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2003 Saturn ION problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

757 owner complaints analyzed

5 distinct recall campaigns

71,000 mi median reported failure mileage

Scope: 2003 model year. Data snapshot: . 553 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 229 of 757 complaints (30.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior16021.1%
Electrical and battery issues13017.2%
Engine operation729.5%
Transmission and shifting587.7%
Braking behavior466.1%
Fuel system concerns121.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
229
Steering
129
Electrical System:Ignition:Switch
68
Electrical System:Ignition
54
Air Bags
39
Engine And Engine Cooling
33
Vehicle Speed Control
32
Power Train:Automatic Transmission
31
Component breakdown data
CategoryCount
Electrical System229
Steering129
Electrical System:Ignition:Switch68
Electrical System:Ignition54
Air Bags39
Engine And Engine Cooling33
Vehicle Speed Control32
Power Train:Automatic Transmission31

Electrical System: 229; Steering: 129; Electrical System:Ignition:Switch: 68; Electrical System:Ignition: 54; Air Bags: 39; Engine And Engine Cooling: 33; Vehicle Speed Control: 32; Power Train:Automatic Transmission: 31

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
87
25,000 to 49,999
84
50,000 to 74,999
126
75,000 to 99,999
85
100,000 to 149,999
114
150,000 and above
57
Reported problems by failure mileage data
CategoryCount
Under 25,00087
25,000 to 49,99984
50,000 to 74,999126
75,000 to 99,99985
100,000 to 149,999114
150,000 and above57

Under 25,000: 87; 25,000 to 49,999: 84; 50,000 to 74,999: 126; 75,000 to 99,999: 85; 100,000 to 149,999: 114; 150,000 and above: 57

50,000 to 74,999 miles has the most reports with usable mileage (126). 204 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2003
44
2004
60
2005
21
2006
29
2007
69
2008
82
2009
79
2010
53
2011
44
2012
20
2013
17
2014
140
2015
33
2016
23
2017
12
2018
7
2019
7
2020
6
2021
5
2023
1
2024
3
2025
1
2026
1
Complaints over time data
CategoryCount
200344
200460
200521
200629
200769
200882
200979
201053
201144
201220
201317
2014140
201533
201623
201712
20187
20197
20206
20215
20231
20243
20251
20261

2003: 44; 2004: 60; 2005: 21; 2006: 29; 2007: 69; 2008: 82; 2009: 79; 2010: 53; 2011: 44; 2012: 20; 2013: 17; 2014: 140; 2015: 33; 2016: 23; 2017: 12; 2018: 7; 2019: 7; 2020: 6; 2021: 5; 2023: 1; 2024: 3; 2025: 1; 2026: 1

Pattern summary

Electrical System leads the component reports. Steering behavior appears in 160 complaint narratives. Electrical and battery issues appears in 130 complaint narratives. Engine operation appears in 72 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10019030 · 2003-05-20 (May 20, 2003)

NEW SATURN ION 2003 STALLS WHILE DRIVING DOWN HIGHWAY, STEERING COLUMN LOCKS UP, MUST STOP SUDDENLY TO RESTART AND GAIN CONTROL OF CAR. *NLM

Owner-reported narrative. 4,000 miles reported. Look up ODI 10019030 at NHTSA ↗

Owner report 10021800 · 2003-09-15 (September 15, 2003)

WHILE DRIVING , THE STEERING KNUCKLE SHEARED OFF. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK DEALER REPAIRED AT NO COST. REPLACED RIGHT FRONT KNUCKLED AND ASSOCIATED SUSPENSION PARTS. FRONT RIGHT WHEEL,TIRE, SPOILER AND UNDER SKIRTING. SATURN'S ENGINEER'S OF DETROIT SENT THE ENTIRE RIGHT FRONT DAMAGED PARTS FOR INVESTIGATION. CONSUMER HAD NOT HEARD ANYTHING FROM THEM. *PH *JB

Owner-reported narrative. 6,000 miles reported. Look up ODI 10021800 at NHTSA ↗

Owner report 10030545 · 2003-07-31 (July 31, 2003)

ELECTRICAL; DOOR SEALS LOOSE; CAR RETURNED UP TO 3 TIMES SINCE PURCHASE ON 7/13/03. SATURN ION 3 COUPE--TURN SIGNALS BURNED OUT W/IN ONE WEEK OF EACH OTHER; REQUESTED CHECK OF ELECTRICAL SYSTEM. JULY 26, 2003 ELECTRICAL SYSTEM CHECKED. COMPLAINED ABOUT DOOR SEAL AT SAME TIME & SERVICE DEPT DID NOT CHECK IT OUT UNTIL THEY REPLACED THE FUSE BOX ON JULY 31. REQUESTED TO RETURN VEHICLE AND WAS TOLD "IT WOULD BE FIXED TO MY SATISFACTION". DOOR SEAL WAS NOT INSTALLED PROPERLY & I HAVE TO TAKE THE CAR BACK FOR A FOURTH TIME TO GET THIS REPAIRED …

Owner-reported narrative. Look up ODI 10030545 at NHTSA ↗

Owner report 10051264 · 2003-12-29 (December 29, 2003)

I OWN A 2003 SATURN ION. THE BATTERY WENT DEAD TODAY BECAUSE MY WIFE LEFT THE LIGHTS ON BY ACCIDENT. WHEN THE BATTERY IN THIS MODEL CAR BECOMES DISCHARGED TWO UNDESIREABLE PROBLEMS ARISE. I FEEL THAT BOTH OF THEM INTRODUCE SAFETY CONCERNS. FIRST, THE KEY WON'T COME OUT OF THE IGNITION SWITCH THROUGH NORMAL MEANS. SECOND, THE CAR CAN'T BE MOVED! THE GEAR SHIFT LEVER REMAINS IN THE PARK POSITION. I FEEL THAT A CAR DESIGNED SUCH THAT THESE TWO PROBLEMS OCCUR WHEN THE BATTERY FAILS IS A POOR DESIGN. THE INSTRUCTION MANUAL PROVIDED WITH THE …

Owner-reported narrative. Look up ODI 10051264 at NHTSA ↗

Owner report 10008156 · 2003-02-26 (February 26, 2003)

DEAR ADMINISTRATOR: I PURCHASED A 2003 SATURN ION 2 ON DECEMBER 28, 2002. I REPORTED TO BOTH THE SATURN CORPORATION AND THE DEALERSHIP THAT SOLD ME THE VEHICLE THAT THE VEHICLE WASN'T SAFE AFTER DRIVING THE VEHICLE FOR 80 MILES. THE DEALER AGREED TO FIX THE VEHICLE, SO I TOOK THE VEHICLE IN AND THE DEALERSHIP ON 4 SEPERATE OCCASIONS , TWO OF WHICH THE DEALER REFUSED TO ACCEPT MY VEHICLE. ON JANUARY 10, NOT TWO WEEKS AFTER THE PURCHASE OF THE VEHICLE, SATURN KEPT THE VEHICLE FOR NEARLY ONE WEEK. AFTER THE LOAN WAS APPROVED ON THE VEHICLE…

Owner-reported narrative. 80 miles reported. Look up ODI 10008156 at NHTSA ↗

Owner report 10025418 · 2003-07-04 (July 4, 2003)

MARCH 22, 2003 I PURCHASED AN SATURN ION 3. WITHIN THE 1ST THE WEEK THERE WAS PROBLEMS STARTING THE CAR. THE CAR WAS IN FOR SERVICE 2 TIMES IN 2 WEEKS. FINALLY THE ENGINE LIGHT STARTED FLASHING (3RD TIME). SUPPOSEDLY THE CAR WAS FIXED. 3 DAYS LATER THE DEALER'S SERVICE DEPARTMENT CALLED ME AT SATURN CORP.'S REQUEST TO IMMEDIATELY RETURN THE CAR AS THE ENGINE COULD BLOW UP. THE ENGINE HAD A CRACKED CYLINDER WHICH CAUSED COOLANT TO LEAK INTO THE ENGINE WITH ABOUT 650 MILES. ALSO, ANOTHER SATURN ION WITH 2500 MILES WAS SITTING IN THE DEALER'S LOT …

Owner-reported narrative. Look up ODI 10025418 at NHTSA ↗

Owner report 10028649 · 2003-07-20 (July 20, 2003)

MY DAUGHTER BOUGHT A SATURN ION III. SHE HAS RECENTLY HAD TROUBLE WITH HER AUTOMATIC TRANSMISSION. SATURN HAS ACKNOWELDGED A HARD SHIFTING PROBLEM FROM 2ND TO 3RD, BUT SINCE A HIGH NUMBER OF VEHICLES EXHIBIT THIS PROBLEM, AND THEY DON'T KNOW WHAT IS CAUSING IT, IT IS BEING CONSIDERED NORMAL OPERATION. MY DAUGHTER'S CAR EXHIBITED THIS PROBLEM, BUT IT HAS NOW BEGUN TO BE A WAY MORE SERIOUS CONCERN BECAUSE IT WILL COMPLETELY SLIP, (LOSE ALL POWER), FOR WHAT SEEMS TO BE AN EVER INCREASING LONGER INTERVAL AND MORE FREQUENTLY. SHE HAS HAD THIS HAPPE…

Owner-reported narrative. 4,225 miles reported. Look up ODI 10028649 at NHTSA ↗

Owner report 10033002 · 2003-08-18 (August 18, 2003)

WITHIN 1 WEEK OF PURCHASING VEHICLE, ENGINE LIGHT WAS COMING ON AND CAR WOULD SHAKE. BROUGHT IN TO DEALER AND THEY RAN A DIAGNOSTIC TEST WHICH DETERMINED NOTHING WAS WRONG. WITHIN 2 DAYS ENGINE LIGHT CONTINUED TO COME ON, SOMETIMES STAYING ON STEADY AND SOMETIMES BLINKING. VEHICLE WILL START TO SHAKE AND WILL NOT ACCELERATE. WHEN GOING DOWN HILLS (EVEN SMALL ONES) VEHICLE WILL SUDDENLY FEEL LIKE THE BRAKES HAVE BEEN PUT ON AND VEHICLE JERKS FORWARD. THE CAR FEELS LIKE IT'S ABOUT TO STALL OUT WHEN TRYING TO ACCELERATE. WHEN OPENING THE TR…

Owner-reported narrative. 98 miles reported. Look up ODI 10033002 at NHTSA ↗

Owner report 10090971 · 2004-09-14 (September 14, 2004)

THE AREA IN MY TRUNK ABOVE THE MUFFLER HAS STARTED GETTING EXTREMELY HOT. ITEMS STORED IN THE TRUNK ARE HOT TO THE TOUCH AND THE METAL IN THE TRUNK IS TOO HOT TO LAY A HAND ON. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THIS IS NORMAL. I HAVE NEVER DROPPED ITEMS WHILE REMOVING THEM FROM THE TRUNK BECAUSE THEY WERE TOO HOT TO TOUCH AND I'VE HAD THE CAR SINCE FEBRUARY 2003. I HAVE HAD CONSTANT PROBLEMS WITH THIS CAR AND IT IS IN THE SHOP EVERY MONTH TO MONTH AND A HALF BEING REPAIRED. I HAVE HAD PROBLEMS WITH THE DRIVER'S SIDE TURN SIGNAL…

Owner-reported narrative. Look up ODI 10090971 at NHTSA ↗

Owner report 10149374 · 2006-02-03 (February 3, 2006)

DT*: THE CONTACT STATED WHILE DRIVING ON THE FREEWAY BETWEEN 50-60 MPH, THE VEHICLE LOST ALL ELECTRICAL POWER. THERE IS NO WARNING WHEN THIS OCCURS AND THE STEERING WHEEL ALSO LOCKS UP. THE VEHICLE IS PULLED OVER AND RESTARTED. THE DEALERSHIP REPLACED THE IGNITION SWITCH AND FUEL PUMP. THE CONTACT HAS BEEN OUT OF THE COUNTRY SINCE THE REPAIR, LAST YEAR; THE VEHICLE HAS NOT BEEN DRIVEN SINCE REPAIRS WERE MADE.

Owner-reported narrative. 33,000 miles reported. Look up ODI 10149374 at NHTSA ↗

Owner report 10211112 · 2007-12-07 (December 7, 2007)

THE TIMING BELT BROKE ON MY 2003 SATURN ION ON 11-28-07. THE CAR ONLY HAS 67,000 MILES ON IT. UNFORTUNATELY WITH THE BELT BREAKING IT MESSED UP THE VALVES, HEAD GASKET AND FUEL PUMP. WHICH IS COSTING ME ALMOST $3000. THE BELT SHOULDN'T HAVE BROKEN WITH THAT FEW OF MILES ON IT. NOW I AM DOWN TO ONE CAR AND IT HAS BECOME A HUGE HASSLE. I AM NEVER GOING TO BUY A SATURN AGAIN. IN MY OPINION THE WARRANTY IS AWFUL AND THE CUSTOMER SERVICE IS NON-EXISTENT. THE WARRANTY IS ONLY ON THE FIRST 30,000 MILES AND OR 3 YEARS. THE CUSTOMER SERVICE CAN…

Owner-reported narrative. Look up ODI 10211112 at NHTSA ↗