2023 Toyota HIGHLANDER HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
6 distinct recall campaigns
13,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Structure is the most frequently named component, appearing in 3 of 9 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 22.2% |
| Electrical and battery issues | 1 | 11.1% |
| Steering behavior | 1 | 11.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure | 3 |
| Air Bags | 1 |
| Electrical System | 1 |
| Seat Belts | 1 |
| Seats | 1 |
| Service Brakes | 1 |
| Steering | 1 |
| Unknown Or Other | 1 |
Structure: 3; Air Bags: 1; Electrical System: 1; Seat Belts: 1; Seats: 1; Service Brakes: 1; Steering: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 2 |
| 2024 | 6 |
| 2026 | 1 |
2023: 2; 2024: 6; 2026: 1
Pattern summary
Structure leads the component reports. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11611346 · 2024-08-28 (August 28, 2024)
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133 (Electrical System, Air Bags, Service Brakes) for the 2021 - 2022 Toyota Highlander. The vehicle was taken to the dealer where it was diagnosed with brake failure. The contact was informed that the brake actuator needed to be replaced; however, the deal…
Owner-reported narrative. 6,000 miles reported. Look up ODI 11611346 at NHTSA ↗
Owner report 11611594 · 2024-08-29 (August 29, 2024)
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, the vehicle surged forward and accelerated before coming to a stop. The failure occurred intermittently; however, the failure seemed most pronounced while decelerating from highway speeds. There were no warning lights illuminated. The dealer was informed of the failure; however, the vehicle was not taken to the dealer. The vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer had not been made aware of the failure…
Owner-reported narrative. 20,000 miles reported. Look up ODI 11611594 at NHTSA ↗
Owner report 11550266 · 2023-10-16 (October 16, 2023)
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11550266 at NHTSA ↗