2011 Toyota SIENNA problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
612 owner complaints analyzed
14 distinct recall campaigns
56,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 316 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 211 of 612 complaints (34.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 60 | 9.8% |
| Steering behavior | 33 | 5.4% |
| Electrical and battery issues | 20 | 3.3% |
| Transmission and shifting | 17 | 2.8% |
| Engine operation | 11 | 1.8% |
| Fuel system concerns | 3 | 0.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 211 |
| Structure:Body | 95 |
| Electrical System | 66 |
| Unknown Or Other | 60 |
| Structure:Body:Door | 44 |
| Wheels | 36 |
| Tires | 28 |
| Power Train | 27 |
Air Bags: 211; Structure:Body: 95; Electrical System: 66; Unknown Or Other: 60; Structure:Body:Door: 44; Wheels: 36; Tires: 28; Power Train: 27
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 111 |
| 25,000 to 49,999 | 38 |
| 50,000 to 74,999 | 49 |
| 75,000 to 99,999 | 44 |
| 100,000 to 149,999 | 56 |
| 150,000 and above | 18 |
Under 25,000: 111; 25,000 to 49,999: 38; 50,000 to 74,999: 49; 75,000 to 99,999: 44; 100,000 to 149,999: 56; 150,000 and above: 18
Under 25,000 miles has the most reports with usable mileage (111). 296 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 20 |
| 2011 | 48 |
| 2012 | 30 |
| 2013 | 38 |
| 2014 | 35 |
| 2015 | 41 |
| 2016 | 99 |
| 2017 | 178 |
| 2018 | 33 |
| 2019 | 35 |
| 2020 | 17 |
| 2021 | 8 |
| 2022 | 9 |
| 2023 | 4 |
| 2024 | 5 |
| 2025 | 6 |
| 2026 | 6 |
2010: 20; 2011: 48; 2012: 30; 2013: 38; 2014: 35; 2015: 41; 2016: 99; 2017: 178; 2018: 33; 2019: 35; 2020: 17; 2021: 8; 2022: 9; 2023: 4; 2024: 5; 2025: 6; 2026: 6
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 60 complaint narratives. Steering behavior appears in 33 complaint narratives. Electrical and battery issues appears in 20 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10332180 · 2010-05-25 (May 25, 2010)
I BOUGHT A 2011 TOYOTA SIENNA LE IN MARCH 2010 AND HAVE 1200 MILES ON IT. I BELIEVE THE SIENNA AS ACCELERATION ISSUES WHEN IN CRUISE CONTROL. I TURNED ON THE CRUISE CONTROL TO KEEP THE SPEED AT 60 MPH ON THE BRIDGE. WHILE GOING UPHILL, THE SIENNA WAS ACCELERATING TO MAINTAIN SPEED WHICH WAS OK BUT WHEN GOING DOWNHILL IT JUST WON'T STOP ACCELERATING AND THE SPEED WENT UPTO 75-80 MPH WHEN I HIT THE BREAKS AND TURNED OFF THE CRUISE CONTROL. I TRIED THE SAME IN ANOTHER UPHILL/DOWNHILL LOCATION ON ROUTE 1 AND THE SAME THING HAPPENED. PLEASE LOOK INT…
Owner-reported narrative. 1,200 miles reported. Look up ODI 10332180 at NHTSA ↗
Owner report 10341876 · 2010-07-07 (July 7, 2010)
MY BRAKE LIGHTS REMAINED ON WHEN I PARKED MY 2011 TOYOTA SIENNA. I CONTINUED TO DRIVE THE VEHICLE ABOUT 2 MILES, THE BRAKE LIGHTS REMAINED ON, AND THE MORE I DROVE IT FELT AS IF AN ANCHOR WAS HOLDING MY VAN BACK UNTIL FINALLY THE VAN WOULD NOT GO FORWARD OR REVERSE WHEN I PRESSED ON THE ACCELERATOR. I HAD THE VAN TOWED TO THE DEALERSHIP AND WAS TOLD THAT THE BRAKE PEDAL WAS STUCK BECAUSE I BENT THE METAL BAR THAT THE BRAKE PEDAL WAS ATTACHED TO. THEY ARE PLANNING TO REPLACE THE METAL BAR WITH ANOTHER MADE OF A STRONGER METAL. THE VAN WAS ONLY 2…
Owner-reported narrative. 600 miles reported. Look up ODI 10341876 at NHTSA ↗
Owner report 10342813 · 2010-07-12 (July 12, 2010)
WE BOUGHT OUR FIRST MINIVAN - A TOYOTA SIENNA XLE 2011- BARELY TWO WEEKS AGO FROM TOYOTA LAUREL, MD. THE SECOND DAY, THE STEERING STARTED TO CREAK WHEN MAKING TURNS. NOW, THE TRUNK DOOR HAS STOPPED WORKING AND THE LOCAL NEW JERSEY DEALERSHIP DCH TOYOTA IS TELLING US IT HAS BEEN "BENT". THEY ARE REFUSING TO FIX IT OR REPLACE THE VEHICLE AND ARE TELLING US OUR INSURANCE COMPANY NEEDS TO PAY TO FIX IT. THE DOOR IS NOT DAMAGED OR DENTED/DINGED IN ANY WAY. IT'S PERFECTLY FINE, EXCEPT IT DOESN'T CLOSE ANYMORE WITH THE REMOTE CLOSING/OPENING BUTTONS. …
Owner-reported narrative. 400 miles reported. Look up ODI 10342813 at NHTSA ↗
Owner report 10354427 · 2010-09-08 (September 8, 2010)
TL*THE CONTACT OWNS 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING A SIGNIFICANT DISTANCE WITH HIS LEGS PRESSING ON THE FLOOR BOARD, THE CRUISE CONTROL DISENGAGED THE BRAKES ENGAGED SLIGHTLY. THE CONTACT STATED THAT IT MAY HAVE BEEN CAUSED BY THE WIRING UNDERNEATH THE FLOOR BOARD. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 900 AND THE CURRENT MILEAGE WAS 1184.
Owner-reported narrative. 900 miles reported. Look up ODI 10354427 at NHTSA ↗
Owner report 10429990 · 2011-10-13 (October 13, 2011)
ELECTRICAL FAILURE THE CLOCK LOSES TIME WHEN YOU TURN OFF ENGINE THEN WHEN YOU START ENGINE IT WILL GIVE YOU WARNING TO CHECK VSC , SRS AIRBAG IS OFF , RADIO IS OFF TOO. THE AUTIMATIC LOCK IS NOT FUNCTIONING WE HAVE TO LOCK DOORS MANUALLY. THIS IS FRUSTRATING BECAUSE WE HAVE A BRAND NEW CAR!!! *TR
Owner-reported narrative. 1,000 miles reported. Look up ODI 10429990 at NHTSA ↗
Owner report 10343434 · 2010-07-15 (July 15, 2010)
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH AN ALARM THAT WOULD SOUND WHEN SHIFTING FROM PARK TO INDICATE THAT THE REAR LIFT GATE WAS AJAR, ACCORDING TO THE OWNER'S MANUAL. THE CONTACT STATED THE ALARM WAS DEFECTIVE AND WOULD NOT SOUND UNTIL THE CONTACT WAS DRIVING AT SPEEDS OF AT LEAST 5 MPH. THE MANUFACTURER ADVISED THAT THE OWNER'S MANUAL WAS PRINTED BEFORE THE VEHICLE WAS ACTUALLY MANUFACTURED AND THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT BELIEVED THE VEHICLE SHOULD OPERATE AS INDICAT…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10343434 at NHTSA ↗
Owner report 10377303 · 2011-01-12 (January 12, 2011)
5 MONTH OLD TOYOTA SIENNA 2011 STALLED AFTER THE LIGHTS INSIDE THE DASHBOARD (CONTROL PANEL) STARTED BLINKING AND THEN WOULD NOT START AGAIN. IT WAS TOWED TO THE DEALER ON 12/22/2010. DEALER INITIALLY (ON 12/27/2010) SAID IT IS DUE TO WATER DAMAGE AND ENGINE HAS TO BE REPLACED. DEALER WAS NOT ABLE TO FIND ANY EVIDENCE OF SIENNA BEING SUBMERGED IN WATER (AS IT DID NOT GO INTO ANY BIG PUDDLE OR DEEP WATERS). I OPENED A CASE WITH TOYOTA ON 12/28/2010. I WAS IN TOUCH WITH TOYOTA DEALER BUT CASE MANAGER AT TOYOTA INFORMED THAT THEY WERE UNABLE TO…
Owner-reported narrative. 7,500 miles reported. Look up ODI 10377303 at NHTSA ↗
Owner report 10432709 · 2011-10-25 (October 25, 2011)
I HAVE LOVED MY 2011 TOYOTA SIENNA FOR 5-6 MOS. NOW. UPON BACKING UP IN MY FLAT DRIVEWAY AREA ON 10/24/11, AT A SLOW RATE TYPICAL TO BACKING UP IN A DRIVEWAY, I FOUND MY VAN PROPELLING VERY FAST STRAIGHT BACK/IN REVERSE. THIS TOOK THE VEHICLE DOWN OVER A SLIGHT HILL OF OUR YARD INTO A LARGE PINE TREE. THE THICK SPRUCE TREE HAS A HUGE HOLE/OPENING/DAMAGED AREA AND MY ENTIRE BACK OF THE VAN IS VERY DAMAGED, ENTIRE REAR WINDOW BUSTED INTO HUNDREDS OF SMALLER PIECES, ITEMS IN THE CAR PROJECTED ONTO THE GROUND BEHIND US. THE LIFTGATE, REAR WINDO…
Owner-reported narrative. 4,900 miles reported. Look up ODI 10432709 at NHTSA ↗
Owner report 10526063 · 2013-07-22 (July 22, 2013)
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR CAUGHT ON FIRE. THE FIRE SPREAD TO THE FUEL TANK AND FLAMES QUICKLY ENGULFED THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INSPECTED. IN ADDITION, THE CONTACT STATED THAT THE SECURITY SYSTEM WOULD SPORADICALLY SOUND PRIOR TO THE FIRE INCIDENT. THE VEHICLE WAS NOT INSPECTED TOO DETERMINE THE CAUSE OF THE FIRE. THE FAILURE AND THE CURRENT MILEAGE WAS 24,000. *TR
Owner-reported narrative. 24,000 miles reported. Look up ODI 10526063 at NHTSA ↗
Owner report 10854153 · 2016-04-07 (April 7, 2016)
COMPLAINT: TOYOTA SIENNA 2011 SE ON 2/3/2016 I TOOK MY 2011 SIENNA TO THE LOCAL TOYOTA DEALERSHIP BECAUSE THE INFORMATION DISPLAY SCREEN INDICATED VSC SYSTEM WARNING AND THE ENGINE LIGHT, TRAC SYSTEM LIGHT, AND WARNING LIGHTS WERE ON. AFTER DIAGNOSTICS THE SERVICE ADVISOR EXPLAINED THAT FUEL EMISSION SWITCH VALVE WAS STUCK IN THE OFF POSITION. THE TECHNICIAN REPORT IDENTIFIED THE PART AS P2440 EVAPORATIVE EMISSION PRESSURE SWITCH VALVE. THE SWITCH REGULATES THE AMOUNT OF GASOLINE PUMPED INTO THE TANK THROUGH THE INTAKE AND OUTTAKE OF AIR.…
Owner-reported narrative. 80,000 miles reported. Look up ODI 10854153 at NHTSA ↗