2024 Subaru SOLTERRA problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
14 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 5 of 14 complaints (35.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 2 | 14.3% |
| Braking behavior | 2 | 14.3% |
| Electrical and battery issues | 2 | 14.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 5 |
| Lane Departure: Assist | 3 |
| Vehicle Speed Control | 3 |
| Forward Collision Avoidance: Adaptive Cruise Control | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Lane Departure: Warning | 2 |
| Unknown Or Other | 2 |
Electrical System: 5; Lane Departure: Assist: 3; Vehicle Speed Control: 3; Forward Collision Avoidance: Adaptive Cruise Control: 2; Forward Collision Avoidance: Automatic Emergency Braking: 2; Forward Collision Avoidance: Warnings: 2; Lane Departure: Warning: 2; Unknown Or Other: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 4 |
| 2025 | 8 |
| 2026 | 2 |
2024: 4; 2025: 8; 2026: 2
Pattern summary
Electrical System leads the component reports. Engine operation appears in 2 complaint narratives. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11680000 · 2025-08-11 (August 11, 2025)
I am writing to file a formal safety complaint regarding my 2024 Subaru Solterra. On 09 Aug 2025, while driving, my vehicle displayed “EV System Malfunction” and “Drive Start Control Malfunction” alerts simultaneously. Although the vehicle was still drivable, this combination of warnings is alarming, as it suggests a possible high-voltage system fault or drive control failure. The AC is not working too. I am deeply concerned for the following reasons: 1. Safety Risk: These faults could lead to sudden loss of power or prevent the vehicle from…
Owner-reported narrative. Look up ODI 11680000 at NHTSA ↗
Owner report 11705320 · 2025-12-16 (December 16, 2025)
On December 15, 2025, driving on a highway in low temperatures, my 2024 Subaru Solterra (VIN: [XXX] ) experienced a progressive loss of power. At 9:20 a.m., I departed NYC for Amenia, NY (91 miles). The range showed ~130 miles (no AC). For the first ~70 miles, the range indicator consistently remained higher than miles-to-destination, confirming sufficient charge to arrive safely. Around mile 70, the range buffer diminished rapidly. By 10:52 a.m. (approx. 85 miles in), the vehicle stopped responding normally to the accelerator. Speed became l…
Owner-reported narrative. Look up ODI 11705320 at NHTSA ↗
Owner report 11624732 · 2024-11-12 (November 12, 2024)
I purchased the 2024 Subaru Solterra in May of 2024, had no issues with the vehicle. In late June my cell phone was hacked, and malicious malware was installed, confirmed by my phone provided. Soon after that the vehicle started displaying signs of possibly being infected as well. Safety setting were changed, the vehicle was doing things I had not experienced and was difficult to control. I contacted Subaru after an incident that occurred on [XXX], Albany NY, where the vehicle facial recognition was activated without my knowledge and began d…
Owner-reported narrative. Look up ODI 11624732 at NHTSA ↗
Owner report 11671498 · 2025-07-07 (July 7, 2025)
2 Items: 1st is the facial recognition camera, which causes the vehicle to stop if it can't see the driver. The recognition camera has often indicated an inability to see my face or my wife's face when she has been driving. On June 30th when returning home from work I had the driver's window open with bright sunlight, which fell fully on the camera, which totally failed to see my face, stopping the vehicle in traffic suddenly. (Fortunately, it was near a traffic light which had just turned red, so traffic had already slowed down.) I then notic…
Owner-reported narrative. Look up ODI 11671498 at NHTSA ↗
Owner report 11648175 · 2025-03-13 (March 13, 2025)
I have had the car since December of 2024, the car was a new lease. The battery has failed twice - once in January, and again last week. This has left me stranded twice, the battery failure occurs with no warning, it is running one hour, and the next it is dead. When I took it to the dealership, they said they replaced the battery, the new battery is now doing the same thing. The car also misleads the driver - upon putting the car on the charger, the car notifies how many hours it will take to charge, the data is wrong, it takes many hours lon…
Owner-reported narrative. Look up ODI 11648175 at NHTSA ↗