2024 Audi Q4 E-TRON: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
22 owner complaints analyzed
3 distinct recall campaigns
800 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 8 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 15 of 22 complaints (68.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 10 | 45.5% |
| Braking behavior | 6 | 27.3% |
| Engine operation | 1 | 4.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 15 |
| Service Brakes | 3 |
| Power Train | 2 |
| Steering | 2 |
| Tires | 2 |
| Unknown Or Other | 2 |
| Air Bags | 1 |
| Back Over Prevention | 1 |
Electrical System: 15; Service Brakes: 3; Power Train: 2; Steering: 2; Tires: 2; Unknown Or Other: 2; Air Bags: 1; Back Over Prevention: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 7; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (7). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 3 |
| 2025 | 12 |
| 2026 | 7 |
2024: 3; 2025: 12; 2026: 7
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 10 complaint narratives. Braking behavior appears in 6 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11598073 · 2024-07-01 (July 1, 2024)
have signed a lease on an Audi Q4 S line prestige and picked it up Saturday [XXX] afternoon, leaving the dealership the car had a yellow warning light, I texted sales team who said it’s ok. On the drive home (Oakland to West SJ), while driving on [XXX] (about 30 min in) the driver door opened while driving, I had to stop on side of freeway and close the door. 5 min later I got home, by then battery warning was red I stopped in my driveway and called dealership who asked me to drive car to service in Steven’s creek, however the car refused to …
Owner-reported narrative. Look up ODI 11598073 at NHTSA ↗
Owner report 11609422 · 2024-08-19 (August 19, 2024)
The contact owns a 2024 AUDI Q4 50 E-Tron. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly dialed emergency roadside assistance. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the SOS system control module. The contact was informed that a software update was required; however, the software update was not yet available. The vehicle was not repaired. The manufacturer w…
Owner-reported narrative. 65 miles reported. Look up ODI 11609422 at NHTSA ↗
Owner report 11630395 · 2024-12-12 (December 12, 2024)
The contact owned a 2024 Audi Q4 E-tron. The contact stated upon driving into the parking lot of an occupied charging station at 30-35 MPH and attempting to pull into the charging station, the vehicle accelerated unintendedly and spun several times. The contact stated that she depressed the brake pedal and attempted to steer the vehicle, but the vehicle failed to respond. The contact pressed the Push to Start button to stop the vehicle, but the passenger's side of the vehicle hit and knocked down a small tree, crashed into an embankment, and t…
Owner-reported narrative. 5,000 miles reported. Look up ODI 11630395 at NHTSA ↗
Owner report 11634912 · 2025-01-08 (January 8, 2025)
The contact owns a 2024 Audi Q4 E-Tron. The contact stated that the vehicle had experienced several electrical failures and would not immediately start on several occasions. The vehicle was taken to the dealer who performed software updates but the failures continued to occur. Later, while driving the vehicle had randomly shut off. The vehicle was towed to the dealer but the cause of the failures was not yet determined. The manufacturer was notified of the failures. The failure mileage was 200.
Owner-reported narrative. 200 miles reported. Look up ODI 11634912 at NHTSA ↗
Owner report 11652611 · 2025-04-03 (April 3, 2025)
The contact owns a 2024 Audi Q4 E-Tron. The contact stated while driving at various speeds, the message "Vehicle Sound Malfunction! Pedestrian Cannot Hear Vehicle. Please Contact Service" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed. The dealer informed the contact that the electric vehicle sound alert system was malfunctioning. The dealer informed the contact that the manufacturer's solution for the failure was pending. The vehicle was not repaired. The …
Owner-reported narrative. 600 miles reported. Look up ODI 11652611 at NHTSA ↗
Owner report 11656832 · 2025-04-25 (April 25, 2025)
The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11656832 at NHTSA ↗
Owner report 11659525 · 2025-05-07 (May 7, 2025)
The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while idling and opening the front driver's side door to grab a parking lot ticket, the vehicle turned off. The contact stated that the vehicle was able to restart after several attempts. Additionally, the contact stated that the vehicle had temporarily failed to charge. The local dealer was contacted. The vehicle was not diagno…
Owner-reported narrative. 1,000 miles reported. Look up ODI 11659525 at NHTSA ↗
Owner report 11661784 · 2025-05-19 (May 19, 2025)
The contact owns a 2024 Audi Q4 E-Tron. The contact stated that while operating the vehicle in drive and reverse, the audible sound to alert pedestrians that the vehicle was in motion was intermittently inaudible. The contact stated that the sound was inoperable while the vehicle was in reverse, creating a back over hazard for pedestrians. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 1,100.
Owner-reported narrative. 1,100 miles reported. Look up ODI 11661784 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V842000 · Electrical System:Propulsion System:Charging:Cable/Cord:Onboard
Reported: 2023-12-13 (December 13, 2023)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
NHTSA campaign record ↗24V361000 · Exterior Lighting:Lighting Control Module:Software
Reported: 2024-05-22 (May 22, 2024)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
Remedy: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
NHTSA campaign record ↗25V125000 · Electrical System:Propulsion System:Dc/Dc Converter | Electrical System:12v/24v/48v Battery
Reported: 2025-02-28 (February 28, 2025)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
NHTSA campaign record ↗