2017 Audi Q7: complaints, problems and recalls

HEAD UP DISPLAY REFLECTOR SYSTEM, UNDER SPECIFIC LIGHT CONDITION (SUN ORIENTATION) PRODUCES GLARES WHICH CAN VARY IN SIZE AND BRIGHTNESS. SOME OF THE REFLECTIONS AND GLARES ARE SMALL AND CAN BE IGNORED BUT SOME GLARES ARE VERY BRIGHT AND RATHER LARGE AND POSITIONED RIGHT ON THE EYE LINE HEIGHT. IT IS A MAJOR DISTRACTION FOR A DRIVER. THIS CAN BE SAFETY ISSUE IF GLARE OCCURS IN A SPOT COVERING A STREET LIGHT OR PEDESTRIAN.

Owner-reported narrative. 650 miles reported. Look up ODI 10915986 at NHTSA ↗

AIRBAGS DEPLOYED WITH EXTREME FORCE IN A LOW IMPACT COLLISION. (IN A SCHOOL PARKING LOT SPEED LESS THAN 15MPH) CAUSED SEVERE EMOTIONAL TRAUMA TO ME AND MY DAUGHTER

Owner-reported narrative. 8,000 miles reported. Look up ODI 10924082 at NHTSA ↗

WATER LEAKS INTO THE PASSENGER CABIN ON THE PASSENGER SIDE FRONT FLOOR FROM UNDER THE DASH AND PUDDLES ON THE FLOOR. THE BATTERY IS LOCATED JUST UNDER THE FLOOR WHERE THE PUDDLING OCCURS. AUDI CLAIMS THIS IS "NORMAL" UNLESS I TURN OFF A/C WHEN GOING THROUGH A CAR WASH OR RAIN! THIS IS A MOLD AND ELECTRICAL SHORT HAZARD AS WATER CAN DRIP DOWN INTO THE BATTERY COMPARTMENT. ACCORDING TO AUDI, THIS HAPPENS ON ALL Q7'S PER MY WORK ORDER RECEIPT. THIS ISSUE HAPPENS IN RAIN, OR WHILE GOING THROUGH A CAR WASH WITH THE CAR RUNNING AND A/C TURNED ON…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10934612 at NHTSA ↗

2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SID…

Owner-reported narrative. 6,700 miles reported. Look up ODI 10947878 at NHTSA ↗

AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.

Owner-reported narrative. 4,621 miles reported. Look up ODI 10955132 at NHTSA ↗

THERE IS A DEFECT WITH THE HEADS UP DISPLAY THAT CAUSES A BRIGHT GLARE TO BE REFLECTED IN THE WINDSHIELD. RIGHT IN THE DRIVERS LINE OF SIGHT. THIS HAPPENS ON SUNNY DAYS AT MIDDAY WHILE DRIVING CERTAIN DIRECTIONS. PLEASE CHECK THE AUDI WORLD FORUM AND YOU WILL SEE POSTINGS OF OTHER PEOPLE WHO HAVE THE SAME PROBLEM. THERE ARE PHOTOS OF THE GLARE AS WELL. SEARCH AUDI Q7 HEAD UP DISPLAY WINDSHIELD GLARE ON THE AUDI WORLD FORUM. LOTS OF PICTURES OF THE GLARE. THE GLARE HAPPENS WHILE DRIVING AND MOVES AROUND AS THE CAR CHANGES DIRECTION. THINK OF A…

Owner-reported narrative. 7,926 miles reported. Look up ODI 10956560 at NHTSA ↗

WHILE THE VEHICLE WAS PARKED IN THE GARAGE I NOTICED A STRONG SMELL OF GASOLINE. WHEN I BROUGHT IT IN FOR SERVICE THEY REPLACED THE HIGH PRESSURE FUEL PUMP THAT WAS LEAKING AT THE FITTING.

Owner-reported narrative. 4,200 miles reported. Look up ODI 10958434 at NHTSA ↗

SMELL OF GASOLINE WHEN IN THE GARAGE AND IT TURNED OUT TO BE A LEAKING FUEL RAIL.

Owner-reported narrative. 2,931 miles reported. Look up ODI 10960340 at NHTSA ↗

Reported: 2016-07-08 (July 8, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: Air bags that deploy with excessive force may increase the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.

Reported: 2016-09-06 (September 6, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Consequence: If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.

Remedy: Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.

Reported: 2016-09-06 (September 6, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

Remedy: Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.

Reported: 2016-09-08 (September 8, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.

Consequence: With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.

Remedy: Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.

Reported: 2016-12-29 (December 29, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Reported: 2019-01-16 (January 16, 2019)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Consequence: A fuel leak in the presence of an ignition source can increase risk of a fire.

Remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

Reported: 2020-03-16 (March 16, 2020)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Consequence: A sudden loss of loss of steering control may increase the risk of a crash.

Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.