2015 Mercedes-Benz GLK350 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
114 owner complaints analyzed
4 distinct recall campaigns
33,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 26 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 84 of 114 complaints (73.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 7 | 6.1% |
| Transmission and shifting | 5 | 4.4% |
| Fuel system concerns | 4 | 3.5% |
| Braking behavior | 3 | 2.6% |
| Engine operation | 2 | 1.8% |
| Electrical and battery issues | 1 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 84 |
| Electrical System | 7 |
| Fuel/Propulsion System | 5 |
| Power Train | 5 |
| Steering | 5 |
| Vehicle Speed Control | 5 |
| Electronic Stability Control (Esc) | 4 |
| Engine | 3 |
Air Bags: 84; Electrical System: 7; Fuel/Propulsion System: 5; Power Train: 5; Steering: 5; Vehicle Speed Control: 5; Electronic Stability Control (Esc): 4; Engine: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 7 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 10; 25,000 to 49,999: 7; 50,000 to 74,999: 5; 75,000 to 99,999: 3; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (10). 88 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 5 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 61 |
| 2020 | 22 |
| 2021 | 7 |
| 2022 | 4 |
| 2023 | 3 |
| 2024 | 4 |
| 2026 | 2 |
2015: 5; 2016: 1; 2017: 2; 2018: 3; 2019: 61; 2020: 22; 2021: 7; 2022: 4; 2023: 3; 2024: 4; 2026: 2
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 7 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Fuel system concerns appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10966988 · 2018-01-29 (January 29, 2018)
2015 GLK MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO DEFECTIVE SIDE CURTAIN AIRBAG. *LD THE CONSUMER STATED AS A RESULT FROM THE ACCIDENT, HAS SUFFERED FROM HEARING LOSS AND CHRONIC TINNITUS. THE CONSUMER BELIEVED THAT THE VOLUME OF THE EXPLOSION CAUSED BY THE DEPLOYMENT OF THE AIRBAG EXCEEDED INDUSTRY SAFETY STANDARDS. THE STEERING WHEEL AIRBAG DID NOT DEPLOY. *JS
Owner-reported narrative. Look up ODI 10966988 at NHTSA ↗
Owner report 11002664 · 2017-07-01 (July 1, 2017)
MY MB GLK 35 CRASHED AT A HIGH SPEED AROUND 80 MPH,IT BURNT TO GROUND . I WOULD HAVE BEEN BURNT ALIVE WITHOUT PEOPLE USING A BIG ROCK TO BREAK THE WINDOW AND PULLING ME OUT . DUE TO THE STEERING AND ENGINE MALFUNCTION , MY CAR CRASHED AND I COULDN'T OPEN THE DOOR NOR WINDOWS . THIS IS HORRIBLE EXPERIENCE , MERCEDES BENZ NEEDS TO INVESTIGATE THIS ACCIDENT AND I DON'T WANT MORE VICTIMS LIKE THIS .
Owner-reported narrative. 90 miles reported. Look up ODI 11002664 at NHTSA ↗
Owner report 11350484 · 2020-08-20 (August 20, 2020)
THE KEY IS NOT RECOGNIZED IN THE ELECTRONIC IGNITION SWITCH, THE VEHICLE CANNOT BE STARTED AND/OR THE AUTOMATIC TRANSMISSION MAY GO INTO PARK AT SPEEDS BELOW 6 KM/H.
Owner-reported narrative. 73,000 miles reported. Look up ODI 11350484 at NHTSA ↗
Owner report 11465715 · 2022-05-23 (May 23, 2022)
The contact owns a 2015 Mercedes-Benz GLK350. The contact stated that while attempting to reverse, the gear shifter was in reverse position however, the vehicle failed to respond. The contact then shifted into drive but the vehicle failed to respond. There were no warning lights illuminated. The tow truck driver was contacted and shifted the vehicle into neutral and the vehicle was towed to the dealer where it was diagnosed that no issues were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mil…
Owner-reported narrative. 60,900 miles reported. Look up ODI 11465715 at NHTSA ↗
Owner report 10678793 · 2015-01-25 (January 25, 2015)
MESSAGE DASHBOARD INDICATOR (MDI) READ "INOPERATIVE. SEE OPERATOR'S MANUAL" WITH OTHER MALFUNCTION LIGHTS INCLUDING CHECK ENGINE LIGHT (CEL). TURNED CAR OFF AN ON AND ONLY THE CEL REMAINED. ALSO, THERE WAS A RECURRING TICKING NOISE THAT PRECEDED AFOREMENTIONED ISSUES THAT I ALSO REPORTED. DEALERSHIP REPAIRED LOOSE PIN IN ENGINE ECU (P045100) FOR THE CEL AND REPLACED A HIGH PRESSURE FUEL PUMP FOR THE TICKING NOISE. TICKING NOISE CONTINUED AND VEHICLE RETURNED TO DEALERSHIP WHERE THEY DETERMINED THE TICKING NOISE WAS RELATED TO THE DASH/RADIO/AC …
Owner-reported narrative. 2,700 miles reported. Look up ODI 10678793 at NHTSA ↗
Owner report 11292360 · 2019-12-31 (December 31, 2019)
SMALL QUANTITY OF SPILLED LIQUID CAUSES SHUTDOWN OF ENGINE AND FUEL ECM. OVER $2200 TO REPAIR (REPLACING FUEL PUMP! AND ECM!), BUT THE REAL ISSUE IS THE IMMEDIATE DISABLING OF THE VEHICLE IN TRAFFIC CAN EASILY CAUSE AN ACCIDENT. THIS COULD BE PREVENTED BY A LITTLE COVER OR EPOXY OR CAULK. THIS MODULE WAS KILLED BY A SPILL IN THE CARGO AREA WHICH CAN BE CAUSED BY A KID SPILLING A DRINK IN THE BACK SEAT ALSO. THIS IS VERY DANGEROUS AS THIS INCIDENT WAS A NEAR MISS WITH MANY VEHICLES AS IT OCCURRED ON A 6 LANE HIGHWAY. THE VEHICLE IS A SPORT UTI…
Owner-reported narrative. 42,665 miles reported. Look up ODI 11292360 at NHTSA ↗
Owner report 11002718 · 2017-07-02 (July 2, 2017)
ON JUNE 16,2017, WHILE I WAS DRIVING ON FREEWAY, I TRIED TO SLOWED DOWN BUT IT TURNED OUT TO ACCELERATE SUDDENLY AT AROUND 85MPH, THE STEERING SYSTEM WAS MESSED UP AND I LOST CONTROL OF MY CAR , THE MORE I TRY TO BRAKE THE FASTER THE CAR CRASHED , SO IT CRASHED TO THE RIGHT SIDE AND ROLLED OVER DOWN TO THE DITCH , I CALLED 911 AND UNFORTUNATELY THERE WAS NO SIGNAL, I COULD NOT OPEN THE DOOR NOR WINDOW. THE SMOKE CAME OUT FROM INSIDE AND THE CAR CAUGHT ON FIRE , I COULD HAVE BEEN BURNT TO DEATH ALIVE WITHOUT PEOPLE PASSING BY , THEY USED A…
Owner-reported narrative. 90 miles reported. Look up ODI 11002718 at NHTSA ↗
Owner report 11217593 · 2019-06-03 (June 3, 2019)
FAULTY PARKING BRAKE ASSEMBLY. WHEN PULLING THE PARKING BRAKE RELEASE THE FOOT PEDAL DOES NOT DISENGAGE. DRIVER MUST PULL THE PARKING BRAKE RELEASE AND USE THEIR FOOT TO MANUALLY PRY THE PARKING BRAKE PEDAL BACK INTO THE 'RELEASED' POSITION. VEHICLE HAS HAD ISSUE SINCE 39,000 MILES.
Owner-reported narrative. 39,000 miles reported. Look up ODI 11217593 at NHTSA ↗
Owner report 11433907 · 2021-09-21 (September 21, 2021)
My car goes abruptly into park while driving or reversing at 5 mph or less. This is a big safety concern if it ever suddenly stalls in a highway, I may get into a life threatening accident. There are no warning or sensor lights that light up when this happens. I have taken it to the Mercedes Benz dealer who said it was a shift module error which I paid to fix and not even two weeks later the same problem persisted.
Owner-reported narrative. Look up ODI 11433907 at NHTSA ↗
Owner report 11441695 · 2021-11-26 (November 26, 2021)
The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 2020100005 (replace Takata passenger-side module Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair? The manufacturer was notified of the issue but did not provide any assistance. The vehicle was in an act of nature accident with a deer. The severe frontal impact damage…
Owner-reported narrative. Look up ODI 11441695 at NHTSA ↗