2017 Bentley BENTAYGA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
2 distinct recall campaigns
10,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 3 of 9 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 2 | 22.2% |
| Engine operation | 1 | 11.1% |
| Braking behavior | 1 | 11.1% |
| Fuel system concerns | 1 | 11.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 3 |
| Engine | 2 |
| Service Brakes | 2 |
| Steering | 2 |
| Unknown Or Other | 2 |
| Electrical System | 1 |
| Forward Collision Avoidance | 1 |
| Fuel System, Gasoline | 1 |
Air Bags: 3; Engine: 2; Service Brakes: 2; Steering: 2; Unknown Or Other: 2; Electrical System: 1; Forward Collision Avoidance: 1; Fuel System, Gasoline: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 7 |
| 2021 | 1 |
| 2022 | 1 |
2017: 7; 2021: 1; 2022: 1
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11020690 · 2017-08-30 (August 30, 2017)
1 THE CAR WILL SLIP INTO NEUTRAL WHEN YOU TAKE YOUR FOOT OFF THE GAS, EVEN IN TERRIBLE WEATHER. THIS MEANS NO GEAR IS ACTUALLY ENGAGED, AND IF AN EMERGENCY OCCURS IT HAS TO FIRST FIND A GEAR BEFORE YOU CAN UTILISE POWER. I CAN SEND ATTACH A VIDEO TO SHOW THE POINT IN FULL, IN VERY BAD WEATHER, BUT IT WILL TNO LET ME ATTACH IT HERE 2 WE HAVE DONE A CYBER ASSESSMENT ON THE CAR SND IT IS TERRIBLE, WE TESTED A HOSPITAL CHAIN IN VIRGINIA AND THIS SINGLE CAR WAS WORSE THAT OVER 10 HOSPITALS COMBINED. SYSTEMS CAN POTENTIALLY BE TURNED OFF CYBERL…
Owner-reported narrative. 5,000 miles reported. Look up ODI 11020690 at NHTSA ↗
Owner report 11020722 · 2017-08-31 (August 31, 2017)
THE BAD DESIGN OF THE BENTLEY BENTAYGA VENTILATION SYSTEM AT THE FRONT CAUSES THE SCREEN TO STEAM UP ALL THE TIME IN HUMID WEATHER MAKING IT VERY HARD TO SEE OUT THE FRONT WINDOW. YOU CLEAN IT AND IT IS STEAMED AGAIN IN 5 SECONDS. I HAVE NEARLY HIT A PEDESTRIAN BECAUSE OF THE BAD VISIBILITY ON A RELATIVELY HUMID VIRGINIA DAY. A PHOTO IS ATTACHED
Owner-reported narrative. 10,000 miles reported. Look up ODI 11020722 at NHTSA ↗
Owner report 11021018 · 2017-09-01 (September 1, 2017)
BENTLEY SAFEGUARD FAILURE BENTLEY SAFEGUARD IS SUPPOSED TO STOP THE CAR IN THE EVENT OF AN OBSTACLE. I WAS IN THE VEHICLE ATTEMPTING TO MAKE A LEFT HAD TURN FROM THE RIGHT HAND LANE ON A TWO WAY ROAD. THE TRAFFIC WAS HEAVY BUT FREE FLOWING AT AROUND 20 MPH. A LARGE 18 WHEELER TRUCK FLASHED ME TO MAKE THE TURN, SO I STARTED QUICKLY TO DO THE TURN AND AS I GOT NEARLY HALF WAY ACROSS THE ROAD BENTLEY SAFEGUARD STOPPED THE CAR IN THE DIRECT ONCOMING PATH OF THE TRUCK. THE SEMI THEN HAD TO EMERGENCY BREAK TO AVOID ME AS A STATIONARY OBJECT IN…
Owner-reported narrative. 5,000 miles reported. Look up ODI 11021018 at NHTSA ↗
Owner report 11021157 · 2017-09-02 (September 2, 2017)
THE AUTO START ON THIS BENTLEY BENTAGYA MOST OF THE TIME DOES NOT WORK PROPERLY, BUT AS I AM NOW OVER 12,000 MILES IT HAS STARTED TO CAUSE THE CAR TO CALL AT ODD TIMES. FOR EXAMPLE COMING OUT OF A PARKING SPACE THE CAR STALLED LEAVING ME HALF IN AND HALF OUT THE SPACE. IT ALSO STALLED AT A TRAFFIC LIGHT 3 DAYS AGO. THEN THE WARNINGS COMMON AND THEN GO OFF, FINALLY I CAPTURED THIS WARNING ON CAMERA. ANNOYINGLY THE BENTLEY SYSTEM DOES NOT SEEM TO LOG THE WARNINGS AND ALL THE FAILURES AS EVERY TIME I TAKE THIS CAR TO THE DEALER THEY CLAIM THEY…
Owner-reported narrative. 12,000 miles reported. Look up ODI 11021157 at NHTSA ↗
Owner report 11021244 · 2017-09-03 (September 3, 2017)
BENTLEY LANE ASSIST - MAJOR ISSUE THE BENTLEY LANE ASSIST IS SUPPOSED TO KEEP YOU IN A LANE, HOWEVER TWICE NOW I HAVE BEEN TRAVELLING ON A TWO WAY ROAD AND IT HAS TAKEN ME WITH A VIOLENT STEERING MANOEUVRE INTO ONCOMING TRAFFIC. THE ISSUE IS THAT WHEN YOU ARE IN A TWO LANE ROAD AND THE ROAD MARKINGS IN THE CENTRE LINE SPREAD APART FOR A LEFT TURN AREA, THE CAR WILL OFTEN FOLLOW THE OUTSIDE LINE INSTEAD OF THE INSIDE LINE, THAT LINE TAKING YOU INTO ONCOMING TRAFFIC. YOU THEN NEED TO VIOLENTLY YANK THE STEERING TO CORRECT HE LANE ASSIST. …
Owner-reported narrative. 12,000 miles reported. Look up ODI 11021244 at NHTSA ↗
Owner report 11021375 · 2017-09-04 (September 4, 2017)
BENTLEY DYNAMIC CRUISE CONTROL - DANGEROUS THE CAR HAS DYNAMIC CRUISE CONTROL THAT IS VERY DANGEROUS IN CERTAIN SETTINGS. IT IS POSSIBLE TO SHORTEN THE DISTANCE TO THE NEXT CAR ON A HIGHWAY TO APPROXIMATELY 100 YARDS, AND THE CAR WILL CONTINUE AT THE CRUISE IF THERE IS NO CAR IN FRONT. THEN ON THE HIGHWAY WHEN TRAFFIC IS STOPPED OR SLOW THE CAR WILL DRIVE AT SAY 65 MPH DIRECTLY TOWARD THE STOPPED VEHICLES BECAUSE THE SETTING IS SET AT 100 YARDS. THE RADAR HAS THE ABILITY TO SEE 300-400 YARDS, BUT IN THE SHORTENED SETTING INSTEAD OF LOOKI…
Owner-reported narrative. 12,000 miles reported. Look up ODI 11021375 at NHTSA ↗
Owner report 11021447 · 2017-09-05 (September 5, 2017)
EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USING ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN …
Owner-reported narrative. 6,000 miles reported. Look up ODI 11021447 at NHTSA ↗
Owner report 11422688 · 2021-06-28 (June 28, 2021)
The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the accelerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air ba…
Owner-reported narrative. 4,000 miles reported. Look up ODI 11422688 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V816000 · Seats
Reported: 2016-11-10 (November 10, 2016)
Bentley Motors, Inc. (Bentley) is recalling certain model year 2017 Bentayga vehicles manufactured March 1, 2016, to September 30, 2016. During the assembly process, the affected vehicles may not have had the seat mechanism and instrument panel joints properly tightened.
Consequence: If the seat mechanism and instrument panel joints were not tightened, they can loosen, increasing the risk of injury in the event of a crash.
Remedy: Bentley will notify owners, and dealers will inspect and tighten the seat mechanism and instrument panel joints, as necessary, free of charge. The recall is expected to begin in January 2017. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE16/32.
NHTSA campaign record ↗23V592000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2023-08-23 (August 23, 2023)
Bentley Motors, Inc. (Bentley) is recalling certain 2017-2023 Bentayga vehicles. The fuel supply module wiring can overheat and melt the flange, resulting in a fuel leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the flange and fuel supply module wiring, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE23/19.
NHTSA campaign record ↗