2017 Ram 2500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
690 owner complaints analyzed
11 distinct recall campaigns
46,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 198 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 408 of 690 complaints (59.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 520 | 75.4% |
| Steering behavior | 40 | 5.8% |
| Electrical and battery issues | 35 | 5.1% |
| Transmission and shifting | 24 | 3.5% |
| Engine operation | 7 | 1.0% |
| Fuel system concerns | 3 | 0.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 408 |
| Electrical System | 117 |
| Service Brakes, Hydraulic | 84 |
| Vehicle Speed Control | 72 |
| Steering | 49 |
| Forward Collision Avoidance: Automatic Emergency Braking | 46 |
| Power Train | 40 |
| Engine | 39 |
Service Brakes: 408; Electrical System: 117; Service Brakes, Hydraulic: 84; Vehicle Speed Control: 72; Steering: 49; Forward Collision Avoidance: Automatic Emergency Braking: 46; Power Train: 40; Engine: 39
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 52 |
| 25,000 to 49,999 | 53 |
| 50,000 to 74,999 | 34 |
| 75,000 to 99,999 | 18 |
| 100,000 to 149,999 | 30 |
| 150,000 and above | 11 |
Under 25,000: 52; 25,000 to 49,999: 53; 50,000 to 74,999: 34; 75,000 to 99,999: 18; 100,000 to 149,999: 30; 150,000 and above: 11
25,000 to 49,999 miles has the most reports with usable mileage (53). 492 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 13 |
| 2018 | 24 |
| 2019 | 38 |
| 2020 | 26 |
| 2021 | 31 |
| 2022 | 43 |
| 2023 | 194 |
| 2024 | 162 |
| 2025 | 87 |
| 2026 | 72 |
2017: 13; 2018: 24; 2019: 38; 2020: 26; 2021: 31; 2022: 43; 2023: 194; 2024: 162; 2025: 87; 2026: 72
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 520 complaint narratives. Steering behavior appears in 40 complaint narratives. Electrical and battery issues appears in 35 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11023764 · 2017-09-16 (September 16, 2017)
WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.
Owner-reported narrative. 8,325 miles reported. Look up ODI 11023764 at NHTSA ↗
Owner report 11101267 · 2018-06-11 (June 11, 2018)
MY RAM 2500 DIESEL WAS IN CRUISE CONTROL ON A 4 LANE HIGHWAY WITH PERIODIC STOP LIGHTS WHEN I PUSHED HEAVILY ON THE GAS PEDAL TO ACCELERATE WHILE PULLING A 13,000 LB TRAILER. WHEN I TOOK MY FOOT OFF THE GAS, THE ENGINE STAYED IN FULL ACCELERATION MODE. FULL BRAKING WAS NOT SLOWING THE VEHICLE MUCH AND IT LOOKED LIKE WE WERE GOING TO COLLIDE IN TO VEHICLES AHEAD OF US. I SHIFTED IN TO NEUTRAL, THE ENGINE RACED AT HIGH RPM, BUT I WAS THEN ABLE TO SLOW DOWN AND AVOID THE VEHICLES. I SHUT OFF THE MOTOR FOR A SHORT TIME, RESTARTED IT AND IT WAS …
Owner-reported narrative. 8,000 miles reported. Look up ODI 11101267 at NHTSA ↗
Owner report 11092581 · 2018-05-08 (May 8, 2018)
FRONT SUSPENSION, SPECIFICALLY STEERING SYSTEM GOES INTO A SEVERE WOBBLE OR SHIMMY WHEN A DIP OR POTHOLE IS DRIVEN OVER. THE SIDE TO SIDE WOBBLE IS SO SEVERE YOU HAVE TO COME TO A COMPLETE OR NEAR COMPLETE STOP TO GET THE TRUCK TO COME OUT OF IT. I'VE HAD IT TO THE DODGE DEALER TWICE AND A LOCAL SUSPENSION/ALIGNMENT SHOP AND THEY CANNOT LOCATE THE PROBLEM. LOOKING ONLINE THIS IS EXACTLY WHAT'S BEEN DESCRIBED MULTIPLE TIMES AS THE DODGE RAM "DEATH WOBBLE".
Owner-reported narrative. 70,000 miles reported. Look up ODI 11092581 at NHTSA ↗
Owner report 11337752 · 2020-07-06 (July 6, 2020)
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT ABOUT 75 MPH, ON CRUISE CONTROL AND ACCELERATED TO OVERTAKE ANOTHER VEHICLE, THE THROTTLE STUCK WITHOUT WARNING. HE MANAGED TO PULL THE VEHICLE TO THE SIDE AND PUTTING IT IN NEUTRAL, AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED THAT TOO MUCH PRESSURE WAS PUT ON THE BRAKES AND CAUSED THE FRONT AND REAR BRAKES TO BURN AMID HEAVY SMOKE. THE VEHICLE WAS TOWED TO THE LARRY H. MILLER JEEP DEALER (8525 LOMAS BLVD NE, ALBUQUERQUE, NM 87110) WHERE IT W…
Owner-reported narrative. 48,630 miles reported. Look up ODI 11337752 at NHTSA ↗
Owner report 11395975 · 2021-02-12 (February 12, 2021)
THERE IS A KNOWN DEFECT IN THE CUMMINGS DIESEL ENGINE REGARDING THE INTAKE AIR GRID RISER, THAT IF NOT REPLACED WILL CAUSE COMPLETE ENGINE FAILURE. THE BOLT INSIDE THE GRID FAILS DUE TO EROSION FROM HEAT OR ELECTRICAL CURRENT EXPOSURE AND DROPS INTO THE ENGINE DESTROYING THE PISTON
Owner-reported narrative. 168,223 miles reported. Look up ODI 11395975 at NHTSA ↗
Owner report 10970330 · 2017-04-03 (April 3, 2017)
TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT SMELLED SMOKE AND PULLED THE VEHICLE OVER. ALTHOUGH THERE WERE NO WARNING INDICATORS, THE GAUGE SHOWED THAT THE TRANSMISSION TEMPERATURE WAS OVER 300 DEGREES. THE CONTACT AND HIS TWO CHILDREN EXITED THE VEHICLE. THE ENGINE BAY THEN EMITTED FIRE AND SMOKE, WHICH CAME THROUGH THE PASSENGER SIDE DASHBOARD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE FIRE DEPARTMENT STATED THAT THE TRANSMISSION WAS THE SOURCE OF THE FIRE…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10970330 at NHTSA ↗
Owner report 11101712 · 2018-06-13 (June 13, 2018)
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT NOTICED OIL LEAKING ONTO HER DRIVEWAY. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (101 NJ-37, TOMS RIVER, NJ 08753) WHERE IT WAS DIAGNOSED FOUR TIMES THAT THERE WAS A REAR MAIN SEAL LEAK OF OIL. WHILE AT THE DEALER, A HYDRAULIC JACK FELL ON THE VEHICLE AND CAUSED DAMAGE. THE VEHICLE WAS REPAIRED, BUT THE LEAK RECURRED. AFTER THE DEALER REPAIRED THE VEHICLE, THE TRANSMISSION STARTED TO MALFUNCTION. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 1…
Owner-reported narrative. 10,867 miles reported. Look up ODI 11101712 at NHTSA ↗
Owner report 11339697 · 2020-07-16 (July 16, 2020)
SUDDEN LOSS OF POWER, WAS PULLING OUT INTO TRAFFIC ON STATE HIGHWAY AND TRUCK WOULD NOT ACCELERATE PASS 20 MPH. CHECK ENGINE LIGHT CAME ON, AFTER PULLING OVER AND STOPPING AND RESTARTING, TRUCK WAS ABLE TO OPERATE NORMALLY EXCEPT FOR LOSS OF THE EXHAUST BRAKE. TOOK TO DEALER AND DEALER STATED IT WAS THE TURBO ACTUATOR AND STATED IT WAS A COMMON PROBLEM. SHOULD BE A TSB OR RECALL IN MY OPINION. TRUCK HAS 82000 MILES.
Owner-reported narrative. 82,293 miles reported. Look up ODI 11339697 at NHTSA ↗
Owner report 11366175 · 2020-10-24 (October 24, 2020)
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 35 MILES PER HOUR A VEHICLE TURN IN FRONT OF MY VEHICLE AND I DEPRESSED THE BRAKES. THE VEHICLE SHUTDOWN AND WAS ABANDONED IN THE ROADWAY DUE TO LOSS OF POWER. VEHICLES BEHIND ME CONDUCTED EVASIVE MANEUVERS NARROWLY MISSING MY VEHICLE DUE TO THE DEFECTIVE PRODUCT. I WAS ABLE TO DETERMINE THE VEHICLE WAS EQUIPPED WITH A FAULTY FUEL PUMP AND IT HAD BROKEN INTO SEVERAL PIECES INSIDE THE FUEL TANK. THIS ISSUE HAS BEEN DOCUMENTED WITH CHRYSLER; HOWEVER, THEY DO NOT SEE IT AS A SAFETY ISSUE. CLEARLY LOSS …
Owner-reported narrative. 90,000 miles reported. Look up ODI 11366175 at NHTSA ↗
Owner report 11503898 · 2023-01-26 (January 26, 2023)
ABS module and hydraulic control units replaced in 2019, after driving the truck less than 20k miles the exact same issues have returned. Truck is out of warranty now, no cruise control, ABS, or traction control. Very common issue amongst 2017-2018 Rams. Second issue happened recently when temps dropped below freezing. DEF system fault - DEF injector checked for crystallization. No crystals - truck will go into limp mode rendering it useless due to an inferior component manufacture is aware of and have addressed on new models but have not aff…
Owner-reported narrative. Look up ODI 11503898 at NHTSA ↗