED THAT HE HAD TO REPLACE THE LIFT REGULATOR AND POWER WINDOW MOTOR ON EVERY WINDOW EVERY SIX MONTHS SINCE PURCHASING THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 63,192. UPDATED 1/19/2010 *CN UPDATED 01/27/11

Owner-reported narrative. 100 miles reported. Look up ODI 10362760 at NHTSA ↗

Owner report 10370312 · 2010-12-12 (December 12, 2010)

BOTH REAR SPRINGS HAVE CRACKED/BROKEN AT APPROX 55,000 MILES. THIS IS A KNOWN ISSUE. BMW WILL NOT WARRANTY A REPLACEMENT SET OF SPRINGS. *TR

Owner-reported narrative. 55,000 miles reported. Look up ODI 10370312 at NHTSA ↗

Owner report 10403008 · 2011-05-19 (May 19, 2011)

FAILURE OF THE GENERAL MODULE 5 WHICH RESULTS IN FAILING TO OPENING THE DOOR VIA THE UNLOCK BUTTON ON THE CENTER CONSOLE AND KEY REMOTE. THIS WILL ALSO RESULT IN THE DOUBLE LOCKING MECHANISM TO ACTIVATE TO WHICH PASSENGERS ARE UNABLE TO EXIT THE VEHICLE PROPERLY EITHER ELECTRONICALLY OR MECHANICALLY (MANUAL LOCKS DO NOT WORK) FORCED TO LEAVE EITHER THROUGH THE WINDOW, TRUNK THROUGH REAR SEAT IF THE CAR HAS THIS FEATURE OR POSSIBLY ONLY THROUGH DRIVER SIDE DOOR. THIS IS A SAFETY HAZARD, IF THE LOCKS FAIL ELECTRONICALLY THE PASSENGERS INSIDE …

Owner-reported narrative. 82,000 miles reported. Look up ODI 10403008 at NHTSA ↗

Owner report 10459231 · 2012-05-22 (May 22, 2012)

TL* THE CONTACT OWNS A 2002 BMW 330XI. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH. THE VEHICLE WAS MERGED SLOWLY TO THE SHOULDER AND THE ENGINE WAS TURNED OFF. ONCE THE VEHICLE WAS RESTARTED, THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND PREVIOUSLY WHEN THE FAILURE OCCURRED, THE CONTACT HAD THE THROTTLE BODY REP…

Owner-reported narrative. 50,000 miles reported. Look up ODI 10459231 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

11V438000 · Exterior Lighting:Turn Signal | Exterior Lighting:Brake Lights | Exterior Lighting:Tail Lights

Reported: 2011-08-26 (August 26, 2011)

BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING.

Consequence: INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING.

Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.

NHTSA campaign record ↗
13V172000 · Air Bags

Reported: 2013-05-02 (May 2, 2013)

BMW is recalling certain model year 2002-2003 325i, 325xi, 330i, 330xi sedans; 325Ci and 330Ci coupes and convertibles; 325iT and 325xiT Sports Wagons; and M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag.

Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.

Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW intends to issue initial notifications to owners informing them of the safety defect in June 2013. Once replacement parts are available, estimated for July, BMW will notify owners again to contact their dealers and schedule a replacement of the passenger air bag, free of charge. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.

NHTSA campaign record ↗
14V428000 · Air Bags

Reported: 2018-06-11 (June 11, 2018)

BMW of North America, LLC (BMW) is recalling certain model year 2000 323i sedans, coupes, convertibles, and Sports Wagons; 2000 328i sedans and coupes; 2001-2005 325i sedans, coupes, convertibles, and Sport Wagons; 2001-2005 325xi sedans and Sports Wagons; 2006 325i coupes and convertibles; 2001-2006 330i sedans, coupes, and convertibles; 2001-2005 330xi sedans; and 2001-2006 M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure that could cause the air bag inflator to rupture upon deployment of the air bag.

Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.

Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.

NHTSA campaign record ↗
15V318000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2015-05-28 (May 28, 2015)

BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 325i, 325xi, 330i, and 330xi Sedans, and 325xi and 325i Sportswagons, 2002-2006 330Ci, 325Ci, and M3 Convertibles and 325i, 330i, and M3 Coupes, 2002-2003 M5, 540i, 525i Sedan, and 530i Sedans, and 540i and 525i Sportswagons, and 2003 X5 3.0i and 4.4i Sports Activity Vehicles. Please note that the 5-series and X5 vehicles are only included if they are equipped with the optional sports steering wheel. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall began Aug 2016. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall supersedes recall 14V-348 in its entirety. Additionally, vehicles that have had their driver side frontal air bag replaced previously as part of a recall remedy need to have their air bag replaced under this recall as well. Note: On December 17, 2015 BMW removed the model year 2004 X5 3.0i and 4.4i Sports Activity vehicle from this recall. Those vehicles were mistakenly identified as including the air bags that are subject to this recall.

NHTSA campaign record ↗
20V018000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2020-01-15 (January 15, 2020)

BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗