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U.S. public vehicle records

2020 Audi Q3: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

64 owner complaints analyzed

2 distinct recall campaigns

1,937 mi median reported failure mileage

Scope: 2020 model year. Data snapshot: . 35 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 22 of 64 complaints (34.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior1421.9%
Braking behavior1320.3%
Electrical and battery issues1320.3%
Engine operation1015.6%
Fuel system concerns23.1%
Transmission and shifting11.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
22
Engine
20
Unknown Or Other
18
Fuel/Propulsion System
10
Steering
9
Power Train
6
Vehicle Speed Control
6
Service Brakes
5
Component breakdown data
CategoryCount
Electrical System22
Engine20
Unknown Or Other18
Fuel/Propulsion System10
Steering9
Power Train6
Vehicle Speed Control6
Service Brakes5

Electrical System: 22; Engine: 20; Unknown Or Other: 18; Fuel/Propulsion System: 10; Steering: 9; Power Train: 6; Vehicle Speed Control: 6; Service Brakes: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
34
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00034
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 34; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (34). 29 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
3
2020
20
2021
15
2022
5
2023
6
2024
6
2025
5
2026
4
Complaints over time data
CategoryCount
20193
202020
202115
20225
20236
20246
20255
20264

2019: 3; 2020: 20; 2021: 15; 2022: 5; 2023: 6; 2024: 6; 2025: 5; 2026: 4

Pattern summary

Electrical System leads the component reports. Steering behavior appears in 14 complaint narratives. Braking behavior appears in 13 complaint narratives. Electrical and battery issues appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11277932 · 2019-11-03 (November 3, 2019)

WHEN THE AUTO START-STOP FUNCTION ACTIVATES (TURNING THE ENGINE OFF), THE STEERING WHEEL LOCKS. THE CAR CAN CONTINUE TO ROLL WHEN YOU LET YOUR FOOT OFF THE BRAKE TO START MOVING AGAIN, BUT THE STEERING WHEEL REMAINS LOCKED NOT ALLOWING YOU TO STEER THE CAR WHEN NECESSARY. I ALMOST GOT HIT BECAUSE OF THIS AND IT IS VERY SCARY NOT TO BE ABLE TO STEER OUT OF THE WAY WHEN NECESSARY!!! THIS IS HORRIBLE FUNCTION OF THE CAR WHICH CAN CAUSE A LOT OF ACCIDENTS!!

Owner-reported narrative. 100 miles reported. Look up ODI 11277932 at NHTSA ↗

Owner report 11277933 · 2019-11-03 (November 3, 2019)

THE LANE-DEPARTURE ASSIST DOES NOT ALWAYS RECOGNIZE THE TAR LINES ON THE ROAD AS NON-LINES. THE LANE DEPARTURE ASSIST ALMOST PULLED ME INTO A GUARD RAIL ON THE HIGHWAY WHEN EXITING!!! THIS HAS HAPPENED ON SEVERAL OCCASIONS AND IS TERRIFYING! IT TAKES QUITE A BIT OF STRENGTH TO OBTAIN CONTROL BACK FROM THE CAR!! IT IS ALSO VERY HARD TO STEER WHEN THE LANE ASSIST TAKES OVER AND DOES NOT ALLOW YOU TO VEER OUT OF THE WAY WHEN SOMEONE SWERVED INTO YOUR LANE! AGAIN, IT TAKES QUITE A BIT OF STRENGTH TO WRESTLE BACK CONTROL FROM THE CAR! PLEASE HELP! …

Owner-reported narrative. 85 miles reported. Look up ODI 11277933 at NHTSA ↗

Owner report 11286753 · 2019-12-03 (December 3, 2019)

VEHICLE MISFIRES/ STUTTERS RESULTING IN THE VEHICLE SHUTTING OFF. DRIVER HAS TO MANUALLY RESTART CAR. THIS CAN BE HAZARDOUS WHEN DRIVING IN TRAFFIC AS THE VEHICLE WILL SHUT OFF. NOT SURE IF THIS IS A FUEL INJECTION ISSUE. I'VE HAD THIS HAPPEN TWICE WHILE ASCENDING A HILL. I PICKED UP MY NEW CAR ON 10/22/2019, SINCE 11/02/2019, I'VE EXPERIENCED THIS ISSUE 5 TIMES. MY VEHICLE HAS BEEN IN THE REPAIR SHOP TWICE FOR THIS ISSUE AND CONTINUOUSLY SINCE 11/25/2019. THE CAR IS NOT STORING ANY FAULTS. VEHICLE ALSO RECOGNIZES ROAD REPAIR SEALANT …

Owner-reported narrative. 200 miles reported. Look up ODI 11286753 at NHTSA ↗

Owner report 11300896 · 2020-01-21 (January 21, 2020)

I BOUGHT MY AUDI Q3 ON DECEMBER 21 AND ON DECEMBER 22 I STARTED NOTICING ISSUES WITH THE STEERING, SPECIFICALLY RELATED TO THE AUTO STOP/START FUNCTION. NOW, AS DETAILED BELOW, I DID NOT HAVE A POSITIVE EXPERIENCE WITH MY PURCHASE OF THE VEHICLE, SO WHEN I STARTED TO NOTICE THE SLOW BELABORED TURNING, I THOUGHT THAT I WAS MAKING MORE OUT OF IT BECAUSE I HAD SUCH A NEGATIVE EXPERIENCE AT THE DEALERSHIP. AND, I WISH THAT'S WHAT IT WAS. AS I CONTINUED TO DRIVE THE VEHICLE MORE, THE PROBLEM WITH THE STEERING WHEEL LOCKING UP NOT ONLY BECAME MORE…

Owner-reported narrative. 150 miles reported. Look up ODI 11300896 at NHTSA ↗

Owner report 11306882 · 2020-02-03 (February 3, 2020)

I PURCHASED MY 2020 Q3 ON DEC 31 2019. WITHIN 2 WEEKS MY CAR STOPPED AT THE SIGNAL LIGHT WITH A MALFUNCTION OF AUTO STOP/START ISSUE AND WOULD NOT MOVE FORWARD. I HAD TAKEN TO THE DEALER AND THEY MENTIONED THAT THIS IS A KNOWN ISSUE WITH 2020 Q3 AND THE SOFTWARE TO FIX THE AUTO STOP/START FUNCTION WILL NOT BE AVAILABLE UNTILL END OF 1ST QUARTER. NOW I AM SEEING THE GAS CONSUMPTION HIGH AND THE VEHICLE DOES NOT DRIVE AS BEFORE.

Owner-reported narrative. 310 miles reported. Look up ODI 11306882 at NHTSA ↗

Owner report 11308010 · 2020-02-09 (February 9, 2020)

MY 2020 Q3 PURCHASED DECEMBER 21, 2019 MALFUNCTIONED IN THE MIDDLE OF AN INTERSECTION JANUARY 22, 2020. IT HAD 1400 MILES ON IT. THE STEERING WHEEL LOCKED AND I HAD NO ENGINE. I COULD NOT TURN THE STEERING WHEEL AND IT SHUT OFF THE BRAKE LIGHTS, WHICH LEFT ME IN A SERIOUSLY UNSAFE SITUATION. THIS WAS THE THIRD TIME IT HAPPENED. THE OTHER TWO INSTANCES HAPPENED IN A PARKING LOT. I THOUGHT I HAD DONE SOMETHING WRONG WITH THE START/STOP. MY DEALERSHIP HAS DISMISSED MY SAFETY CONCERNS AND HAVE OFFERED NO RESOLUTION TO THE PROBLEM, OTHER THAN DISENG…

Owner-reported narrative. 1,400 miles reported. Look up ODI 11308010 at NHTSA ↗

Owner report 11309844 · 2020-02-18 (February 18, 2020)

WHILE DRIVING MY 2 MONTH OLD AUDI Q3 THIS MORNING THE CAR COMPLETELY STALLED WHILE GOING APPROXIMATELY 40 MPH. I RECEIVED AN ERROR MESSAGE, DRIVE LINE MALFUNCTION. THE CAR WOULD NOT RESPOND AT ALL AFTER APPLYING THE ACCELERATOR. I WAS ALMOST HIT BY 2 TRUCKS!!! I THEN PUT THE CAR IN PARK AND IT WAS ABLE TO START IT UP. I BROUGHT IT TO THE DEALER, THEY JUST CALLED ME AND TOLD ME THEY FOUND AN ERROR CODE P060C00 INDICATING AN INTERNAL CONTROL MODULE PROBLEM. THEY SAID THAT THERE IS NO KNOWN FIX AT THIS TIME BUT THEY SAID THAT THERE IS A KNO…

Owner-reported narrative. 1,964 miles reported. Look up ODI 11309844 at NHTSA ↗

Owner report 11311430 · 2020-02-25 (February 25, 2020)

THE VEHICLE STALLS FOR NO REASON WHILE BEING DRIVEN. AUDI HAS ADVISED US THAT THEY DO NOT HAVE A FIX FOR THE PROBLEM. APPARENTLY IT IS A SOFTWARE ISSUE BUT THE SOFTWARE IS NOT AVAILABLE YET. MY WIFE WAS DRIVING DOWN THE ROAD YESTERDAY AND THE CAR SUDDENLY STALLED. THE VEHICLE WAS IN THE SHOP FOR 5 WEEKS WHEN IT WAS FIRST PURCHASED DUE TO MULTIPLE ELECTRIC MALFUNCTIONS.

Owner-reported narrative. 2,070 miles reported. Look up ODI 11311430 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

20V644000 · Seats:Critical Fasteners | Seats

Reported: 2020-10-19 (October 19, 2020)

Volkswagen Group of America, Inc. (Audi) is recalling one 2020 Audi Q3 vehicle. The driver's seat frame may have incorrectly been bolted to the seat rail.

Consequence: The incorrect bolt connection could fail, increasing the risk of injury in the event of a crash.

Remedy: Audi will notify owners, and dealers will inspect the bolt connection and, as necessary, replace the seat structure, free of charge. The recall began November 10, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 72L4.

NHTSA campaign record ↗
20V786000 · Service Brakes, Hydraulic:Pedals And Linkages

Reported: 2020-12-16 (December 16, 2020)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi Q3 vehicles. The brake pedal plate can bend or detach under the pressure applied during sudden stopping.

Consequence: A bent or detached brake pedal plate decreases the contact area for the driver's foot and increases the risk of a crash.

Remedy: Audi will notify owners, and dealers will inspect the weld between the brake pedal and the brake pedal plate and, as necessary, replace the entire brake pedal, free of charge. The recall began January 12, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46i7.

NHTSA campaign record ↗