2025 Ram PROMASTER problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
4 distinct recall campaigns
600 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Engine is the most frequently named component, appearing in 3 of 6 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 3 | 50.0% |
| Engine operation | 2 | 33.3% |
| Transmission and shifting | 1 | 16.7% |
| Braking behavior | 1 | 16.7% |
| Electrical and battery issues | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 3 |
| Steering | 2 |
| Electrical System | 1 |
| Latches/Locks/Linkages | 1 |
| Service Brakes | 1 |
| Unknown Or Other | 1 |
Engine: 3; Steering: 2; Electrical System: 1; Latches/Locks/Linkages: 1; Service Brakes: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 2 |
| 2026 | 4 |
2025: 2; 2026: 4
Pattern summary
Engine leads the component reports. Steering behavior appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11728215 · 2026-03-31 (March 31, 2026)
Office of Defects Investigation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Re: Safety Defect Complaint , Ram ProMaster (2018–2025) , Cowl Water Intrusion into Engine Compartment To Whom It May Concern, I am writing to formally report what I believe to be a serious, systemic, and unresolved design defect in the Ram ProMaster van, affecting model years 2018 through at least 2025. I am requesting that the Office of Defects Investigation open or expand a formal investigation into this matter. N…
Owner-reported narrative. Look up ODI 11728215 at NHTSA ↗
Owner report 11730799 · 2026-04-13 (April 13, 2026)
Plug to electronic power steering rack and pinion corroded causing low voltage and loss of power steering control.
Owner-reported narrative. Look up ODI 11730799 at NHTSA ↗
Owner report 11753738 · 2026-07-30 (July 30, 2026)
The check-engine light came on my 2nd day of ownership (less than 100 miles driven by me, but 2032 miles on it when purchased new - RV conversion from Entegra Coach through LaMesa RV), on October 5, 2025. After diagnosis at a Ram dealership (Larry Miller Dodge Ram in Tucson AZ), they identified the code was misfire on cylinder 6, which caused low compression, with a root cause of the intake valves being improperly seated during manufacturing. The dealership replaced some cylinder and engine parts, but the issue recurred on Cylinder 4 after dr…
Owner-reported narrative. Look up ODI 11753738 at NHTSA ↗
Owner report 11743511 · 2026-06-11 (June 11, 2026)
whenever I was driving on the highway at 80MPH it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this happened the steering felt all over the place like I was floating and if I turned the wheel just a tiny bit the vehicle thought I turned it a lot and over corrected, needless to say I was all over the highway. Then the backup camera stopped working, the scree…
Owner-reported narrative. Look up ODI 11743511 at NHTSA ↗