Mercedes-Benz GLE350 steering problems
14 complaint narratives mention steering terms.
Key facts
112 owner complaints analyzed
13 distinct recall campaigns
30,000 mi median reported failure mileage
Scope: 2016 to 2017 model years. Data snapshot: . 50 complaints include usable failure mileage.
Steering behavior evidence
14 of 112 complaints match this topic (12.5%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11003247 · 2017-07-06 (July 6, 2017)
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF SUGAR LAND 15625 SOUTHWEST FWY, SUGAR LAND, TX, 7748) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE …
Owner-reported narrative. Look up ODI 11003247 at NHTSA ↗
Owner report 11003685 · 2017-07-07 (July 7, 2017)
I RECEIVED A RECALL LETTER FROM MERCEDES BENZ REGARDING THE SAFETY OF MY VEHICLES POWER STEERING WHICH COULD GO OUT AT ANY TIME, CHANGING FROM AUTOMATIC TO MANUAL CONTROL. THE LETTER STATED "THE POWER STEERING ASSIST MAY DEACTIVATE, INCREASING THE RISK OF A CRASH." I CALLED MERCEDES BENZ USA AND WAS TOLD THEY COULD NOT GUARANTEE 100 % THAT THE CAR WAS SAFE TO DRIVE. THEY STATED THEY HAVE NO PARTS TO FIX PROBLEM AND WOULD SEND ANOTHER LETTER AS PARTS BECOME AVAILABLE. I EXPLAINED I DO MOUNTAIN DRIVING WEEKLY WHICH INCLUDES CHANGING WEATHER CONDI…
Owner-reported narrative. 9,888 miles reported. Look up ODI 11003685 at NHTSA ↗
Owner report 11006655 · 2017-07-20 (July 20, 2017)
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FAIRFIELD, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE NATIONWIDE. IN ADDITION, THE DEALER STATED THAT THERE WAS NO TIME FRAME FOR PART AVAILABILITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTA…
Owner-reported narrative. Look up ODI 11006655 at NHTSA ↗
Owner report 11010255 · 2017-07-24 (July 24, 2017)
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF BEVERLY HILLS, 9250 BEVERLY BLVD, BEVERLY HILLS, CA 90210, [phone removed]) HAD BEEN UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PROVIDE THE REMEDY AND REPAIR PARTS. THE CONTACT ASKED THE DEALER TO INSPECT THE PARTS. BUT THEY DID NOT. THE MANUFACTURER WAS CONTACTED. THE CONTACT HA…
Owner-reported narrative. Look up ODI 11010255 at NHTSA ↗
Owner report 11013977 · 2017-08-09 (August 9, 2017)
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V903000 AND 17V241000 (AIR BAGS, STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (VALENCIA BMW 23435 VALENCIA BLVD VALENCIA, CA 91355) WHERE IT WAS CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS…
Owner-reported narrative. Look up ODI 11013977 at NHTSA ↗