2021 Airstream BASECAMP: complaints, problems and recalls

I am writing about a 2021 Airstream Basecamp X AC unit. The bolts that hold the AC unit on top of the trailer stripped out of whatever was holding the unit on top of the trailer. Fortunately the trailer only suffered water damage during a rain storm but I understand that the unit was no longer secured to the roof and other owners have actually experienced the unit falling off the roof in transit. Because we didn't know this happened until the rainstorm and subsequent leak, it is certain we were unknowingly driving the vehicle on the road with a…

Owner-reported narrative. Look up ODI 11444261 at NHTSA ↗

The side door access window failed while driving down the interstate at the posted speed limit of 70 mph. The failure occurred without warning. The entire window detached from the door and flew onto the roadway. It shattered and was run over by a semi-tractor trailer. The safety of other drivers was at risk as there was no warning that the window would fail. The window area of the vehicle has been inspected by the manufacturer and is currently in the process of being replaced. This is a known issue on older Airstream Basecamps (model year…

Owner-reported narrative. Look up ODI 11495595 at NHTSA ↗

See attached document for complaint

Owner-reported narrative. Look up ODI 11576525 at NHTSA ↗

The contact owns a 2021 Airstream Basecamp. The contact received notice of NHTSA Campaign Number: 22V932000 (Visibility, Equipment). The contact stated that while parked in storage, he observed the rear entry glass window was shattered but was still holding together. The contact added that when he opened the rear entry door the glass window separated and fell to the floor shattering in pieces. The contact stated that he took pictures of the failure and sent it to a dealer where they advised him the the failure was not associated with the recall…

Owner-reported narrative. 11,000 miles reported. Look up ODI 11736513 at NHTSA ↗

Reported: 2020-09-23 (September 23, 2020)

Airstream, Inc. (Airstream) is recalling certain 2021 Basecamp 16 trailers. The information printed on the Federal Certification and Tire Placard is 255/55R18 - 50 PSI, when the correct information is ST225/75R15E - 80 PSI. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims" and 567, "Certification.”

Consequence: If inflated per printed information the tires could be underinflated, which can increase the risk of a crash.

Remedy: Airstream will notify owners, and dealers and will install corrected labels, free of charge. The recall began October 30, 2020. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.

Reported: 2022-08-08 (August 8, 2022)

Airstream, Inc. (Airstream) is recalling certain 2021-2022 Basecamp, Bambi, Atlas, Interstate, and Interstate 19 travel trailers equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.

Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Dealers will inspect, and if necessary replace the cooktop, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.

Reported: 2022-12-15 (December 15, 2022)

Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.

Consequence: A window glass that detaches from the trailer can increase the risk of injury or crash.

Remedy: Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of recall number 20V-349.

Reported: 2023-03-01 (March 1, 2023)

Airstream Inc. (Airstream) is recalling certain 2021-2023 Basecamp, Bambi, Atlas, and Interstate travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.

Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Dealers will install a regulator support bracket, free of charge. Owner notification letters are expected to be mailed April 29, 2023. Owners may contact Airstream Customer Service at 877-596-6111 (Travel Trailer ext. 7491) or (Touring Coach ext. 7401).

Reported: 2023-09-01 (September 1, 2023)

Airstream, Inc. (Airstream) is recalling certain 2021-2023 16' Basecamp and 20' Basecamp travel trailers manufactured without an air conditioner. The 12-gauge wire for future air conditioner installation was not properly terminated inside the junction box.

Consequence: An improperly terminated wire can cause an electrical shock, increasing the risk of injury.

Remedy: Dealers will remove the wire from the circuit breaker and power converter, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.

Reported: 2023-12-19 (December 19, 2023)

Airstream, Inc. (Airstream) is recalling certain 2012-2023 Basecamp 20X travel trailers. The spare tire carrier bracket may experience metal fatigue and break, allowing the spare tire to detach from the trailer.

Consequence: A detached spare tire may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect the bracket, and replace and install additional support, as necessary, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.