2024 Ram 3500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
42 owner complaints analyzed
2 distinct recall campaigns
15,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 11 of 42 complaints (26.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 12 | 28.6% |
| Electrical and battery issues | 5 | 11.9% |
| Transmission and shifting | 2 | 4.8% |
| Steering behavior | 2 | 4.8% |
| Engine operation | 1 | 2.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 11 |
| Electrical System | 9 |
| Power Train | 6 |
| Air Bags | 5 |
| Engine | 5 |
| Unknown Or Other | 5 |
| Suspension | 3 |
| Tires | 3 |
Service Brakes: 11; Electrical System: 9; Power Train: 6; Air Bags: 5; Engine: 5; Unknown Or Other: 5; Suspension: 3; Tires: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 5; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (5). 33 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 8 |
| 2025 | 15 |
| 2026 | 19 |
2024: 8; 2025: 15; 2026: 19
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 12 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11607643 · 2024-08-09 (August 9, 2024)
Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.
Owner-reported narrative. Look up ODI 11607643 at NHTSA ↗
Owner report 11620971 · 2024-10-21 (October 21, 2024)
I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slower speeds it doesn’t give maximum voltage. They contacted Ram engineer to find a fix but was informed that that it was operating as designed. This controller design was definitely the cause of this accident. I was only g…
Owner-reported narrative. Look up ODI 11620971 at NHTSA ↗
Owner report 11587070 · 2024-05-05 (May 5, 2024)
Truck wiring harness is rubbing against the front driver's side body mount, this is a known issue on these trucks, and causes the wiring harness to start rubbing, causing electrical failures, and may cause accidents. Others have stated this occurred to their truck before it reached 50,000 miles. I just checked my 7,000 mile, and found the wiring harness was rubbing.
Owner-reported narrative. Look up ODI 11587070 at NHTSA ↗
Owner report 11627738 · 2024-11-27 (November 27, 2024)
The contact owns a 2024 Ram 3500. The contact stated that upon entering the vehicle, the contact became aware that the side view mirror extender feature was not functioning as needed, compromising the visibility from the sideview. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the mirror extender switch had an electrical fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73.
Owner-reported narrative. 73 miles reported. Look up ODI 11627738 at NHTSA ↗
Owner report 11669535 · 2025-06-26 (June 26, 2025)
We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to l…
Owner-reported narrative. Look up ODI 11669535 at NHTSA ↗
Owner report 11590592 · 2024-05-24 (May 24, 2024)
The contact owns a 2024 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2223. The contact stated while driving approximately 65-70 MPH, the contact heard an abnormal sound and felt the steering wheel vibrate. The contact pulled over to the side of the road and noticed that the front passenger's side tire had a blowout. The contact stated that there was no impact to the tire that could have caused a blowout. Additionally, the TPMS failed to alert the contact of the failure. The contact…
Owner-reported narrative. 700 miles reported. Look up ODI 11590592 at NHTSA ↗
Owner report 11729671 · 2026-04-07 (April 7, 2026)
The contact owns a 2024 Ram 3500. The contact stated that the steering wheel buttons had become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with clockspring failure. The contact was informed that the clockspring needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 24V199000 (Air Bags, Steering); and referred the contact to the dealer. The dealer was contacted and informed that the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was notif…
Owner-reported narrative. 67,000 miles reported. Look up ODI 11729671 at NHTSA ↗
Owner report 11715041 · 2026-02-02 (February 2, 2026)
On 01/21/2026 there was a warning light that came on stating accelerator control sensor, the next morning the truck started stalling, and continued stalling multiple times. I attempted to get the vehicle to the service center. It then stalled 2 more times, the service center told me they couldn’t look at the truck until the next day, the vehicle then stalled on me again that evening, they kept the truck until Friday evening, and told me they couldn’t duplicate the issue. They knew it had happened, but they couldn’t find the cause without replac…
Owner-reported narrative. Look up ODI 11715041 at NHTSA ↗