Audi SQ5 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
114 owner complaints analyzed
14 distinct recall campaigns
15,550 mi median reported failure mileage
Scope: 2013 to 2026 model years. Data snapshot: . 43 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 21 of 114 complaints (18.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 26 | 22.8% |
| Steering behavior | 18 | 15.8% |
| Electrical and battery issues | 7 | 6.1% |
| Transmission and shifting | 6 | 5.3% |
| Engine operation | 3 | 2.6% |
| Fuel system concerns | 2 | 1.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 21 |
| Engine | 18 |
| Steering | 14 |
| Unknown Or Other | 13 |
| Forward Collision Avoidance: Automatic Emergency Braking | 11 |
| Power Train | 11 |
| Exterior Lighting | 8 |
| Service Brakes | 8 |
Electrical System: 21; Engine: 18; Steering: 14; Unknown Or Other: 13; Forward Collision Avoidance: Automatic Emergency Braking: 11; Power Train: 11; Exterior Lighting: 8; Service Brakes: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 27 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 7 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 0 |
Under 25,000: 27; 25,000 to 49,999: 6; 50,000 to 74,999: 7; 75,000 to 99,999: 0; 100,000 to 149,999: 3; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (27). 71 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 2 |
| 2016 | 4 |
| 2017 | 5 |
| 2018 | 5 |
| 2019 | 10 |
| 2020 | 7 |
| 2021 | 11 |
| 2022 | 6 |
| 2023 | 11 |
| 2024 | 14 |
| 2025 | 17 |
| 2026 | 21 |
2014: 1; 2015: 2; 2016: 4; 2017: 5; 2018: 5; 2019: 10; 2020: 7; 2021: 11; 2022: 6; 2023: 11; 2024: 14; 2025: 17; 2026: 21
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 26 complaint narratives. Steering behavior appears in 18 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11637365 · 2025-01-21 (January 21, 2025)
The contact owns a 2015 Audi SQ5. The contact stated while driving at approximately 65 MPH, while the brake pedal was depressed, the brakes failed to engage; the contact had to initiate the emergency brake to bring the vehicle to a halt. No warning light was illuminated. The vehicle was towed to an independent mechanic to get a diagnosis however, the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,084.
Owner-reported narrative. 108,084 miles reported. Look up ODI 11637365 at NHTSA ↗
Owner report 11016157 · 2017-08-18 (August 18, 2017)
TL* THE CONTACT OWNS A 2018 (NA) AUDI SQ5. THE CONTACT STATED THAT THE VEHICLE WAS DELIVERED TO HIS RESIDENCE BY THE DEALER (BEVERLY HILLS AUDI IN BEVERLY HILLS, CALIFORNIA) AND WAS PARKED IN FRONT OF THE HOUSE. ON AUGUST 2, 2017, THE CONTACT ATTEMPTED TO PROGRAM THE CELLULAR PHONE AND THE OTHER FEATURES THAT THE NEW VEHICLE OFFERED. THE CONTACT PRESSED A BUTTON THAT CHANGED THE DRIVING MODE AND A PARKING BRAKE ERROR MESSAGE ILLUMINATED, ASKING THE DRIVER TO CONTACT AUDI TECHNICAL SUPPORT. THE CONTACT ALSO STATED THAT THE ANTI LOCK BRAKE SYSTEM…
Owner-reported narrative. 37 miles reported. Look up ODI 11016157 at NHTSA ↗
Owner report 10568570 · 2014-03-11 (March 11, 2014)
RIGHT AFTER STARTING THE CAR STEERING LOCKED, LIKE IT'S LOST POWER BOOST, WITH A MESSAGE "STEERING FAILURE". *TR
Owner-reported narrative. 2,883 miles reported. Look up ODI 10568570 at NHTSA ↗
Owner report 10822587 · 2016-01-27 (January 27, 2016)
THIS IS MY SECOND FAILURE EVENT LOOSING STEERING ON MY 2014 SQ5. TWO YEARS AGO I POSTED THE 1ST EVENT. THE DEALER ORDERED NEW RACK AND PINION FROM GERMANY WHICH FIXED IT....TEMPORARILY. HERE TWO YEARS LATER NOW JANUARY 2016, THIS 2ND EVENT I WAS NOT DRIVING. UPON STARTING THE CAR THE DISPLAY LIT UP RED "DO NOT DRIVE STEERING FAILURE". THE AUDI FOLKS HAD FLATBED TRUCK COME. AT THIS MOMENT A 2ND NEW RACK AND PINION IS COMING FROM GERMANY. IN 2015 I RCV'D THE RECALL NOTICE AND HAD AUDI DO THE UPDATE FIRMWARE FIX. OBVIOUSLY MY 1ST REPLACED R&P PLUS…
Owner-reported narrative. 32,000 miles reported. Look up ODI 10822587 at NHTSA ↗
Owner report 11219220 · 2019-06-11 (June 11, 2019)
THE AUDI SQ 5 LOSES POWER STEERING IF THE RACK/PINION POWER STEERING UNIT IS EXPOSED TO WATER. THIS DOES NOT REFER TO FLOODING OR SUBMERGED CAR AUDI CONSIDERS WEATHER AN OUTSIDE INFLUENCE AND DOES NOT HONOR THE WARRANTY THE CAR RETAINS FULL PROPULSION BUT IS IMPOSSIBLE TO STEER THE ELECTRICAL MECHANISM ON THE POWER STEERING IS DANGEROUSLY EXPOSED , AND APPARENTLY NOT WEATHER PROOF I MADE A LEFT HAND TURN IN A HEAVY RAIN STORM UP THE APRON OF A DRIVEWAY TO A PARKING LOT. I DROVE THE CAR 100-150 FEET TO A SECURE SPOT TO WAIT OUT A HEAVY …
Owner-reported narrative. 38,000 miles reported. Look up ODI 11219220 at NHTSA ↗
Owner report 11608218 · 2024-08-13 (August 13, 2024)
During a rainstorm, water drained from roof drains that are apparently supposed to be cleaned & maintenance done by dealership on a regular basis but were clogged due to them not being any maintenance done. Water shorted out the entire control module for the entire vehicle computer after leaking into the rear inside behind hatch where battery and electrical components are located rendering the vehicle dead and undriveable on the side of the road. By the vehicles complete electrical system being rendered dead, this puts those in risk of accide…
Owner-reported narrative. Look up ODI 11608218 at NHTSA ↗
Owner report 11075427 · 2018-02-28 (February 28, 2018)
ON JANUARY 8, 2018; I TOOK MY VEHICLE (AUDI SQ5, 2015, 21847 MILES, WELL WITHIN WARRANTY) INTO FLOW AUDI SERVICE DEPT. IN WINSTON-SALEM, NC. FOR A MAJOR PROBLEM WITH THE FRONT PASSENGER'S WHEEL HITTING AS IF METAL TO METAL, WITH A LOUD BANG AN A HARD JERK AS IF THE WHEEL IS SEPARATING FROM THE FRONT AXLE AS THE VEHICLE GOES INTO TURNS AND CLEARLY UNSAFE. THE SERVICE DEPT. MANAGER ADMITTED(ON RECORDING) TO A HIGH INFLUX OF OTHERS CUSTOMERS COMING IN WITH SAME ISSUE. I'VE BEEN TOLD IT'S THE DIFFERENTIAL, THE STRUTS, THE TRANSMISSION, THE TIRES A…
Owner-reported narrative. 21,847 miles reported. Look up ODI 11075427 at NHTSA ↗
Owner report 11181960 · 2019-02-22 (February 22, 2019)
TL* THE CONTACT OWNS A 2015 AUDI SQ5. THE CONTACT STATED THAT DUE TO THE BLIZZARD LIKE WEATHER IN HIS STATE, THE POWER STEERING FROZE AND A "POWER STEERING ERROR" WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO SHIFT INTO DRIVE AND COULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN TO INTERNATIONAL AUTOS OF MILWAUKEE (2400 S 108TH ST, MILWAUKEE, WI 53227, [phone removed]) WHERE IT WAS DIAGNOSED THAT A NEW STEERING RACK NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DI…
Owner-reported narrative. Look up ODI 11181960 at NHTSA ↗
Owner report 11755729 · 2026-08-09 (August 9, 2026)
I purchased my 2018 Audi SQ5 on September 12, 2025, from Audi Denver (McDonald Automotive Group). On XXX, at 114,145 miles, the vehicle suffered a sudden, catastrophic engine failure while driving on the highway near [XXX], caused by defective rocker arm needle bearings in the 3.0T EA839 V6 engine. The early-design needle bearings disintegrated within the cylinder head, scattering loose metal roller bearings into the valvetrain and oiling system. This caused an immediate, complete loss of engine power and sudden engine lockup on a remote stret…
Owner-reported narrative. Look up ODI 11755729 at NHTSA ↗
Owner report 11221899 · 2019-06-22 (June 22, 2019)
UNDER HIGH TEMPERATURES DRIVING TO OR FROM LOS ANGELES TO PHOENIX, THE FUEL PUMP MALFUNCTIONS AND THE CAR SHUTS DOWN. IT STARTS AGAIN AFTER VEHICLE COOLS DOWN. THE FIRST TIME IT SHUT DOWN AT BLYTHE CALIFORNIA AND THE CAR HAD TO BE TOWED TO THE AUDI DEALER IN RANCHO MIRAGE. DIAGNOSTIC SHOWED NO ISSUES WITH PUMP. THE SECOND TIME IT HAPPENED WAS 6/21/2019 WHILE DRIVING FROM LOS ANGELES TO PHOENIX. IT SHUT DOWN ON THE I-17 FREEWAY (I-17 AND JEFFERSON STREET). LOST ALL POWER TO THE VEHICLE DURING AFTERNOON RUSH HOUR TRAFFIC. I WAS LUCKY TO EXIT AND …
Owner-reported narrative. 70,000 miles reported. Look up ODI 11221899 at NHTSA ↗
Owner report 11246475 · 2019-08-26 (August 26, 2019)
FUEL PUMP STOPPED WORKING WHILE DRIVING. HAPPENED TWICE IN ONE TRIP AND FORTUNATELY WAS ON ROADS WITH LOW TRAFFIC.
Owner-reported narrative. 18,000 miles reported. Look up ODI 11246475 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2013 | 0 |
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 5 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 5 |
| 2022 | 2 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 1 |
| 2026 | 0 |
2013: 0; 2014: 1; 2015: 1; 2016: 0; 2017: 0; 2018: 5; 2019: 5; 2020: 4; 2021: 5; 2022: 2; 2023: 0; 2024: 0; 2025: 1; 2026: 0