2017 Mercedes-Benz METRIS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
29 owner complaints analyzed
14 distinct recall campaigns
25,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 7 complaints include usable failure mileage.
Most common problems
Tires is the most frequently named component, appearing in 13 of 29 complaints (44.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 4 | 13.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Tires | 13 |
| Steering | 5 |
| Wheels | 5 |
| Unknown Or Other | 4 |
| Back Over Prevention | 3 |
| Electrical System | 2 |
| Engine | 2 |
| Forward Collision Avoidance: Warnings | 1 |
Tires: 13; Steering: 5; Wheels: 5; Unknown Or Other: 4; Back Over Prevention: 3; Electrical System: 2; Engine: 2; Forward Collision Avoidance: Warnings: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 22 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 3 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 4 |
| 2023 | 9 |
| 2024 | 7 |
| 2025 | 2 |
| 2026 | 1 |
2018: 3; 2020: 1; 2021: 2; 2022: 4; 2023: 9; 2024: 7; 2025: 2; 2026: 1
Pattern summary
Tires leads the component reports. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11431169 · 2021-08-31 (August 31, 2021)
I was driving in a very remote location in central Utah on a paved Utah state highway and I crossed a cattle guard at about 45 mph. Immediately after crossing the cattle guard, the power steering malfunctioned, an alarm sounded and this message in bright orange appeared on the instrument panel display “Power Steering Malfunction. See Owners Manual". I immediately pulled over and stopped the vehicle. Luckily, I had cell service, so I called my Mercedes-Benz dealership and talked to someone in the service department and I also called my mechanic…
Owner-reported narrative. Look up ODI 11431169 at NHTSA ↗
Owner report 11512770 · 2023-03-20 (March 20, 2023)
The contact owns a 2017 Mercedes-Benz Metris. The contact stated while starting the vehicle, the power steering malfunction warning illuminated. Additionally, the contact heard a clicking sound coming from the steering wheel. The dealer was contacted, and the dealer stated that the electric power steering rack needed to be replaced. The vehicle had to be repaired due safety issue. The manufacturer was not contacted. The failure was mileage was 42,277. The consumer stated repairs were made at the owners expense in the amount of $1329.54.
Owner-reported narrative. 42,277 miles reported. Look up ODI 11512770 at NHTSA ↗