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U.S. public vehicle records

Saturn VUE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

2,351 owner complaints analyzed

7 distinct recall campaigns

75,000 mi median reported failure mileage

Scope: 2002 to 2010 model years. Data snapshot: . 1,896 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 523 of 2,351 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting55423.6%
Steering behavior34614.7%
Electrical and battery issues2279.7%
Braking behavior2219.4%
Engine operation1456.2%
Fuel system concerns381.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
523
Power Train
317
Power Train:Automatic Transmission
272
Air Bags
256
Steering
252
Engine
143
Unknown Or Other
134
Engine And Engine Cooling
89
Component breakdown data
CategoryCount
Electrical System523
Power Train317
Power Train:Automatic Transmission272
Air Bags256
Steering252
Engine143
Unknown Or Other134
Engine And Engine Cooling89

Electrical System: 523; Power Train: 317; Power Train:Automatic Transmission: 272; Air Bags: 256; Steering: 252; Engine: 143; Unknown Or Other: 134; Engine And Engine Cooling: 89

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
320
25,000 to 49,999
263
50,000 to 74,999
354
75,000 to 99,999
357
100,000 to 149,999
437
150,000 and above
165
Reported problems by failure mileage data
CategoryCount
Under 25,000320
25,000 to 49,999263
50,000 to 74,999354
75,000 to 99,999357
100,000 to 149,999437
150,000 and above165

Under 25,000: 320; 25,000 to 49,999: 263; 50,000 to 74,999: 354; 75,000 to 99,999: 357; 100,000 to 149,999: 437; 150,000 and above: 165

100,000 to 149,999 miles has the most reports with usable mileage (437). 455 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
11
2003
65
2004
120
2005
76
2006
76
2007
86
2008
171
2009
133
2010
173
2011
139
2012
65
2013
84
2014
475
2015
188
2016
114
2017
105
2018
79
2019
74
2020
43
2021
27
2022
10
2023
14
2024
10
2025
8
2026
5
Complaints over time data
CategoryCount
200211
200365
2004120
200576
200676
200786
2008171
2009133
2010173
2011139
201265
201384
2014475
2015188
2016114
2017105
201879
201974
202043
202127
202210
202314
202410
20258
20265

2002: 11; 2003: 65; 2004: 120; 2005: 76; 2006: 76; 2007: 86; 2008: 171; 2009: 133; 2010: 173; 2011: 139; 2012: 65; 2013: 84; 2014: 475; 2015: 188; 2016: 114; 2017: 105; 2018: 79; 2019: 74; 2020: 43; 2021: 27; 2022: 10; 2023: 14; 2024: 10; 2025: 8; 2026: 5

Pattern summary

Electrical System leads the component reports. Transmission and shifting appears in 554 complaint narratives. Steering behavior appears in 346 complaint narratives. Electrical and battery issues appears in 227 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000748 · 2003-01-06 (January 6, 2003)

I HAVE ALSO FOUND A METAL CLANKING SOUND COMING FROM THE FRONT DRIVER''S SIDE OF THE VEHICLE WHEN SHIFTING THE CAR OUT OF PARK, OR REVERSE. IT STILL CONTINUES TO HAVE PROBLEMS BETWEEN THE SPEEDS OF 12 TO 30 MPH, AGAIN THE PROBLEM PRESENTS ITSELF MOSTLY WHEN THE VEHICLE IS COASTING AND LOSING MOMENTUM. THE VEHICLE WOULD BE SLOWING DOWN WITHOUT ANY AID OF BRAKING OF ANY KIND AND AS THE VEHICLE WOULD ATTEMPT TO DOWN SHIFT, IT WOULD SOMETIMES MAKE A CLANKING NOISE, OR BUCK, OR IN THE MOST EXTREME CASES COMPLETELY STALL OUT. ALSO THE WIPER SPRAYERS…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10000748 at NHTSA ↗

Owner report 10018584 · 2003-05-12 (May 12, 2003)

WHILE TRYING TO STOP BY APPLYING THE BRAKES WHEN APPROACHING AN INTERSECTION, THE ACCELERATOR WOULD NOT DISENGAGE AND CAUSED THE VEHICLE TO BE UNSTOPPABLE IN THAT SHORT DISTANCE. THE TRANSMISSION ON THIS VEHICLE HAS HAD SEVERAL PROBLEMS OF THIS TYPE AND HAS BEEN REPORTED ON THE INTERNET AND BY OTHER OWNERS. THE RESULT WAS A COLLISION THAT TOTALED THE SATURN AND ANOTHER DRIVER'S VOLVO. *NLM

Owner-reported narrative. 9,750 miles reported. Look up ODI 10018584 at NHTSA ↗

Owner report 10018861 · 2003-05-17 (May 17, 2003)

THE HORN ON THE STEERING WHEEL IS SO DIFFICULT TO OPERATE THAT IT IS COMPLETELY USELESS. WHILE DRIVING, A PERSON CANNOT FEEL WITH HIS/HER FINGERS THE DIFFERENCE IN TEXTURE ON THE WHEEL FROM WHERE THE HORN IS LOCATED AND WHERE IT IS NOT. ONCE IT IS FOUND, THE PLASTIC IS SO DIFFICULT TO DEPRESS THAT AN INDIVIDUAL MUST APPLY AN EXTREME AMOUNT OF PRESSURE WITH THEIR ENTIRE FIST FOR THE HORN TO GO OFF, AND FINALLY, THE AREA TO ACTIVATE THE HORN IS SO SMALL IT IS ALMOST IMPOSSIBLE TO FIND, I ESTIMATE IT IS SLIGHTLY SMALLER THAN THE NAIL ON MY THUMB…

Owner-reported narrative. Look up ODI 10018861 at NHTSA ↗

Owner report 10023669 · 2003-06-24 (June 24, 2003)

RUBBING SOUND IN STEERING COLUMN. DEALER SAYS SATURN KNOWS OF THE PROBLEM AND IS LOOKING FOR A FIX. HAVE BROUGHT IT IN 3 TIMES AND NOTHING HAS WORKED. *JB

Owner-reported narrative. 10 miles reported. Look up ODI 10023669 at NHTSA ↗

Owner report 10034236 · 2003-09-12 (September 12, 2003)

WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THIS PROBLEM OCCURRED THREE TIMES. DEALER NOTIFIED. *AK THE CONSUMER NOTICED THE RADIO/DASH LIGHTS WERE DIM PRIOR TO THE STALLING. THE BLOCK ASSEMBLY AND WIRING HARNESS JUNCTION WAS REPLACED. THE GROUND CONNECTOR IN THE LEFT FRONT BUMPER AREA WAS LOOSE AND WAS TIGHTENED/RE-ASSEMBLE. *SC *JB

Owner-reported narrative. 7,000 miles reported. Look up ODI 10034236 at NHTSA ↗

Owner report 10054341 · 2004-01-17 (January 17, 2004)

ELECTRICAL/IGNITION . *CB

Owner-reported narrative. 600 miles reported. Look up ODI 10054341 at NHTSA ↗

Owner report 10003679 · 2003-01-13 (January 13, 2003)

VEHICLE EXPERIENCED SEVERE VIBRATION, ESPECIALLY WHEN BRAKING.*JB. *AK

Owner-reported narrative. Look up ODI 10003679 at NHTSA ↗

Owner report 10019217 · 2003-05-24 (May 24, 2003)

WHEN COMING TO A STOP THE VEHICLE CHUGGS (SURGES) AND ACTS LIKE IT IS GOING TO STALL. THIS PROBLEM HAS BEEN LOOKED AT BY THE DEALER AND THEY BASICALLY SAY "ALL SYSTEMS OPERATING AS INTENDED". THIS SITUATION IS VERY SIMILAR TO COMPLAINT NUMBER 567762. *NLM

Owner-reported narrative. 12,800 miles reported. Look up ODI 10019217 at NHTSA ↗

Owner report 10224764 · 2008-04-16 (April 16, 2008)

UPON FILLING MY GAS TANK THE CHECK ENGINE LIGHTS COME ON AND STAYS ON--SOMETIMES TILL THE TANK IS HALF EMPTY--SOMETIMES COMING ON WHEN THE TANK REACHES HALF. *TR

Owner-reported narrative. 20,000 miles reported. Look up ODI 10224764 at NHTSA ↗

Owner report 10140899 · 2005-10-26 (October 26, 2005)

MY 2003 SATURN VUE W/VTI TRANS HAS HAD 4 EPISODES OF NEAR-STALLING, HESITATION UPON ACCELERATION IN 3-WEEK PERIOD IN OCTOBER. 1ST EPISODE VEHICLE DID NOT RESPOND WHEN GAS PEDAL PUSHED. FINALLY RESPONDED WITH A LURCHING FORWARD. TEMP IN 90'S OUTSIDE. SECOND EPISODE SITTING FOR 8 HOURS AT WORK. HEATER TURNED ON. WENT TO LEAVE PARKING LOT & STOPPED AT SIGN. WHEN ACCELERATOR DEPRESSED, THERE WAS BRIEF RESPONSE AND THEN A "NEAR-STALL"/HESITATION. HAPPENED 3 TIMES IN SUCCESSION BEFORE LEAVING PARKING LOT. THIRD EPISODE 3 DAYS LATER. VEHICLE WAS IN …

Owner-reported narrative. 16,445 miles reported. Look up ODI 10140899 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2002
2
2003
1
2004
2
2005
0
2006
0
2007
0
2008
3
2009
2
2010
0
Recall campaigns data
CategoryCount
20022
20031
20042
20050
20060
20070
20083
20092
20100

2002: 2; 2003: 1; 2004: 2; 2005: 0; 2006: 0; 2007: 0; 2008: 3; 2009: 2; 2010: 0

Year-by-year records

Saturn VUE model-year comparison
Model yearComplaintsRecallsChange in recalls
20021672Not available
20036221-1
20042762+1
20051700-2
200630000
200728600
20084063+3
20091182-1
201060-2