2020 Toyota HIGHLANDER problems and owner complaints

THE VEHICLE HESITATES, STALLS AND HAS BUCKING LEAPING FORWARD UNCONTROLLABLY, ON THE ROAD. THE VEHICLE ALSO HAS A VERY LOUD WHINING NOISE UPON SHIFTING THE CAR FROM PARK TO DRIVE AND BACK AGAIN FROM DRIVE TO PARK, AT A STAND STILL. THIS IS A MAJOR ISSUE WITH A NEE CAR, MY WIFE AND I DON'T FEEL SAFE WHILE DRIVING IN THIS CAR. *TR

Owner-reported narrative. 50 miles reported. Look up ODI 11325952 at NHTSA ↗

THIS VEHICLE WILL LET YOU SHUT THE ENGINE OFF IN DRIVE WITHOUT SHIFTING TO PARK. IF YOU DO THIS AND LEAVE THE VEHICLE ON A SLIGHT INCLINE, IT WILL ROLL AWAY AND YOU MAY NOT BE ABLE TO GET BACK TO IT AND INTO IT IN TIME TO GET YOUR FOOT ON THE BRAKE AND THEN SHIFT IT INTO PARK. THIS SHOULD NOT BE ALLOWED. YOU SHOULD HAVE TO SHIFT TO PARK BEFORE THE ENGINE CAN BE TURNED OFF. *TR

Owner-reported narrative. Look up ODI 11328585 at NHTSA ↗

I PURCHASED A 2020 TOYOTA HIGHLANDER HYBRID AWD IN MAY 2020. IN JUNE 2020, I NOTICED A DISCREPANCY BETWEEN THE GAS GAUGE ABS THE DISTANCE TO EMPTY INDICATOR. THE GAS GAUGE SAID THERE WAS 3/4 OF A TANK LEFT BUT THE DTE SAID I HAD ONLY 43 MILES. I WENT TO THE GAS STATION TODAY (OCTOBER 2020) TO FILL UP MY VEHICLE AND FILLED IT UNTIL THE GAS SHUT-OFF TRIPPED. I TURNED ON MY CAR AND NOTICED THAT MY GAS GAUGE SAID IT WAS ONLY 7/8TH FULL. THINKING IT TRIPPED TOO SOON I REFILLED IT AGAIN BUT ONLY 0.5 GALLONS WENT INTO TANK BEFORE THE SHUT-OFF TRIPPED …

Owner-reported narrative. 473 miles reported. Look up ODI 11364594 at NHTSA ↗

TOYOTA ADVERTISES AND REPRESENTS THAT THE HIGHLANDER HYBRID′S FUEL TANK CAPACITY IS 17.1 GALLONS, AND BASED ON ITS 35 MPG RATING, THE RANGE SHOULD BE ABOUT 600 MILES. HOWEVER, I AM NOT ABLE TO FILL THE TANK BY MORE THAN 12 GALLONS THUS REDUCING MY RANGE TO 420 MILES. I BELIEVE THERE IS A DEFECT IN THE NEWLY DESIGNED SADDLE TANK WHICH PROHIBITS THE TANK FROM BEING FILLED COMPLETELY THUS CHEATING ME OUT OF ABOUT 180 MILES OF DRIVING RANGE.

Owner-reported narrative. 700 miles reported. Look up ODI 11322170 at NHTSA ↗

MY NEW 2020 HIGHLANDER HYBRID HAS A BIG ISSUE WITH THE GAS TANK. I GET ONLY 460 MILES, EVEN IF I TOP IT OFF WITH THE GAS SPEWING OUT. TOYOTA ADVERTISED A 600 MILE RANGE TO THE HIGHLANDER HYBRID. THE 600 MILE FUEL RANGE SEEMS VERY OFF WITH THE 2020 HIGHLANDER HYBRID. I HAVE THE XLE AND ALWAYS HAVE KEPT IT IN ECO MODE. I'VE DRIVEN OVER A THOUSAND MILES ON THE CAR, BUT THE MILE RANGE ESTIMATE ON THE CAR IS INACCURATE AND SEEMS TO BE OFF A LOT IF IT'S SUPPOSED TO GET 600 MILES TO A TANK. MORE IMPORTANTLY, WHEN THE TANK IS EMPTY (THE DASH SAYS I …

Owner-reported narrative. 950 miles reported. Look up ODI 11323593 at NHTSA ↗

The contact owns a 2020 Toyota Highlander. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact was able to jumpstart the vehicle and the vehicle operated normally. The contact had taken to the vehicle to a certified mechanic who tested the battery and alternator but found no failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.

Owner-reported narrative. 57,000 miles reported. Look up ODI 11557585 at NHTSA ↗

AFTER LEAVING A SHOPPING CENTER ON FEBRUARY 29 2020, WE PULLED OUT ONTO A ROAD TO HEAD TOWARDS HOME. WE WERE DRIVING ABOUT 45 MILES PER HOUR IN TRAFFIC AND RECEIVED A NOTIFICATION ON THE SCREEN THAT SAID THE ENGINE WAS OFF, PUT CAR IN PARK. THERE WAS ALSO A WARNING LIGHT THAT CAME ON FOR THE ELECTRONIC STEERING ASSIST WITH AN EXCLAMATION POINT. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD TRYING TO MANEUVER THROUGH TRAFFIC OF 4 LANES. WE PUT THE CAR IN PARK AND ATTEMPTED TO START THE VEHICLE. IT WOULD TURN OVER, BUT NOT START. WE CALLED …

Owner-reported narrative. 300 miles reported. Look up ODI 11315755 at NHTSA ↗

I WAS AT A STOP SIGN IN MY 2020 HIGHLANDER WAITING TO TURN LEFT ONTO A BUSY ROAD. UPON TURNING LEFT ONTO PA STATE HIGHWAY 999, THE HIGHLANDER ENGINE TURNED OFF AND THE STEERING WHEEL WAS "LOCKED" INTO A LEFT POSITION. THIS CAUSED THE CAR TO CONTINUE TURNING INTO THE OPPOSING LEFT LANE RESULTING IN A HEAD-ON COLLISION WITH AN ON-COMING CAR. WITH THE ENGINE TURNED OFF THERE WAS NO POWER STEERING, NO BRAKES, AND NO WAY TO UNLOCK THE STEERING WHEEL. THE COLLISION CAUSED MY CAR TO BOUNCE BACK AND SLOWLY FREE ROLL BACK TO THE STOP SIGN AS THOUGH …

Owner-reported narrative. 15,592 miles reported. Look up ODI 11412850 at NHTSA ↗

VEHICLE WILL NOT START WITHOUT A JUMP AFTER 3-5 HOURS. THE BATTERY STAYS CHARGED LESS THAN ONE DAY, BUT TYPICALLY STARTS AGAIN WITHOUT A JUMP IF DRIVEN AGAIN WITHIN A 3-5 HOUR PERIOD. THE VEHICLE STAYS RUNNING ONCE JUMPED. DEALER SERVICE DEPARTMENT INDICATES A SOFTWARE UPDATE MAY BE REQUIRED. THIS HAS HAPPENED SINCE PURCHASE ON JUNE 7, 2020. DATE BELOW IS THE MOST RECENT DATE IT OCCURRED.

Owner-reported narrative. 60 miles reported. Look up ODI 11395569 at NHTSA ↗

The contact owns a 2020 Toyota Highlander equipped with a Tekonsha Prodigy RF Electronic Brake Control with Bluetooth kits, part number 902501. The contact purchased the unit to use for towing a trailer. The contact purchased the part at an independent mechanic and had the equipment installed by another independent mechanic. When the contact first attempted to use the brake kit, her and her husband had connected the equipment per the instructions and brake kit showed the letter "C" which meant the part was connected. As the contact started driv…

Owner-reported narrative. Look up ODI 11422560 at NHTSA ↗