2021 Nissan MURANO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
0 distinct recall campaigns
23,000 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Forward Collision Avoidance: Automatic Emergency Braking is the most frequently named component, appearing in 4 of 16 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 50.0% |
| Transmission and shifting | 2 | 12.5% |
| Engine operation | 1 | 6.3% |
| Electrical and battery issues | 1 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Automatic Emergency Braking | 4 |
| Unknown Or Other | 4 |
| Electrical System | 2 |
| Forward Collision Avoidance: Adaptive Cruise Control | 2 |
| Vehicle Speed Control | 2 |
| Back Over Prevention: Warnings | 1 |
| Engine | 1 |
| Exterior Lighting | 1 |
Forward Collision Avoidance: Automatic Emergency Braking: 4; Unknown Or Other: 4; Electrical System: 2; Forward Collision Avoidance: Adaptive Cruise Control: 2; Vehicle Speed Control: 2; Back Over Prevention: Warnings: 1; Engine: 1; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 4 |
| 2026 | 3 |
2021: 2; 2022: 3; 2023: 2; 2024: 2; 2025: 4; 2026: 3
Pattern summary
Forward Collision Avoidance: Automatic Emergency Braking leads the component reports. Braking behavior appears in 8 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11430521 · 2021-08-25 (August 25, 2021)
A specific cruise control feature of the 2021 Nissan Murano, in my opinion, is dangerous to operate and may or may have already caused a serious injury/accident. I have brought this concern to the people at the Dealership in Tucson, AZ on several occasions. I have also contact the Nissan North America Consumer Affairs Office in Franklin, TN. Both of these parties have told me the cruise control system is working properly. So what is my concern? The last four cars that I have owned had cruise control systems. Two of the cars were Nissan Mura…
Owner-reported narrative. Look up ODI 11430521 at NHTSA ↗
Owner report 11495916 · 2022-12-03 (December 3, 2022)
The problem we have with the Murano is the cruise control. We live in a mountainous area and the issue we have is the cruise control will not maintain our speed when going downhill. It wasn't until we had bought the car that we learned that because the vehicle is equipped with a CV transmission that the car cannot downshift to slow the car down in a dissent. The first time we hit a downward slope heading home from the dealer the car increased in speed twenty miles over the set speed. The only waring we got was the cruise control set speed displ…
Owner-reported narrative. Look up ODI 11495916 at NHTSA ↗
Owner report 11745478 · 2026-06-21 (June 21, 2026)
While accelerating to merge into traffic and make a left turn, the vehicle briefly hesitated, which has occurred previously. After completing the turn and straightening the vehicle, I fully released the accelerator pedal, but the vehicle continued accelerating and maintaining speed without accelerator input from me. The vehicle appeared to maintain approximately 54 mph in a 45-mph zone while I was not pressing the accelerator pedal. I applied the brakes, but the vehicle did not immediately decelerate. To regain control, I shifted the transmiss…
Owner-reported narrative. Look up ODI 11745478 at NHTSA ↗
Owner report 11474283 · 2022-07-16 (July 16, 2022)
Car stalls and dashboard goes blank or backup warning lights or other warning lights randomly coming on. I don't feel safe. My car could stall and cause accidents. 2 dealership inspected and said they could not find anything wrong.
Owner-reported narrative. Look up ODI 11474283 at NHTSA ↗
Owner report 11725847 · 2026-03-20 (March 20, 2026)
I am reporting a safety concern involving a 2021 Nissan Murano Platinum with approximately 45,000 miles. The vehicle experienced water intrusion into the cabin due to a failure in the panoramic sunroof drainage system. A Nissan dealership diagnosed that water was leaking from the sunroof channels and that the drain hoses were contaminated and not functioning properly. As a result, water entered the interior of the vehicle, soaking the A-pillars and floorboards. There was also a musty odor, indicating that moisture remained trapped inside the …
Owner-reported narrative. Look up ODI 11725847 at NHTSA ↗