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U.S. public vehicle records

2010 Mercury MILAN HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

59 owner complaints analyzed

0 distinct recall campaigns

76,680 mi median reported failure mileage

Scope: 2010 model year. Data snapshot: . 50 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 16 of 59 complaints (27.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior1728.8%
Braking behavior1118.6%
Electrical and battery issues35.1%
Transmission and shifting11.7%
Engine operation11.7%
Fuel system concerns11.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
16
Air Bags
9
Electrical System
8
Power Train
8
Engine
6
Fuel/Propulsion System
6
Exterior Lighting
5
Service Brakes
4
Component breakdown data
CategoryCount
Steering16
Air Bags9
Electrical System8
Power Train8
Engine6
Fuel/Propulsion System6
Exterior Lighting5
Service Brakes4

Steering: 16; Air Bags: 9; Electrical System: 8; Power Train: 8; Engine: 6; Fuel/Propulsion System: 6; Exterior Lighting: 5; Service Brakes: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
11
50,000 to 74,999
12
75,000 to 99,999
14
100,000 to 149,999
7
150,000 and above
5
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,99911
50,000 to 74,99912
75,000 to 99,99914
100,000 to 149,9997
150,000 and above5

Under 25,000: 1; 25,000 to 49,999: 11; 50,000 to 74,999: 12; 75,000 to 99,999: 14; 100,000 to 149,999: 7; 150,000 and above: 5

75,000 to 99,999 miles has the most reports with usable mileage (14). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
11
2015
10
2016
5
2017
15
2018
8
2019
4
2020
1
2021
2
2022
1
2023
1
2025
1
Complaints over time data
CategoryCount
201411
201510
20165
201715
20188
20194
20201
20212
20221
20231
20251

2014: 11; 2015: 10; 2016: 5; 2017: 15; 2018: 8; 2019: 4; 2020: 1; 2021: 2; 2022: 1; 2023: 1; 2025: 1

Pattern summary

Steering leads the component reports. Steering behavior appears in 17 complaint narratives. Braking behavior appears in 11 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10598088 · 2014-06-13 (June 13, 2014)

WHILE DRIVING ON FREEWAY, WARNING LIGHT CAME ON TO HAVE POWER STEERING SERVICED. NO PROBLEM STEERING THE CAR AT THAT TIME, BUT AFTER STOPPING AND TURNING OFF ENGINE, THE POWER ASSIST HAD BEEN DISABLED AND I COULD NOT STEER THE CAR. MANAGED TO GET IT TO A DEALER IN SENACA FALLS, NY, WHO RESET THE SYSTEM, BUT COULD NOT FIND CAUSE AND HE REFUSED TO CHARGE ME FOR THE WORK, AS I WAS TRAVELING ACROSS STATE AND HE DID NOT WANT LIABILITY IF SOMETHING HAPPENED. I AM CONCERNED ABOUT DEFECT IN STEERING AND THE RISK THAT THIS COULD HAPPEN TO ME WHILE DR…

Owner-reported narrative. 35,000 miles reported. Look up ODI 10598088 at NHTSA ↗

Owner report 10629920 · 2014-09-01 (September 1, 2014)

WHEN DRIVING ON THE EXPRESSWAY, THE STEERING WAS JERKY AND STICKING. I GOT AN ERROR MESSAGE SAYING "SERVICE POWER STEERING" AND "SERVICE ADVANCETRAC". TODAY, WHEN I WENT TO START THE CAR, I HAVE THE MESSAGE SAYS "SERVICE POWER STEERING NOW" AND THE WHEEL WILL NOT TURN. *TR

Owner-reported narrative. 51,000 miles reported. Look up ODI 10629920 at NHTSA ↗

Owner report 10648307 · 2014-10-17 (October 17, 2014)

I HAVE A 2010 MERCURY MILAN. THIS HAS BEEN AN INTERMITTENT PROBLEM: SOMETIMES THE CAR FEELS LIKE IT DOES A HARD GEAR SHIFT--THE WRENCH LIGHT COMES ON AND THE CAR LOSES POWER. I STILL HAVE POWER STEERING AND POWER BRAKES BUT PRESSING ON THE GAS DOES NOTHING. IF I TURN OFF THE ENGINE AND RESTART, IT IS FINE--SOMETIMES FOR A FEW MINUTES AND SOMETIMES FOR A FEW MONTHS. *TR

Owner-reported narrative. 74,000 miles reported. Look up ODI 10648307 at NHTSA ↗

Owner report 10668810 · 2014-12-29 (December 29, 2014)

WAS ALERTED THAT MY LEFT REAR PASSENGER TAIL LIGHT ON MY 2010 MERCURY MILAN HYBRID WAS ABNORMALLY BRIGHT AND THAT BRAKE LIGHT DID NOT CHANGE ILLUMINATION LEVEL. TOOK CAR TO DEALERSHIP AND WAS INFORMED THAT ENTIRE ASSEMBLY WAS FAULTY AND WOULD NEED TO BE REPLACED FOR $600. I HAVE AN EXTENDED WARRANTY, PREMIUMCARE ECP, AND WAS TOLD THAT THIS WAS NOT A WARRANTY ELIGIBLE ITEM AND IS INSTEAD CONSIDERED CONSUMABLE BECAUSE THERE ARE LEDS INVOLVED. THERE ARE NO BULBS BURNED OUT, THEY ARE HIGHLY ILLUMINATED ALL THE TIME DUE TO A MANUFACTURING DEFECT.…

Owner-reported narrative. 97,000 miles reported. Look up ODI 10668810 at NHTSA ↗

Owner report 10616704 · 2014-07-28 (July 28, 2014)

THE CAR WOULD INEXPLICABLY STOP DURING DRIVING AND DISPLAY THE RED TRIANGLE WITH THE MESSAGE STOP SAFELY INTERMITTENTLY SOON AFTER THE TIME IT WAS BOUGHT. BUT UPON TURNING IT OFF IT WOULD RESTART. THE DEALERSHIPS DID NOT FIND ANYTHING TO FIX. THE RED TRIANGLE DISPLAY AND SUDDEN LOSS OF POWER WHILE DRIVING DEFECT STEADILY WORSENED AND BECAME SO FREQUENT THAT IT INTERFERED WITH DRIVING. BUT EACH TIME THE CAR WOULD RESTART AND DRIVE. IT WAS AGAIN REPORTED TO YOUR DEALERSHIP WHEN IT WAS BROUGHT IN FOR SERVICE AT ABOUT 48,000 MILES. AGAIN I WAS TOLD…

Owner-reported narrative. 55,000 miles reported. Look up ODI 10616704 at NHTSA ↗

Owner report 10671921 · 2015-01-12 (January 12, 2015)

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT STATED THAT THE PLASTIC ENGINE COVER RUBBED A HOLE THROUGH THE HIGH VOLTAGE WIRING. THE VEHICLE WAS TAKEN TO A DEALER FOR AN UNRELATED ISSUE. THE TECHNICIAN MADE THE CONTACT AWARE OF THE EXPOSED HIGH VOLTAGE WIRING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 63,000 miles reported. Look up ODI 10671921 at NHTSA ↗

Owner report 10924213 · 2016-11-04 (November 4, 2016)

YELLOW WRENCH LIGHT CURED!!! FORD REPAIRED VEHICLE FOR FREE, AS MERCURY MILAN HYBRID IS COVERED FOR 100,000 MILES AND 8 YEARS UNDER WARRANTY. THEY REPLACED A PUMP FOR ANTIFREEZE FOR THE HYBRID TRANSMISSION AND THAT CURED THE PROBLEM OF THE YELLOW WRENCH AND THE THROTTLE BODY FAILURE CODE. ALL IS WELL!

Owner-reported narrative. 84,000 miles reported. Look up ODI 10924213 at NHTSA ↗

Owner report 11121624 · 2018-08-22 (August 22, 2018)

TAKATA INFLATORS, FUEL TANK MAY CRACK DRIVERS SIDE FLOOR MAY CAUGHT UNDER GAS PEDAL POWER ASSISTED STEERING. RECALL NOTICE # 16S26 NHTS A RECALL 16V-384

Owner-reported narrative. Look up ODI 11121624 at NHTSA ↗