Bentley BENTAYGA problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
15 distinct recall campaigns
11,000 mi median reported failure mileage
Scope: 2017 to 2026 model years. Data snapshot: . 10 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Air Bags is the most frequently named component, appearing in 3 of 12 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 16.7% |
| Steering behavior | 2 | 16.7% |
| Fuel system concerns | 2 | 16.7% |
| Engine operation | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 3 |
| Service Brakes | 3 |
| Electrical System | 2 |
| Engine | 2 |
| Fuel System, Gasoline | 2 |
| Steering | 2 |
| Unknown Or Other | 2 |
| Exterior Lighting | 1 |
Air Bags: 3; Service Brakes: 3; Electrical System: 2; Engine: 2; Fuel System, Gasoline: 2; Steering: 2; Unknown Or Other: 2; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 7 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 1 |
| 2025 | 1 |
2017: 7; 2021: 1; 2022: 2; 2023: 1; 2025: 1
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11021447 · 2017-09-05 (September 5, 2017)
EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USING ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN …
Owner-reported narrative. 6,000 miles reported. Look up ODI 11021447 at NHTSA ↗
Owner report 11511458 · 2023-03-12 (March 12, 2023)
On July 19, 2019, with 8800 miles on my 2018 Bentley Bentayga, I took it into an authorized Bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In September 2022 with approximately 16,000 miles on the car, I noticed a squeaking noise coming from the front end of the car. On November 14, 2022, I took it back to the same authorized Bentley Repair shop. I was advised that the front br…
Owner-reported narrative. Look up ODI 11511458 at NHTSA ↗
Owner report 11021244 · 2017-09-03 (September 3, 2017)
BENTLEY LANE ASSIST - MAJOR ISSUE THE BENTLEY LANE ASSIST IS SUPPOSED TO KEEP YOU IN A LANE, HOWEVER TWICE NOW I HAVE BEEN TRAVELLING ON A TWO WAY ROAD AND IT HAS TAKEN ME WITH A VIOLENT STEERING MANOEUVRE INTO ONCOMING TRAFFIC. THE ISSUE IS THAT WHEN YOU ARE IN A TWO LANE ROAD AND THE ROAD MARKINGS IN THE CENTRE LINE SPREAD APART FOR A LEFT TURN AREA, THE CAR WILL OFTEN FOLLOW THE OUTSIDE LINE INSTEAD OF THE INSIDE LINE, THAT LINE TAKING YOU INTO ONCOMING TRAFFIC. YOU THEN NEED TO VIOLENTLY YANK THE STEERING TO CORRECT HE LANE ASSIST. …
Owner-reported narrative. 12,000 miles reported. Look up ODI 11021244 at NHTSA ↗
Owner report 11477235 · 2022-08-02 (August 2, 2022)
The contact owns a 2017 Bentley Bentayga. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor detected. The vehicle was taken to the dealer where it was diagnosed that the fuel line was fractured and the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,500.
Owner-reported narrative. 35,500 miles reported. Look up ODI 11477235 at NHTSA ↗
Owner report 11692578 · 2025-10-10 (October 10, 2025)
The contact owns a 2019 Bentley Bentayga. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the contact smelled an abnormal fuel odor inside the vehicle. There was no warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 23V592000 (FUEL SYSTEM, GASOLINE) and 20V…
Owner-reported narrative. 37,000 miles reported. Look up ODI 11692578 at NHTSA ↗
Owner report 11021157 · 2017-09-02 (September 2, 2017)
THE AUTO START ON THIS BENTLEY BENTAGYA MOST OF THE TIME DOES NOT WORK PROPERLY, BUT AS I AM NOW OVER 12,000 MILES IT HAS STARTED TO CAUSE THE CAR TO CALL AT ODD TIMES. FOR EXAMPLE COMING OUT OF A PARKING SPACE THE CAR STALLED LEAVING ME HALF IN AND HALF OUT THE SPACE. IT ALSO STALLED AT A TRAFFIC LIGHT 3 DAYS AGO. THEN THE WARNINGS COMMON AND THEN GO OFF, FINALLY I CAPTURED THIS WARNING ON CAMERA. ANNOYINGLY THE BENTLEY SYSTEM DOES NOT SEEM TO LOG THE WARNINGS AND ALL THE FAILURES AS EVERY TIME I TAKE THIS CAR TO THE DEALER THEY CLAIM THEY…
Owner-reported narrative. 12,000 miles reported. Look up ODI 11021157 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2017 | 2 |
| 2018 | 4 |
| 2019 | 4 |
| 2020 | 4 |
| 2021 | 7 |
| 2022 | 5 |
| 2023 | 2 |
| 2025 | 1 |
| 2026 | 1 |
2017: 2; 2018: 4; 2019: 4; 2020: 4; 2021: 7; 2022: 5; 2023: 2; 2025: 1; 2026: 1