2004 Saturn ION problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
898 owner complaints analyzed
8 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 713 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 323 of 898 complaints (36.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 364 | 40.5% |
| Electrical and battery issues | 125 | 13.9% |
| Engine operation | 52 | 5.8% |
| Transmission and shifting | 48 | 5.3% |
| Braking behavior | 42 | 4.7% |
| Fuel system concerns | 21 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 323 |
| Electrical System | 233 |
| Electrical System:Ignition | 47 |
| Electrical System:Ignition:Switch | 44 |
| Air Bags | 42 |
| Fuel/Propulsion System | 36 |
| Power Train | 26 |
| Engine | 23 |
Steering: 323; Electrical System: 233; Electrical System:Ignition: 47; Electrical System:Ignition:Switch: 44; Air Bags: 42; Fuel/Propulsion System: 36; Power Train: 26; Engine: 23
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 104 |
| 25,000 to 49,999 | 127 |
| 50,000 to 74,999 | 148 |
| 75,000 to 99,999 | 127 |
| 100,000 to 149,999 | 151 |
| 150,000 and above | 56 |
Under 25,000: 104; 25,000 to 49,999: 127; 50,000 to 74,999: 148; 75,000 to 99,999: 127; 100,000 to 149,999: 151; 150,000 and above: 56
100,000 to 149,999 miles has the most reports with usable mileage (151). 185 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 33 |
| 2005 | 52 |
| 2006 | 23 |
| 2007 | 53 |
| 2008 | 74 |
| 2009 | 112 |
| 2010 | 152 |
| 2011 | 49 |
| 2012 | 48 |
| 2013 | 41 |
| 2014 | 147 |
| 2015 | 45 |
| 2016 | 17 |
| 2017 | 17 |
| 2018 | 11 |
| 2019 | 8 |
| 2020 | 7 |
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 3 |
| 2025 | 1 |
2004: 33; 2005: 52; 2006: 23; 2007: 53; 2008: 74; 2009: 112; 2010: 152; 2011: 49; 2012: 48; 2013: 41; 2014: 147; 2015: 45; 2016: 17; 2017: 17; 2018: 11; 2019: 8; 2020: 7; 2021: 3; 2022: 2; 2023: 3; 2025: 1
Pattern summary
Steering leads the component reports. Steering behavior appears in 364 complaint narratives. Electrical and battery issues appears in 125 complaint narratives. Engine operation appears in 52 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10072796 · 2004-05-18 (May 18, 2004)
THERE IS A THUMPING SOUND IN THE FRONT END WHICH SEND A VIBRATION THROUGH THE BODY OF THE CAR WHILE GOING OVER DIPS AND STEERING AT LOW SPEEDS. IT HAS BEEN IN THE SHOP 5 TIMES AND THE CURRENT DIAGNOSES IS THAT IT'S A NORMAL NOISE. CONFIRMED WITH OTHER DEALERS THAT THE NOISE IS NOT NORMAL. VISIT 1: REPLACED SWAY BAR BUSHINGS. VISIT 2: REPLACED RIGHT LOWER CONTROL ARM VISIT 3: REPLACED RIGHT FRONT STRUT VISIT 4: REPLACED POWER STEERING GEAR ASSEMBLY AND BOTH TORSION BAR SUPPORTS VISIT 5: "IT'S A NORMAL NOISE" I'VE TEST DRIVEN OTH…
Owner-reported narrative. 100 miles reported. Look up ODI 10072796 at NHTSA ↗
Owner report 10078691 · 2004-06-23 (June 23, 2004)
ELECTRONIC ASSIST STEERING SYSTEM:RAVALING AT INTERSTATE SPEED - DESIGN FLAW.ESIGN FLAW RESULT - LOST CONTROL OF CAR DUE TO SUDDEN JERK OF WHEEL TO AVOID COLLISION WITH MOTORIST COMING INTO OUR LANE. DID 270 DEG SPIN IN HEAVY TRAFFIC. CAME TO STOP AGAINST MEDIAN GUARDRAIL AFTER CROSSING TWO LANES.PEED 65 MPH WITH TRAFIC FLOW. MISC. NOTES: 1) CAR OCCUPANTS = 3EA. 2) IT IS PREDICTED THAT THIS DESIGN FLAW IS SERIOUS ENOUGH THAT THE PUBLIC WILL BE EXPOSED TO NEWS REELS DETAILING FLAW RESULTING IN DEATHS, SATURN WILL BE FORCED TO RECALL. TIME …
Owner-reported narrative. 4,000 miles reported. Look up ODI 10078691 at NHTSA ↗
Owner report 10075135 · 2004-06-10 (June 10, 2004)
THE LEFT FRONT TURN SIGNAL STOPPED WORKING, 3 TIMES. THE SATURN DEALER EVENTUALLY REPLACED THE WIRING HARNESS.*AK
Owner-reported narrative. Look up ODI 10075135 at NHTSA ↗
Owner report 10078329 · 2004-06-16 (June 16, 2004)
I PURCHASED MY 2004 SATURN ION 3 ON THURSDAY JUNE 10, 2004. ON SUNDAY JUNE 13 THERE WERE SUBSTANTIAL RAINS IN THE ATLANTA AREA AND I NOTICED THAT THE TRUNK WAS FULL OF APPROXIMATELY 2 INCHES OF STANDING WATER AROUND THE TIRE AND BATTERY. THE BOX OF BOOKS IN THE TRUNK ALONG WITH SOME OTHER PERSONAL ITEMS WERE DAMAGED FROM THE WATER. ON MONDAY JUNE 14, AFTER HAVING HAD THE CAR IN MY POSESSION FOR ONLY 4 DAYS I RETURNED IT TO THE DEALERSHIP. THEY ADVISED ME ON TUESDAY JUNE 15 THAT THE HOLE WHERE THE WATER IS SUPPOSED TO DRAIN OUT OF IF THE CAR…
Owner-reported narrative. 230 miles reported. Look up ODI 10078329 at NHTSA ↗
Owner report 10082111 · 2004-09-13 (September 13, 2004)
WHILE THE VEHICLE PARKED WHILE RUNNING THE VEHICLE IDLING HIGH ON ITS OWN. THE DRIVER NOTICED WHILE DRIVING THE VEHICLE WOULD HESITATE AND WOULD STALLED. THE DRIVER TRIED TO RESTART,BUT WAS ABLE TO DO SO. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE VEHICLE WAS OPERATING AS DESIGN. *NM (POSSIBLE VALVE STICKING) WHEN ACCELERATING FROM STOP, THE VEHICLE WOULD HESITATE, THEN TAKE OFF AT A HIGH RATE OF SPEED. THIS WOULD ALSO OCCUR IN REVERSE AS WELL. THERE WERE TIMES WHEN ACCIDENTS WO…
Owner-reported narrative. Look up ODI 10082111 at NHTSA ↗
Owner report 10086701 · 2004-08-12 (August 12, 2004)
IN OCTOBER OF 1993, I BOUGHT A 2004 ION 2 QUAD COUPE FROM SATURN OF LARCHMONT. I TRADED IN MY 1997 SC1 FOR THIS CAR. IN THE BEGINNING OF NOVEMBER, I NEEDED TO HAVE THE RIGHT SIDE FRONT BULB REPLACED BECAUSE IT BURNED OUT. IN JANUARY, I BROUGHT THE CAR IN FOR ITS FIRST OIL CHANGE AND TWO RECALLS. IT ALSO TO MADE A RATTLING SOUND UNDERNEATH. THIS FIRST TIME, THE LINK AND TORSION BAR SUPPORTS WERE REPLACED. I RETURNED ABOUT TWO WEEKS LATER WITH THE RATTLE AND AN ADDITIONAL COMPLAINT. THE CAR HAD STALLED WHILE DRIVING IT. I WAS TOLD THAT A BOOK UN…
Owner-reported narrative. Look up ODI 10086701 at NHTSA ↗
Owner report 10060217 · 2004-03-02 (March 2, 2004)
VTI TRANSMISSION CAUSES SUDDEN VEHICLE DECELERATION. *AK
Owner-reported narrative. 3,000 miles reported. Look up ODI 10060217 at NHTSA ↗
Owner report 10080405 · 2004-07-06 (July 6, 2004)
WE OWN A 2004 SATURN ION3 QUAD COUPE, IT HAS A DIFFERENT TRANSMISSION THEN THE OTHERS. WE BOUGHT THE VEHICLE ON DECEMBER 31, 2003. IT HAD 91 MILES ON IT. WE NOTICED THE TRANSMISSION SEEMED TO HESITATE A LITTLE GOING FROM FIRST INTO SECOND. WHEN WE TOOK IT IN FOR IT'S FIRST OIL CHANGE IN MARCH, WE ASKED THEM TO LOOK AT THE TRANSMISSION. THEY REPORTED BACK THAT IT WAS NORMAL FOR A 4 CYLINDER TO ACT THE WAY IT WAS. ASSUMING THEY KNEW WHAT THEY WERE TALKING ABOUT WE LEFT IT AT THAT. WE TOOK IT IN AGAIN FOR PAINT DAMAGE THEY HAD CAUSED WHEN THEY…
Owner-reported narrative. 7,100 miles reported. Look up ODI 10080405 at NHTSA ↗
Owner report 10053056 · 2004-01-13 (January 13, 2004)
BRAKES FAILURE
Owner-reported narrative. 1,936 miles reported. Look up ODI 10053056 at NHTSA ↗
Owner report 10058082 · 2004-02-12 (February 12, 2004)
A BRAKE PAD FELL OFF THE TRAILER IN FRONT AND STRUCK HIS VEHICLE DAMAGING THE TIRE.
Owner-reported narrative. Look up ODI 10058082 at NHTSA ↗
Owner report 10139683 · 2005-10-14 (October 14, 2005)
DT: THE TURN SIGNALS WORKED INTERMITTENTLY. ALSO, THEE CAR WOULD NOT START. THE VEHICLE STARTED AFTER MULTIPLE ATTEMPTS OF TURNING THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPAIRED THE PROBLEM. THEY WERE AWARE OF AN ONGOING ISSUE WITH THE IGNITION. THE TURN SIGNALS WERE REPAIRED UNDER A RECALL. SINCE THEN THERE WAS ONE INCIDENT WHERE THEY DID NOT WORK PROPERLY. THE CONSUMER FELT THEY DID NOT COMPLETE THE REPAIR. THERE WAS A TSB ON THE ISSUE THAT THE DEALER USED TO CORRECT IT. THESE PROBLEMS BEGAN IN DECEMBER …
Owner-reported narrative. 4,000 miles reported. Look up ODI 10139683 at NHTSA ↗
Owner report 10149931 · 2006-02-10 (February 10, 2006)
SINCE NOV. 2,2005 MY SATURN ION OF 20,000 MI. HAS BEEN TAKEN TO THE SHOP 5 TIMES,TOWED TWICE. I'VE HAD THE SAME PROBLEM OF NO ACCELERATION OR DROP OF SPEED FROM 60 MPH TO 10 OR 30 MPH WHILE ON THE FREEWAY. THIS LAST VISIT TO THE SHOP THEY FOUND "POWDER" IN MY FUEL TANK AND CLAIMS IT TO BE TALCUM POWDER. COULD THIS BE SUCH A THING OR HAS MY CAR BEEN TAMPERED WITH? OVERALL I AM NOT SATISFIED WITH THE CUSTOMER SERVICE AND HAVE LOST FAITH IN SATURN CARS. *NM
Owner-reported narrative. 24,000 miles reported. Look up ODI 10149931 at NHTSA ↗