2023 Audi Q4 E-TRON: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
4 distinct recall campaigns
2,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 10 of 17 complaints (58.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 29.4% |
| Electrical and battery issues | 2 | 11.8% |
| Engine operation | 1 | 5.9% |
| Steering behavior | 1 | 5.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 10 |
| Engine | 3 |
| Service Brakes | 3 |
| Vehicle Speed Control | 3 |
| Air Bags | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Fuel/Propulsion System | 2 |
| Steering | 2 |
Electrical System: 10; Engine: 3; Service Brakes: 3; Vehicle Speed Control: 3; Air Bags: 2; Forward Collision Avoidance: Automatic Emergency Braking: 2; Fuel/Propulsion System: 2; Steering: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 6 |
| 2025 | 7 |
| 2026 | 4 |
2024: 6; 2025: 7; 2026: 4
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11590744 · 2024-05-25 (May 25, 2024)
Pressing on brake but the car accelerated. Unable to stop, the vehicle pushed two other cars I to each other (they were parked, fortunately). Car came to rest and shit down. None of the safety features stopped the car from moving forward despite the brake pedal being pressed down all the way.
Owner-reported narrative. Look up ODI 11590744 at NHTSA ↗
Owner report 11608904 · 2024-08-16 (August 16, 2024)
The contact owns a 2023 Audi Q4 E-Tron. The contact stated while driving approximately 50 MPH, the vehicle suddenly powered off and then immediately restarted. The contact stated that the failure had occurred twice. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the seat belt had failed, causing the vehicle to stop while driving. The seat belt for the front driver’s side seat needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage …
Owner-reported narrative. 2,000 miles reported. Look up ODI 11608904 at NHTSA ↗
Owner report 11609263 · 2024-08-18 (August 18, 2024)
While moving downhill at approximately 20 mph, the car suddenly lost all power and went into park. This abrupt stop caused the safety belt to lock me into the seat. As a result, two cars following me were forced to take evasive action to avoid rear-ending me. This sequence of events repeated itself, culminating in a sudden lurch forward as if the pedal was fully pressed. I managed to get the car out of traffic and notified Audi that a tow was needed because driving was unsafe. The car is currently at Audi of Honolulu. This is not the first los…
Owner-reported narrative. Look up ODI 11609263 at NHTSA ↗
Owner report 11610493 · 2024-08-23 (August 23, 2024)
Hi I take the liberty of writing that issue in relation to the tires of the vehicle, Audi Q-4 ETron 2023 (Bridgestone Alenza A/S Sport 235/55R19) which the vehicle came with. It has 5,200 runs, the tread is coming loose.
Owner-reported narrative. Look up ODI 11610493 at NHTSA ↗
Owner report 11618803 · 2024-10-08 (October 8, 2024)
My first two years of ownership of the Juicebox 40 were pretty uneventful. However, over the last few months my Juicebox 40 became very unpredictable. Sometimes it would charge outside of the Time of Use (TOU) settings I had defined in the Enel X way app. Sometimes it wouldn't charge during the times it was supposed to be charging. There were a lot of random error messages. My hypothesis was that the Juicebox was receiving contradictory commands from multiple sources at Enel X. The support staff at Enel X could not figure it out. Then, o…
Owner-reported narrative. Look up ODI 11618803 at NHTSA ↗
Owner report 11625261 · 2024-11-14 (November 14, 2024)
I was driving on the highway at a very slow speed (<5mph) due to heavy traffic. All of a sudden my car accelerated and hit the car in front of me twice because brakes would not apply. I found similar user reports online (links below). These cases suggest that my experience is not an isolated incident, which raises serious safety concerns. Links to other users who have reported similar issues: https://www.e-tronforum.com/threads/unintended-sudden-acceleration.7662/ https://www.e-tronforum.com/threads/sudden-acceleration-issue.2124/ https://ww…
Owner-reported narrative. Look up ODI 11625261 at NHTSA ↗
Owner report 11647884 · 2025-03-12 (March 12, 2025)
On 7/17/2024 at 11:39am at Bakersfield, CA.when weather temperature was in the 100s , when turn ignition on, lights on temperature control module (A/C, Heating) and emergency light switch started flashing unstoppable. I sent the video tu Audi of America and Audi of Bakersfield, CA. I got an email from Audi of America acknowledging the email was received. I’m afraid this is a dangerous electric issue that can start a fire. I have videos about this issue. Since I informed about this issue I still don’t get a solution from Audi.
Owner-reported narrative. Look up ODI 11647884 at NHTSA ↗
Owner report 11648000 · 2025-03-12 (March 12, 2025)
I have noticed on my Audi Q4 in about 4 different occasions that when I applied the brakes in situations like when traffic suddenly stops, the car and wheels shakes in an uneven, irregular way. Like I never expected before in my more than 45 years driving BMW, Mitsubishi, Mazda. Besides that also always noticed that my car reduces the speed almost to stop suddenly when there is a car already moved into the right or left lane (lanes next to mine) such sudden slow down from 50 mph to 0mph causes the cars behind me to stop suddenly and in several…
Owner-reported narrative. Look up ODI 11648000 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V189000 · Air Bags
Reported: 2023-03-22 (March 22, 2023)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2023 Q4 E-Tron SUV and Q4 E-Tron Sportback vehicles. During deployment, the head curtain air bag could deform the door seal and expose the metal inlay within the seal, which could tear the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Consequence: In the event of a crash, a torn air bag cannot protect occupants as intended, increasing the risk of injury.
Remedy: Dealers will install cloth tape in the driver and front passenger B-pillar area, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69FA.
NHTSA campaign record ↗23V842000 · Electrical System:Propulsion System:Charging:Cable/Cord:Onboard
Reported: 2023-12-13 (December 13, 2023)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
NHTSA campaign record ↗24V361000 · Exterior Lighting:Lighting Control Module:Software
Reported: 2024-05-22 (May 22, 2024)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
Remedy: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
NHTSA campaign record ↗25V120000 · Power Train:Automatic Transmission:Gear Position Indication (Prndl) | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module
Reported: 2025-02-27 (February 27, 2025)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
NHTSA campaign record ↗