2002 Mercury VILLAGER problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
18 owner complaints analyzed
0 distinct recall campaigns
66,500 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 2 of 18 complaints (11.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 4 | 22.2% |
| Braking behavior | 3 | 16.7% |
| Transmission and shifting | 1 | 5.6% |
| Engine operation | 1 | 5.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 2 |
| Electrical System | 2 |
| Suspension | 2 |
| Tires | 2 |
| Engine | 1 |
| Engine And Engine Cooling:Engine | 1 |
| Equipment | 1 |
| Service Brakes, Hydraulic | 1 |
Air Bags: 2; Electrical System: 2; Suspension: 2; Tires: 2; Engine: 1; Engine And Engine Cooling:Engine: 1; Equipment: 1; Service Brakes, Hydraulic: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 5; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (5). 8 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 3 |
| 2003 | 3 |
| 2004 | 1 |
| 2005 | 1 |
| 2006 | 6 |
| 2007 | 1 |
| 2008 | 1 |
| 2014 | 1 |
| 2015 | 1 |
2002: 3; 2003: 3; 2004: 1; 2005: 1; 2006: 6; 2007: 1; 2008: 1; 2014: 1; 2015: 1
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 4 complaint narratives. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10000294 · 2002-12-19 (December 19, 2002)
2002 MERCURY VILLAGER HAS VIBRATION IN STEERING WHEEL AT SPEEDS ABOVE 10MPH. DEALER HAS TRIED 3 TIMES TO FIX AND EVEN REPLACED 2 OF THE 4 TIRES. STILL THE VIBRATION. REPAIR SHOP OTHER THAN THE DEALER SUGGESTED SWITCHING BRANDS OF TIRES BECAUSE AFTER THEY ALIGNED THE FRONT END THEY ROTATED THE TIRES TO TRY TO ISOLATE THE VIBRATION PROBLEM ONLY TO FIND THAT THE ROTATION NULLIFIED THE ALIGNMENT. HARD FOR ME TO BELIEVE THAT WITH ALL THE VILLAGERS MANUFACTURED I'M THE ONLY ONE WITH THIS PROBLEM.
Owner-reported narrative. Look up ODI 10000294 at NHTSA ↗
Owner report 10087693 · 2004-08-11 (August 11, 2004)
WHILE DRIVING 55 TO 60 MPH STEERING WHEEL FEELS LOOSE, AND MAKES A LOUD NOISE. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, BU TPROBLEM RECURRED. *AK
Owner-reported narrative. Look up ODI 10087693 at NHTSA ↗
Owner report 10048681 · 2003-11-25 (November 25, 2003)
THE CONSUMER TOOK THE VEHICLE IN FOR THE 15000 MILE CHECK UP AND BECAUSE THE BRAKE LIGHT WAS ON. WHILE DRIVING THE CONSUMER PRESSED THE BRAKE PEDAL AND THE PEDAL WENT TO THE FLOOR. THE DEALER REPLACED PARTS BUT THE CONSUMER DOES NOT KNOW WHICH PARTS WERE REPLACED. PLEASE DESCRIBE FURTHER. *NLM
Owner-reported narrative. Look up ODI 10048681 at NHTSA ↗
Owner report 10119829 · 2005-06-20 (June 20, 2005)
CONTACTS WIFE HIT A CAR AT ABOUT 45 MPH, THERE WERE NO AIRBAGS DEPLOYED, AND VERY LITTLE BRAKING BEFORE IMPACT. VEHICLE WAS HIT IN THE FRONT AND THE OCCUPANT WAS WEARING A SEAT BELT. THERE WERE PICTURES TAKEN, POLICE REPORT MADE, AND THERE WILL BE REPAIR INVOICES. *AK *SB *NM
Owner-reported narrative. 37,000 miles reported. Look up ODI 10119829 at NHTSA ↗
Owner report 10210247 · 2007-11-28 (November 28, 2007)
MOTOR MOUNT MUST BE REPLACED DO TO FAILURE. ANY ACCELERATION OR SHIFTING CAUSES THE ENGINE TO SHAKE. THIS SHAKING CAUSES A STRONG VIBRATION THROUGHOUT THE VAN. I WAS QUOTED $200 TO REPLACE THE MOUNT. *TR
Owner-reported narrative. Look up ODI 10210247 at NHTSA ↗
Owner report 10637028 · 2014-09-17 (September 17, 2014)
TL* THE CONTACT OWNS A 2002 MERCURY VILLAGER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH MAKING A TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Owner-reported narrative. 78,000 miles reported. Look up ODI 10637028 at NHTSA ↗