2024 Ram PROMASTER problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
11 owner complaints analyzed
5 distinct recall campaigns
40,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 3 of 11 complaints (27.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 3 | 27.3% |
| Braking behavior | 1 | 9.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 3 |
| Engine | 3 |
| Forward Collision Avoidance: Adaptive Cruise Control | 2 |
| Steering | 2 |
| Unknown Or Other | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Lane Departure: Warning | 1 |
Electrical System: 3; Engine: 3; Forward Collision Avoidance: Adaptive Cruise Control: 2; Steering: 2; Unknown Or Other: 2; Forward Collision Avoidance: Automatic Emergency Braking: 1; Forward Collision Avoidance: Warnings: 1; Lane Departure: Warning: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 10 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 1 |
| 2026 | 10 |
2025: 1; 2026: 10
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 3 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11730413 · 2026-04-10 (April 10, 2026)
The contact owns a 2024 Ram Promaster 2500. The contact stated that while driving at 30-35 MPH, the steering wheel was difficult to turn to the right direction. The contact stated that the power steering failed to function as designed. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Owner-reported narrative. 40,000 miles reported. Look up ODI 11730413 at NHTSA ↗
Owner report 11744996 · 2026-06-18 (June 18, 2026)
Elections power steering failed and could not steer . Corrosion on plugs ram had to replace every part of power stering
Owner-reported narrative. Look up ODI 11744996 at NHTSA ↗
Owner report 11745107 · 2026-06-18 (June 18, 2026)
I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my Ram service center in Shakopee, MN multiple times. They stated that there was nothing they could do about it because of some publication from RAM. They told me to escalate the concern.
Owner-reported narrative. Look up ODI 11745107 at NHTSA ↗