2018 Subaru OUTBACK problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
808 owner complaints analyzed
3 distinct recall campaigns
16,794 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 488 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 257 of 808 complaints (31.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 186 | 23.0% |
| Braking behavior | 48 | 5.9% |
| Steering behavior | 45 | 5.6% |
| Engine operation | 20 | 2.5% |
| Transmission and shifting | 18 | 2.2% |
| Fuel system concerns | 12 | 1.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 257 |
| Visibility/Wiper | 233 |
| Unknown Or Other | 159 |
| Fuel/Propulsion System | 43 |
| Engine | 36 |
| Visibility:Windshield | 36 |
| Steering | 34 |
| Vehicle Speed Control | 21 |
Electrical System: 257; Visibility/Wiper: 233; Unknown Or Other: 159; Fuel/Propulsion System: 43; Engine: 36; Visibility:Windshield: 36; Steering: 34; Vehicle Speed Control: 21
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 313 |
| 25,000 to 49,999 | 136 |
| 50,000 to 74,999 | 28 |
| 75,000 to 99,999 | 8 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 1 |
Under 25,000: 313; 25,000 to 49,999: 136; 50,000 to 74,999: 28; 75,000 to 99,999: 8; 100,000 to 149,999: 2; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (313). 320 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 6 |
| 2018 | 80 |
| 2019 | 156 |
| 2020 | 164 |
| 2021 | 174 |
| 2022 | 66 |
| 2023 | 48 |
| 2024 | 47 |
| 2025 | 36 |
| 2026 | 31 |
2017: 6; 2018: 80; 2019: 156; 2020: 164; 2021: 174; 2022: 66; 2023: 48; 2024: 47; 2025: 36; 2026: 31
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 186 complaint narratives. Braking behavior appears in 48 complaint narratives. Steering behavior appears in 45 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11073988 · 2018-02-21 (February 21, 2018)
8" NAVIGATION/DISPLAY FROZEN. NO BACK-UP CAMERA WHEN IN REVERSE. DOES NOT RESPOND TO INPUTS EITHER ON THE DISPLAY OR FROM STEERING WHEEL. "POWER" SWITCH DID NOT POWER DOWN THE UNIT. STOPPING THE ENGINE AND RESTARTING DID NOT RESET THE UNIT. STOPPING THE ENGINE, OPEN AND CLOSE THE DRIVERS DOOR AND RESTARTING DID NOT RESET THE UNIT. REMAINED INOPERATIVE DURING MORNING COMMUTE (30 MIN). CENTER CONSOLE REMAINED ON AFTER EXITING AND LOCKING THE CAR. AFTER 9 HOURS THE BATTERY WAS DRAINED AND THE ENGINE WOULD NOT START. AFTER A JUMP-START, THE UNI…
Owner-reported narrative. 5,800 miles reported. Look up ODI 11073988 at NHTSA ↗
Owner report 11098707 · 2018-05-29 (May 29, 2018)
I HAVE 6000 MILES ON MY 2018 SUBARU OUTBACK AND RODENTS ATE THE ELECTRICAL WIRES IN MY ENGINE WHICH CAUSED ME NOT TO BE ABLE TO OPERATE THE CAR AND COULD HAVE CAUSED A MAJOR ACCIDENT. I FOUND OUT MY WIRES ARE SOY BASED WHICH ATTRACTED THE RODENTS.I WAS DRIVING ON THE HIGHWAY WHEN MY DASHBOARD INDICATORS LIT UP INDICATING THERE WAS A PROBLEM. I IMMEDIATELY DROVE TO THE SUBARU SERVICE DEPARTMENT AND HAD THE WIRING REPAIRED. IT IS THE RESPONSIBILITY OF SUBARU TO REPLACE ALL MY WIRING WITH NON-SOY BASED WIRING AT NO COST TO ME IMMEDIATELY AND GIV…
Owner-reported narrative. 6,000 miles reported. Look up ODI 11098707 at NHTSA ↗
Owner report 11055701 · 2017-12-20 (December 20, 2017)
THE VEHICLE PULLS TO THE LEFT. THE DEALER ADDRESSED THE PROBLEM TWICE IN TWO WEEKS BY DOING A FOUR WHEEL ALIGNMENT. THE VEHICLE IS STILL PULLING TO THE LEFT. A MORE CONCERNING ISSUE JUST STARTED. THE VEHICLE HAS APPLIED THE RIGHT FRONT BRAKE AT HIGHWAY SPEEDS. NOT HARD, JUST ENOUGH TO FEEL THE STEERING WHEEL JUMP TO THE RIGHT. I WAS TRAVELING APPROXIMATELY 65 TO 70 MPH ON A STRAIGHT INTERSTATE HIGHWAY WHEN THIS HAPPENED.
Owner-reported narrative. 4,900 miles reported. Look up ODI 11055701 at NHTSA ↗
Owner report 11081469 · 2018-03-27 (March 27, 2018)
I WAS DRIVING MY CHILD TO SCHOOL ON A RAINY MORNING IN TRAFFIC,20-30MPH ON A STRAIGHT ROAD. THE CAR STALLED AND THEN THE ENGINE SHUT OFF. (I AM LUCKY I DID NOT GET REAR ENDED; OTHERWISE I WOULD BE IN THE HOSPITAL GETTING MY CHILD CHECKED OUT.) ROLLED OVER TO THE SIDE OF THE ROAD; AS CLOSE AS I COULD GET.. SHIFTED INTO PARK AND RESTARTED THE CAR. STARTED RIGHT UP. I HAD A QUARTER TANK OF GAS AND DROVE THREE MILES AFTER THAT AND STILL HAVE ENOUGH TO GET TO A GAS STATION; SO IT IS NOT A FUEL SUPPLY ISSUE. THIS IS NOT SAFE!!! THIS…
Owner-reported narrative. Look up ODI 11081469 at NHTSA ↗
Owner report 11071609 · 2018-02-07 (February 7, 2018)
MOST OCCURRENCES WERE AT HIGH SPEED ON INTERSTATES. I THOUGHT IT WAS WIND RELATED BUT PROBABLY WASN'T. CAR WOULD SEEM TO MOVE SLIGHTLY WITH NO STEERING EFFORT AND THEN THE STEERING WOULD PUSH BACK SEVERELY ON CURVES SOMETIMES IT WOULD PUSH FROM SIDE TO SIDE SETTING UP A SWERVING MOTION. NO WARNING LIGHTS EVER CAME ON THIS CONTINUED FOR FOUR DAYS AND THEN HAS NOT BEEN EXPERIENCED AGAIN. SERVICE COULD NOT DUPLICATE. I CONSIDER THIS SERIOUS ENOUGH THAT IF IT CONTINUES I WILL TRADE THE CAR. THE MOVEMENTS ARE SEVERE ENOUGH IN MY OPINION TO BE…
Owner-reported narrative. 4,500 miles reported. Look up ODI 11071609 at NHTSA ↗
Owner report 11098846 · 2018-05-30 (May 30, 2018)
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHILE PUSHING THE VEHICLE OFF THE ROAD, IT ROLLED OVER THE DRIVER'S LEGS. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE MALFUNCTIONED AND DISPLAYED AN INCORRECT FUEL LEVEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,900.
Owner-reported narrative. 3,900 miles reported. Look up ODI 11098846 at NHTSA ↗
Owner report 11061559 · 2018-01-10 (January 10, 2018)
STARLINK RADIO IN TOURING MODEL WITH 8"SCREEN UNRELIABLE. HAD ISSUES WITH TOUCHSCREEN FREEZING AND CD LOADING ERROR FROM PURCHASE DATE IN AUGUST TO DEC. 18, 2017. DEALER TRIED TO PERFORM SOFTWARE UPDATE AND FRIED RADIO. RADIO WAS REPLACED. ISSUES WORSE WITH NEW RADIO. TOOK 2500 MILE TRIP AND HAD COMPLETE FAILURE OF RADIO, NAVIGATION, BLUETOOTH, BACKUP CAMERA. LETTING CAR SIT CLEARED SOME ERRORS BUT LATER SIMILAR PROBLEMS REOCCURRED. ALSO HAVE ISSUE WITH DOORS DO NOT ALWAYS LOCK WHEN SHIFTING INTO GEAR OR UNLOCKING WHEN SHIFTING INTO PARK.…
Owner-reported narrative. 5,040 miles reported. Look up ODI 11061559 at NHTSA ↗
Owner report 11120423 · 2018-08-16 (August 16, 2018)
I HAVE ALWAYS WANTED A 3.6L AND THIS IS MY FIRST 3.6L 6 CYLINDER 2018 SUBARU OUTBACK! AM DISAPPOINTED WITH FEW PROBLEMS: THE FRONT SEATING IS NOT COMFORTABLE AND NOT SUPPORTIVE AT ALL, ESPECIAL IN HARD TURNS THE SEATS WILL NOT HOLD YOU IN PLACE, THE SEAT BED IS TO SHORT AND DOES NOT SUPPORT LONG LEGS IF YOU ARE OVER 5 FEET TALL. FOR SOME REASON THIS IS MY 3RD SUBARU 2ND OUTBACK THAT HAS WHEEL ALIGNMENT PROBLEM RIGHT OUT OF THE BOX!!! I ALWAYS SEEM TO BE PULLING THE STEERING-WHEEL/VEHICLE TO THE RIGHT AND MY STEERING IS ALWAYS ON A 15-20 DEG…
Owner-reported narrative. 250 miles reported. Look up ODI 11120423 at NHTSA ↗
Owner report 11124178 · 2018-09-03 (September 3, 2018)
MY GAS LIGHT WENT ON AND THE MONITOR SAID I HAD 60 MILES LEFT. WITHIN A COUPLE BLOCKS IT WENT TO 50 THEN 40 THEN 20 AND WAS OUT OF GAS. IT STILL SAID I HAD 20 MILES LEFT WHEN THE CAR WAS IN THE LEFT LANE OF A ROAD AND COMPLETELY WOULDN'T START. I WAS JUST GOING STRAIGHT ON A CITY ROAD. PEOPLE WERE HONKING AT ME AND I WAS SCARED SOMEONE WOULD HIT ME. THIS HAS NEVER HAPPENED TO ME BEFORE. THEN SOME PEOPLE HELPED ME GET IT ACROSS THE 2 LANES AND ONTO THE SIDE. I LOCKED IT AND WENT FOR GAS. WHEN I CAME BACK. THE CAR WOULD NOT UNLOCK WITH THE KEYLE…
Owner-reported narrative. 7,000 miles reported. Look up ODI 11124178 at NHTSA ↗