2024 Polestar POLESTAR 2 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
24 owner complaints analyzed
5 distinct recall campaigns
1,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Back Over Prevention: Sensing System: Camera is the most frequently named component, appearing in 8 of 24 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 3 | 12.5% |
| Braking behavior | 3 | 12.5% |
| Electrical and battery issues | 2 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Back Over Prevention: Sensing System: Camera | 8 |
| Electrical System | 4 |
| Back Over Prevention: Warnings | 3 |
| Tires | 3 |
| Unknown Or Other | 3 |
| Tires:Pressure Monitoring And Regulating Systems | 2 |
| Visibility/Wiper | 2 |
| Back Over Prevention | 1 |
Back Over Prevention: Sensing System: Camera: 8; Electrical System: 4; Back Over Prevention: Warnings: 3; Tires: 3; Unknown Or Other: 3; Tires:Pressure Monitoring And Regulating Systems: 2; Visibility/Wiper: 2; Back Over Prevention: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 23 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 15 |
| 2026 | 6 |
2023: 1; 2024: 2; 2025: 15; 2026: 6
Pattern summary
Back Over Prevention: Sensing System: Camera leads the component reports. Transmission and shifting appears in 3 complaint narratives. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11558483 · 2023-12-05 (December 5, 2023)
In the dark, when shifting into reverse, the backup camera is unreasonably dark and driver cannot see surroundings if there is no external lighting.
Owner-reported narrative. Look up ODI 11558483 at NHTSA ↗
Owner report 11677465 · 2025-07-31 (July 31, 2025)
Intermittent issue where the rear view backup camera does not appear on screen. I receive a message of "camera temporarily unavailable." Even when shifting to another gear then back to Reverse, the camera will still not work and the same message will appear. I have the latest software update that was supposed to address this already-recalled issue (verison 3.6.4).
Owner-reported narrative. Look up ODI 11677465 at NHTSA ↗
Owner report 11635408 · 2025-01-11 (January 11, 2025)
I believe that my 2024 polestar 2 suffered a critical failure with the parking brake/weight sensor interlock. While parked in my driveway, (on incline) I parked my vehicle, opened the door (which should also engage the parking brake) and exited my vehicle. The vehicle at this time appeared to be in park. I closed my vehicle door, walked away, and approximately 4 seconds later, my vehicle rolled in reverse to the bottom of my driveway. I acknowledge that there is snow on the ground as seen by my security camera. However upon additional review, …
Owner-reported narrative. Look up ODI 11635408 at NHTSA ↗
Owner report 11647077 · 2025-03-07 (March 7, 2025)
Backup camera regularly fails to respond in time when powering on the car. Sometimes takes numerous times to enter in and out of reverse. Sometimes the rear view backup camera reverts to overhead 360 camera view without intervention, making it difficult to see in the rear. Polestar has made updates to the software via OTA updates that have tried to address this by reducing memory use during car boot up, but it’s very clear that the head units in polestar 2s up until at least my model year MY24 are severely underpowered and unable to properly sw…
Owner-reported narrative. Look up ODI 11647077 at NHTSA ↗
Owner report 11670574 · 2025-07-01 (July 1, 2025)
I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.
Owner-reported narrative. Look up ODI 11670574 at NHTSA ↗
Owner report 11759794 · 2026-08-26 (August 26, 2026)
A 2024 Polestar 2 electric vehicle was purchased used from a dealership. At the time of purchase the eCall service light was illuminated. The dealership dismissed the warning light as nothing to be concerned about. The selling dealership had access to a vehicle history report showing a prior accident and performed a pre-delivery inspection before the sale, yet failed to identify or disclose the standing water, exposed wiring, or non-functioning eCall emergency system. After purchase the vehicle was driven for approximately two weeks before bei…
Owner-reported narrative. Look up ODI 11759794 at NHTSA ↗