2018 Audi SQ5: complaints, problems and recalls

THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR OPEN AND WITH THE PARKING BRAKE ENGAGED. THE CONTACT WAS NOTIFIED BY A NEIGHBOR THAT THE VEHICLE HAD ROLLED FORWARD OUT OF THE GARAGE DOWN A SMALL INCLINED DRIVEWAY, CROSSED THE STREET, AND CRASHED INTO THE CORNER OF THE NEIGHBOR'S HOUSE. THE VEHICLE THEN ROLLED BACK INTO THE STREET AND STOPPED. PRIOR TO THE INCIDENT, NO WARNING INDICATORS WERE ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AUDI SOUTH COAST (1425 AU…

Owner-reported narrative. 500 miles reported. Look up ODI 11025105 at NHTSA ↗

BACKUP CAMERA DEFAULTS TO A BLACK GRAPHIC VIEW IN STEAD OF CAMERA. ALMOST IN MULTIPLE ACCIDENTS AS I HAD TO SWITCH TO CAMERA AFTER EVERY START WHILE BACKING UP IN PARKING LOTS.

Owner-reported narrative. 10 miles reported. Look up ODI 11119449 at NHTSA ↗

AUDI'S MMI HAS A PARKING AID WHICH INCLUDES A 360 DEGREE TOP VIEW MODE. TOP VIEW MODE REVERTS TO "GRAPHIC VIEW" WITH EACH RESTART OF THE VEHICLE. TOP VIEW MODE SHOULD KEEP THE USER'S LAST SETTING WHICH IN MY CASE IS "CAMERA VIEW." CAMERA VIEW IS SAFER BECAUSE THE DRIVER CAN ACTUALLY SEE IF THERE ARE ANY OBSTACLES RIGHT UP AGAINST THE CAR (E.G. CHILDREN) WHICH SENSORS COULD MISS. TO SWITCH TO CAMERA VIEW, THE DRIVER NEEDS TO TAKE THEIR EYES OFF THE ROAD AND CLICK THROUGH THE MMI MENUS. IF PARKING WITH TRAFFIC, THIS IS A DISTRACTION AND ALSO NOT …

Owner-reported narrative. 10 miles reported. Look up ODI 11119461 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 AUDI SQ5. WHILE DRIVING APPROXIMATELY 25 MPH, THE COLLISION AVOIDANCE SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO ABRUPTLY STOP. THERE WERE NO OTHER VEHICLES IN THE VICINITY AT THE TIME OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE ALSO OCCURRED WHILE DRIVING IN REVERSE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BELL AUDI, 782 US1, EDISON, NJ) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,500.

Owner-reported narrative. 1,500 miles reported. Look up ODI 11140632 at NHTSA ↗

I PURCHASED MY 2018 AUDI SQ5 BRAND NEW FROM THE DEALERSHIP IN APRIL 2018. I BELIEVE THE PIRELLI TIRES THAT WERE PUT ON THE CAR DURING PRODUCATION ARE DEFECTIVE. THE INSIDE OF THE TIRES CAME APART; THE NOISE CANCELLATION PADS CAME APART IN THE TIRE AND HAVE ROLLED UP. THEY WERE CAUSING THE WHOLE CAR TO SHAKE WHEN I WOULD GO OVER 50+ MPH. THESE WERE UNSAFE TIRES TO BE DRIVING ON. I AM REPORTING THIS TO YOU INCASE YOU HAVE NOT HEARD ABOUT THE DEFECT IN THESE TIRES YET. THEY ARE UNSAFE TIRES TO HAVE ON THE ROAD. THE DOT NUMBER ON THESE PZ4 TIRES…

Owner-reported narrative. 7,000 miles reported. Look up ODI 11266202 at NHTSA ↗

I WAS STOPPED IN A DESIGNATED LEFT TURN LANE WAITING FOR ONCOMING TRAFFIC TO CLEAR. AS THE LAST CAR WAS PASSING ME GOING THE OPPOSITE DIRECTION I BEGAN TO ACCELERATE AND MAKE MY LEFT TURN. THE AUDI PRE-SENSE SLAMMED ON THE BRAKES. SO NOW I'M IN THE LANE OF ONCOMING TRAFFIC WITH MY CAR TEMPORARILY DISABLED. THIS IS THE FOURTH TIME THIS HAS HAPPENED. IF I HAD HAD MY DOG IN THE BACK OF THE CAR, HE WOULD HAVE BEEN THROWN INTO THE WINDSHIELD. I'VE BEEN DRIVING FOR 50 YEARS, MY WIFE, FOR 48 AND HAVE NEVER BEEN IN AN ACCIDENT. IT IS MY OPINION THAT …

Owner-reported narrative. 12,700 miles reported. Look up ODI 11269311 at NHTSA ↗

WHILE DRIVING, THE 'STEERING MALFUNCTION' WARNING LIGHT CAME ON. THE WARNING SAID THAT IT WAS OK TO DRIVE. ON THE SAME DAY, THE STEERING WHEEL BECAME ASKEW AND WAS NO LONGER ALIGNED. THIS MADE IT VERY DIFFICULT TO DRIVE THE CAR. THE DEALER REPLACED THE ENTIRE STEERING COLUMN IN JULY 2020. I PICKED UP THE VEHICLE ON 7/23/20. ON 9/5/20, THE SAME 'STEERING MALFUNCTION' WARNING LIGHT LIT UP. IT IS BACK WITH THE DEALER AS IF 9/8/20.

Owner-reported narrative. 28,000 miles reported. Look up ODI 11353852 at NHTSA ↗

MY CAR KEEPS SAYING PLEASE REDUCE OIL LEVEL

Owner-reported narrative. Look up ODI 11404184 at NHTSA ↗

Reported: 2018-06-01 (June 1, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.

Reported: 2019-04-08 (April 8, 2019)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.

Consequence: A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.

Remedy: Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.

Reported: 2019-06-05 (June 5, 2019)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.

Consequence: The detached trim may become a road hazard, increasing the risk of crash.

Remedy: Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.

Reported: 2019-10-16 (October 16, 2019)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

Consequence: The detached trim may become a road hazard, increasing the risk of crash.

Remedy: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

Reported: 2021-12-08 (December 8, 2021)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.