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U.S. public vehicle records

2015 Mercedes Benz SPRINTER 3500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

16 owner complaints analyzed

3 distinct recall campaigns

12,500 mi median reported failure mileage

Scope: 2015 model year. Data snapshot: . 14 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Vehicle Speed Control is the most frequently named component, appearing in 5 of 16 complaints (31.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior743.8%
Transmission and shifting16.3%
Engine operation16.3%
Electrical and battery issues16.3%
Steering behavior16.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Vehicle Speed Control
5
Service Brakes
4
Electronic Stability Control (Esc)
3
Air Bags
2
Power Train
2
Seat Belts
2
Wheels
2
Electrical System
1
Component breakdown data
CategoryCount
Vehicle Speed Control5
Service Brakes4
Electronic Stability Control (Esc)3
Air Bags2
Power Train2
Seat Belts2
Wheels2
Electrical System1

Vehicle Speed Control: 5; Service Brakes: 4; Electronic Stability Control (Esc): 3; Air Bags: 2; Power Train: 2; Seat Belts: 2; Wheels: 2; Electrical System: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
10
25,000 to 49,999
3
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00010
25,000 to 49,9993
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 10; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (10). 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
4
2016
1
2017
2
2019
1
2020
4
2021
4
Complaints over time data
CategoryCount
20154
20161
20172
20191
20204
20214

2015: 4; 2016: 1; 2017: 2; 2019: 1; 2020: 4; 2021: 4

Pattern summary

Vehicle Speed Control leads the component reports. Braking behavior appears in 7 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10716903 · 2015-06-01 (June 1, 2015)

2015 MERCEDES SOLERA SPRINTER RV. CONSUMER WRITES IN REGARDS TO RV BRAKE PROBLEMS. *SMD THE CONSUMER STATED DURING A TEST DRIVE AT LO SPEEDS IN THE CITY, HE FOUND THE RV HAD A SOFT BRAKE PEDAL. IT WASN'T UNTIL AFTER HE PURCHASED THE RV THE SPONGY BRAKES WERE VERY NOTICEABLE WHEN TRYING TO STOP FROM HIGHWAY SPEEDS. *JB

Owner-reported narrative. Look up ODI 10716903 at NHTSA ↗

Owner report 11341151 · 2020-07-23 (July 23, 2020)

I WAS DRIVING AT 65 MILES AN HOUR ON INTERSTATE AND THE VEHICLE DECELERATED AND THEN ACCELERATED AND CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS NOT ON AT THE TIME. I TRIED TO BRAKE BUT THE VEHICLE CONTINUED TO TRY TO ACCELERATE AS I DEPRESSED THE BRAKE PETAL. THE ONLY WAY TO STOP THIS WAS TO PHYSICALLY PUT THE VEHICLE IN NEUTRAL. AFTER SITTING FOR A PERIOD OF TIME MULTIPLE ALARMS WERE DISPLAYED. I WAS ABLE TO DRIVE AGAIN ONCE THE VEHICLE WAS IN ALARM MODE AND THE ANTI LOCK BRAKING SYSTEM HAD DISABLED ITSELF. I AM AN EXPERIENCE DRIVER. I A…

Owner-reported narrative. 24,500 miles reported. Look up ODI 11341151 at NHTSA ↗

Owner report 11426973 · 2021-07-29 (July 29, 2021)

The contact owns a 2015 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 35 mph, the transmission inadvertently downshifted into third gear and the vehicle stalled with an unknown warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the rear wheel speed sensors were faulty and needed to be replaced. The vehicle was repaired, and the failure was remedied. The contact later received notification of NHTSA campaign number 21V042000 (Electronic Stability Contro…

Owner-reported narrative. 52,000 miles reported. Look up ODI 11426973 at NHTSA ↗

Owner report 10888804 · 2016-07-26 (July 26, 2016)

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 3500. WHILE ROTATING THE SEATS, THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,657.

Owner-reported narrative. 11,657 miles reported. Look up ODI 10888804 at NHTSA ↗

Owner report 11021326 · 2017-09-04 (September 4, 2017)

PURCHASED VEHICLE WITH STEERING WHEEL CONTROLS FOR RADIO VOLUME AND HANDLESS TELEPHONE ANSWERING AS I PREFER TO TO KEEP BOTH HANDS ON THE WHEEL WITH A LARGER, HEAVIER VEHICLE. RECALL REMOVED FUNCTION OF SAID CONTROL AND WAS TOLD IT WILL NOT BE FIXED. VERIFIED BY PHONE CALL TO WINNEBAGO. INQUIRED AT FACTORY AND WAS TOLD THAT I HAD TO MAKE AN APPOINTMENT TO SPEAK TO A TECHNICIAN, OR CALL. TO ANSWER THE PHONE, I NOW HAVE TO TAKE MY EYES OFF THE ROAD, FIND THE SMALL SQUARE ON THE TOUCH SCREEN TO ANSWER AND DISCONNECT . I ALSO HAVE TO CONTINUALLY A…

Owner-reported narrative. 29,000 miles reported. Look up ODI 11021326 at NHTSA ↗