Mercedes Benz ML500 problems and owner complaints

WARRANTY ISSUES AND/OR MANUFACTURING DEFECTS THAT SHOULD BE COVERED BY WARRANTY. *PH AT THE FIRST 10,000 MILES, THE CONSUMER NOTICED BRAKE TRAVEL WAS TOO LONG AND WAS ADVISED BY AN SERVICE ADVISOR THAT THIS WAS NORMAL. HOWEVER AT LESS THAN 3,000 MILES, THE BRAKES WERE STILL NOT ADEQUATE AND THERE WAS A SQUEAKING NOISE FROM THE REAR BRAKES WHEN BRAKING. THIS TIME, THE CONSUMER WAS ADVISED THAT THE REAR BRAKE PADS WERE GONE AND THE ROTORS WERE SCORED DUE TO TOO MUCH CITY DRIVING AND THE SERVICE ADVISOR WOULD NOT HONOR REPAIRS UNDER WARRAN…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10057273 at NHTSA ↗

WARRANTY ISSUES AND/OR MANUFACTURING DEFECTS THAT SHOULD BE COVERED BY WARRANTY. ON OCTOBER. 21, 2003 TOOK MY ML500 YEAR 2002 TO DEALER FOR SQUEALING AND SCRAPING BRAKES. SERVICE DEPARTMENT COULD NOT DIAGNOSE THE PROBLEM THE SQUEALING AND SCRAPING AND TOLD ME THAT BRAKE DISC AND PADS LOOKS FINE. HOWEVER THEY ADVISED ME TO BUY NEWER VERSION OF BRAKE PADS, WHICH WOULD NOT SQUEAL. I REFUSED TO BUY BRAKE PADS, AS THEY SHOULD BE COVERED UNDER WARRANTY. I WAS NOT SATISFIED, THEREFORE TOOK THE VEHICLE AGAIN NEXT DAY (OCTOBER 22,2003) AND TALKED TO T…

Owner-reported narrative. 22,014 miles reported. Look up ODI 10096242 at NHTSA ↗

THE GEARS JAMMED WHEN THE CONSUMER ATTEMPTED TO PUT THE VEHICLE IN REVERSE. THE VEHICLE WOULD REV TO ABOUT 2000 RPM'S OR MOR BUT THE VEHICLE STILL WOULDN'T MOVE. AFTER SEVERAL ATTEMPT THE VEHICLE WOULD EVENTUALLY MOVE. THE DOORS WERE DIFFICULT TO CLOSE. THE VEHICLE CONSUMED ALOT OF FUEL. THE FUEL GAUGE DIDNT WORK PROPERLY. STEERING WHEEL DIDN'T DISENGAGE FROM THE IGNITION AND EXCESSIVE REFLECTION FROM GLARE SHIELD ONTO THE WINDSHIELD. *PH *NLM

Owner-reported narrative. 9,000 miles reported. Look up ODI 10024830 at NHTSA ↗

THIS CAR WAS PURCHASED IN SACRAMENTO CA IN AUG OF 06, AT THIS TIME WE ALSO PURCHASED AN EXTENDED 2 YEAR WARRANTY WHICH WE UNDERSTOOD TO BE EXPIRING IN AUG OF 08. THE CAR WORKED FINE WITH NO ISSUES UNTIL SEPT OF 07. I STARTED THE CAR AT 4 AM TO HEAD TO WORK AND IT MAKE A REALLY LOUD NOISE, IT GOT WORSE WHEN I TURNED THE STEERING WHEEL. I CONTACTED THE MB DEALER AND WAS TOLD TO BRING THE CAR INTO THE DEALERSHIP. I EXPRESSED CONCERN ABOUT NOT WANTING TO DRIVE THE CAR MAKING THAT SOUND, HE ASSURED ME THAT IT WAS FINE. I BROUGHT THE CAR INTO THE DEA…

Owner-reported narrative. Look up ODI 10249894 at NHTSA ↗

I OWN A 2002 MERCEDES BENZ ML500. A WEEK AGO I EXPERIENCED SUDDEN ACCELERATION WHILE DRIVING ON AN INTERSTATE. AS I WAS ACCELERATING THE CAR SUDDENLY ACCELERATED (THE GAS PEDAL WENT TO THE FLOOR) AND I WAS UNABLE TO STOP THE CAR DESPITE FULLY DEPRESSING THE BREAK PEDAL. THE CAR REACHED 80+ MPH AND I WAS FORCED TO DRIVE OFF OF THE ROAD TO AVOID AN ACCIDENT (I WAS ABLE TO SLOW IT TO ABOUT 50 MPH BY FULLY DEPRESSING THE BREAK PEDAL). I WAS FINALLY ABLE TO STOP THE CAR BY SHIFTING INTO NEUTRAL (IT HAS AN AUTOMATIC TRANSMISSION; WHEN I SHIFTED T…

Owner-reported narrative. Look up ODI 10150037 at NHTSA ↗

THE VEHICLE WAS PARKED AT A PARKING LOT FOR APPROXIMATELY 2 HRS. I ATTEMPTED TO START THE ENGINE. IT STARTED THEN ABRUPTLY STOPPED. THIS HAPPENED 3 TIMES. UPON THE 4TH ATTEMPT THE ENGINE WOULD NOT START AT ALL. I LOOKED AT THE DASH LIGHTS THE COMPUTER WAS SHOWING ERROR START. I PROCEEDED TO JIGGLE THE KEY AND EVEN USED THE SECOND MASTER KEY. THE CAR WOULD NOT START AT ALL. I TALKED WITH MB ROADSIDE SERVICE THEY SUGGESTED CLEANING THE KEY, JIGGLING THE RING AROUND THE IGNITION KEY AREA. NOTHING WORKED. AFTER 2 HOURS OF ATTEMPTS, I HAD THE…

Owner-reported narrative. 51 miles reported. Look up ODI 10188707 at NHTSA ↗

DURING REGULAR VEHICLE USE THE FRONT RIGHT HEADLIGHT STOPPED WORKING. UPON INSPECTION IT WAS FOUND THAT THE HEADLIGHT HOLDER HAD MELTED UNDER EXTREME TEMPERATURES DUE TO A MANUFACTURERS DEFECT IN THE WIRING HARNESS. *TR

Owner-reported narrative. 60,000 miles reported. Look up ODI 10376372 at NHTSA ↗

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML500. WHILE DRIVING 65 MPH WITH THE DRIVERS SIDE HEATED SEAT ACTIVATED, THE CONTACT NOTICED THAT THE SEAT WAS MELTING. THE DEALER REUPHOLSTERED THE SEAT AND THE VEHICLE WAS RELEASED TO THE OWNER. THE CONTACT WAS DRIVING 3 MPH WHEN THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER REPLACED THE BRAKE WIRING HARNESS TO CORRECT THE FAILURE. IN ADDITION, THE CONTACT ALSO ADVISED THE DEALER THAT THE POWER DOOR LOCKS COULD ONLY BE USED MANUALLY. THE DEALER CONFIRMED THAT THE POWER DOOR …

Owner-reported narrative. 40,000 miles reported. Look up ODI 10330995 at NHTSA ↗

LOSS OF POWER STEERING DRIVING ON THE FREEWAY DUE TO SUDDEN BREAK OF IDLER ARM PULLEY AND SUBSEQUENT SHREDDING OF BELT. PROBLEM IS THE PULLEY IS MADE OF PLASTIC AND CRACKED IN TWO, LEAVING 1/2 THE PULLEY AND SHREDDING THE BELT. THIS OCCURRED AT DRIVING SPEED OF 50 MPH AND MILEAGE AROUND 169,650 ON 2003 ML500. THIS WAS VERY DANGEROUS. I WAS ABLE TO PULL OFF THE FREEWAY AS I WAS DRIVING IN THE LANE NEAREST FREEWAY EXITS. ALMOST IMPOSSIBLE BUT ABLE TO STEER INTO A PARKING LOT. LUCKY IT WAS 'RUSH' HOUR AND TRAFFIC WAS SLOW ON SURFACE STREETS. INCRE…

Owner-reported narrative. 169,650 miles reported. Look up ODI 10960216 at NHTSA ↗

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ ML500. THE CONTACT STATED THAT WHILE ATTEMPTING TO COME TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DAS CONTROL BOX MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

Owner-reported narrative. 115,000 miles reported. Look up ODI 10653430 at NHTSA ↗