2017 Audi Q7 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
319 owner complaints analyzed
7 distinct recall campaigns
32,300 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 75 complaints include usable failure mileage.
Most common problems
Exterior Lighting is the most frequently named component, appearing in 132 of 319 complaints (41.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 26 | 8.2% |
| Steering behavior | 16 | 5.0% |
| Braking behavior | 14 | 4.4% |
| Fuel system concerns | 7 | 2.2% |
| Engine operation | 6 | 1.9% |
| Transmission and shifting | 3 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Exterior Lighting | 132 |
| Engine | 60 |
| Electrical System | 53 |
| Suspension | 32 |
| Unknown Or Other | 30 |
| Steering | 19 |
| Fuel/Propulsion System | 17 |
| Power Train | 9 |
Exterior Lighting: 132; Engine: 60; Electrical System: 53; Suspension: 32; Unknown Or Other: 30; Steering: 19; Fuel/Propulsion System: 17; Power Train: 9
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 32 |
| 25,000 to 49,999 | 13 |
| 50,000 to 74,999 | 16 |
| 75,000 to 99,999 | 8 |
| 100,000 to 149,999 | 6 |
| 150,000 and above | 0 |
Under 25,000: 32; 25,000 to 49,999: 13; 50,000 to 74,999: 16; 75,000 to 99,999: 8; 100,000 to 149,999: 6; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (32). 244 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 3 |
| 2017 | 18 |
| 2018 | 12 |
| 2019 | 10 |
| 2020 | 7 |
| 2021 | 30 |
| 2022 | 32 |
| 2023 | 43 |
| 2024 | 85 |
| 2025 | 59 |
| 2026 | 20 |
2016: 3; 2017: 18; 2018: 12; 2019: 10; 2020: 7; 2021: 30; 2022: 32; 2023: 43; 2024: 85; 2025: 59; 2026: 20
Pattern summary
Exterior Lighting leads the component reports. Electrical and battery issues appears in 26 complaint narratives. Steering behavior appears in 16 complaint narratives. Braking behavior appears in 14 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10934612 · 2016-12-12 (December 12, 2016)
WATER LEAKS INTO THE PASSENGER CABIN ON THE PASSENGER SIDE FRONT FLOOR FROM UNDER THE DASH AND PUDDLES ON THE FLOOR. THE BATTERY IS LOCATED JUST UNDER THE FLOOR WHERE THE PUDDLING OCCURS. AUDI CLAIMS THIS IS "NORMAL" UNLESS I TURN OFF A/C WHEN GOING THROUGH A CAR WASH OR RAIN! THIS IS A MOLD AND ELECTRICAL SHORT HAZARD AS WATER CAN DRIP DOWN INTO THE BATTERY COMPARTMENT. ACCORDING TO AUDI, THIS HAPPENS ON ALL Q7'S PER MY WORK ORDER RECEIPT. THIS ISSUE HAPPENS IN RAIN, OR WHILE GOING THROUGH A CAR WASH WITH THE CAR RUNNING AND A/C TURNED ON…
Owner-reported narrative. 3,000 miles reported. Look up ODI 10934612 at NHTSA ↗
Owner report 11010309 · 2017-07-24 (July 24, 2017)
WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTE…
Owner-reported narrative. 17,500 miles reported. Look up ODI 11010309 at NHTSA ↗
Owner report 10955132 · 2017-02-16 (February 16, 2017)
AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.
Owner-reported narrative. 4,621 miles reported. Look up ODI 10955132 at NHTSA ↗
Owner report 10947878 · 2017-01-26 (January 26, 2017)
2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SID…
Owner-reported narrative. 6,700 miles reported. Look up ODI 10947878 at NHTSA ↗
Owner report 10991960 · 2017-05-28 (May 28, 2017)
BOUGHT Q7 3.0 3/13/2017. BRAKES SQUEAK LOUDLY, MAINLY IN REVERSE BUT DOES IT WHEN STOPPING AS WELL. WAS TOLD AUDI HAS A PENDING SOLUTION, HOWEVER WAS NOT DISCLOSED. FURTHER DAMAGE IS BOUND TO HAPPEN.
Owner-reported narrative. 4,800 miles reported. Look up ODI 10991960 at NHTSA ↗
Owner report 10958434 · 2017-03-03 (March 3, 2017)
WHILE THE VEHICLE WAS PARKED IN THE GARAGE I NOTICED A STRONG SMELL OF GASOLINE. WHEN I BROUGHT IT IN FOR SERVICE THEY REPLACED THE HIGH PRESSURE FUEL PUMP THAT WAS LEAKING AT THE FITTING.
Owner-reported narrative. 4,200 miles reported. Look up ODI 10958434 at NHTSA ↗
Owner report 11155049 · 2018-11-27 (November 27, 2018)
CPSC: WHILE BEING DRIVEN BY MY BROTHER-IN-LAW WITH MY SISTER AS A PASSENGER, MY 2017 AUDI Q7 CAUGHT FIRE AND WAS ENGULFED IN FLAMES IN A MATTER OF SECONDS. THE FIRE WAS PROCEEDED BY A SOUND, AND THE FIRE SEEMED TO COME FROM FRONT PASSENGER SIDE. IT WAS NOT STRUCK BY ANYTHING AND DID NOT RUN OVER ANYTHING. *DT THE CONSUMER STATED THE VEHICLE WAS PREVIOUSLY REPAIRED DUE TO A FUEL LEAK. *JS
Owner-reported narrative. Look up ODI 11155049 at NHTSA ↗
Owner report 11055347 · 2017-12-18 (December 18, 2017)
TL* THE CONTACT OWNS A 2017 AUDI Q7. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT OR STOP SIGN, IT STALLED AND SHUT OFF. THE CONTACT HAD TO PUSH THE START BUTTON FOR THE VEHICLE TO RETURN TO NORMAL. WHEN THE CONTACT CAME TO A STOP, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE BECAME MORE CONSISTENT. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Owner-reported narrative. 30,000 miles reported. Look up ODI 11055347 at NHTSA ↗
Owner report 11526887 · 2023-06-13 (June 13, 2023)
When driving into a dimly lit area the car rings and displays the message front left side marker defective. The warning stays on for some time and then goes away before returning again. This continued for a few weeks. The car then experienced a full electrical system malfunction, doors unlocking and locking randomly while driving before dinging repeatedly with multiple warnings displayed in the dash and then stalled in the middle of the road. The vehicle would not shift into park. Multiple warnings continued to ding and flash in the dash. Afte…
Owner-reported narrative. Look up ODI 11526887 at NHTSA ↗
Owner report 11554357 · 2023-11-09 (November 9, 2023)
Engine mounts are failing on Audi Q7's at high rates just out of warranty. This is resulting in costly repairs to owners at extremely low mileage. On mine the engine mounts were shot at 54k miles and results in clunking from the engine moving around and shifting issues in the transmission. Audi is aware of the issues and is choosing to ignore it.
Owner-reported narrative. Look up ODI 11554357 at NHTSA ↗