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U.S. public vehicle records

2023 Subaru SOLTERRA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

41 owner complaints analyzed

4 distinct recall campaigns

16,000 mi median reported failure mileage

Scope: 2023 model year. Data snapshot: . 3 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 14 of 41 complaints (34.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1024.4%
Electrical and battery issues922.0%
Transmission and shifting12.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
14
Unknown Or Other
13
Forward Collision Avoidance: Automatic Emergency Braking
6
Power Train
6
Service Brakes
6
Vehicle Speed Control
6
Forward Collision Avoidance: Adaptive Cruise Control
4
Structure:Body
4
Component breakdown data
CategoryCount
Electrical System14
Unknown Or Other13
Forward Collision Avoidance: Automatic Emergency Braking6
Power Train6
Service Brakes6
Vehicle Speed Control6
Forward Collision Avoidance: Adaptive Cruise Control4
Structure:Body4

Electrical System: 14; Unknown Or Other: 13; Forward Collision Avoidance: Automatic Emergency Braking: 6; Power Train: 6; Service Brakes: 6; Vehicle Speed Control: 6; Forward Collision Avoidance: Adaptive Cruise Control: 4; Structure:Body: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9991
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 38 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022
1
2023
9
2024
9
2025
14
2026
8
Complaints over time data
CategoryCount
20221
20239
20249
202514
20268

2022: 1; 2023: 9; 2024: 9; 2025: 14; 2026: 8

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 10 complaint narratives. Electrical and battery issues appears in 9 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11498335 · 2022-12-20 (December 20, 2022)

The Solterra's rear window in mounted at a flat angle and lacks a rear window wiper. It also has a black "spoiler" at the bottom of the window. These features combine to drive a significant accumulation of snow on the rear window that blocks all rear view in just a few miles. With no way to clear this without exiting the car that may be unsafe in many situations. . Under snow or rain conditions the rear view camera usually become covered in rain or mud and are useless. Due to the inability to see to the rear is likely to result in colli…

Owner-reported narrative. Look up ODI 11498335 at NHTSA ↗

Owner report 11514133 · 2023-03-28 (March 28, 2023)

Ihad something happen 3 times with the car on my drive to work. It was raining and vehicles ahead of me were kicking up a significant amount of mist in front of my Solterra. I was using the adaptive cruise control feature and it is supposed to follow cars in front of you and slow down or speed up (to your max set rate) to keep with traffic. THREE (3) times it did not see the car in front of me and I had to apply the brakes to slow the vehicle down or I may have hit the vehicle in front of me. As mentioned above, this happened in very misty cond…

Owner-reported narrative. Look up ODI 11514133 at NHTSA ↗

Owner report 11524281 · 2023-05-29 (May 29, 2023)

Black piano plastic blinds driver when it is sunny outside.

Owner-reported narrative. Look up ODI 11524281 at NHTSA ↗

Owner report 11530346 · 2023-07-04 (July 4, 2023)

The Toyota bz4x have a large crash rate, because the Car Computer System is different from the Driver mind on the Highway. Cars cannot be a Driver or Substitute on Streets for Now. Any Changes of the lines on the Highway need Signals before, If you don't, your Car bz4x can't changed your line. In the work zone, the bz4x have a large probability of crash, because of NO STRAIGHT LINE IN THE WORK ZONE, that means the bz4x need assistance in work ZONE before driving, if you don't have any intention of changing the line, you will need your Signal…

Owner-reported narrative. Look up ODI 11530346 at NHTSA ↗

Owner report 11533554 · 2023-07-20 (July 20, 2023)

Subject: Safety Concerns with Subaru Solterra - Urgent Attention Required I hope this message finds you well. I am writing to express my serious concerns regarding the safety issues I am experiencing with my newly purchased Subaru Solterra 2023 Touring. Despite my enthusiasm for the vehicle, the problems outlined below have caused me considerable distress and are posing significant risks to both myself and my beloved pet. Safety Issue 1: Bluetooth Connectivity and Remote Climate Control The Bluetooth connectivity features in the vehicle, inc…

Owner-reported narrative. Look up ODI 11533554 at NHTSA ↗

Owner report 11538316 · 2023-08-14 (August 14, 2023)

Subaru Solterra - Sudden unexpected acceleration with no ability to brake or steer. Message appeared "System Malfunction" Crashed into woods; small trees slowed and stopped car; airbags did not deploy. no injuries but great risk if car had headed to nearby highway instead of trees. car now at dealer undergoing inspection by Subaru.Police report made; copy not yet available. Michigan State Police report 75-2169-23

Owner-reported narrative. Look up ODI 11538316 at NHTSA ↗

Owner report 11544506 · 2023-09-14 (September 14, 2023)

Left and right wheel well liners , front undertray and rear undertray came off while driving at slow speed on a street that had about 8 inches of water during heavy rain. I took the car to the Subaru dealer to get fixed under the guarantee as the car was just 6 months old and 7,553 miles but the dealer said they could not apply the guarantee on this situation because it was consider and act of nature. However , a car that is marketed as an SUV with a 8.3 inches of ground clearance and cannot handle a low speed pass over slightly deep water, s…

Owner-reported narrative. Look up ODI 11544506 at NHTSA ↗

Owner report 11547383 · 2023-09-29 (September 29, 2023)

9/29/2023, driving through 4-5 inch of flood water on the road at around 10 miles per hour, the undercover piece under front engenie area fall fall and both front mud guard liners ripped off and broken. Brand new vehcile only been dirving for 1 month with only 775 miles. Went to Subaru dealership, and dealership said those broken parts are not under warranty. This undercover piece & both front mud guard liners are very poorly design and super bad quality. I would like to file a cliam and request Subaru/Toyota (car was made by Toyoto) to r…

Owner-reported narrative. Look up ODI 11547383 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V444000 · Wheels:Hub

Reported: 2022-06-23 (June 23, 2022)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Subaru Solterra and Toyota BZ4X vehicles. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.

Consequence: A wheel detaching from a moving vehicle can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised not to drive their vehicles until they are repaired. Dealers will replace the hub bolts and wheels, free of charge. Letters notifying owners of the safety risk were mailed June 27, 2022. A second letter will be sent once the remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331.

NHTSA campaign record ↗
23V064000 · Wheels:Hub

Reported: 2023-02-09 (February 9, 2023)

Subaru of America, Inc. (Subaru) is recalling certain 2023 Solterra vehicles. Improperly tightened hub bolts may loosen and cause the wheels to detach from the vehicle.

Consequence: Wheel detachment while driving can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised not to drive their vehicle until the repair has been completed. Dealers will inspect and tighten the hub bolts, if necessary, free of charge. Owner notification letters are expected to mailed March 1, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRE-23.

NHTSA campaign record ↗
25V577000 · Visibility:Defroster/Defogger/Hvac System

Reported: 2025-09-04 (September 4, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Consequence: An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.

Remedy: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

NHTSA campaign record ↗
25V744000 · Back Over Prevention:Display Function

Reported: 2025-10-30 (October 30, 2025)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

NHTSA campaign record ↗