2020 Mercedes-Benz GLA 250 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
5 distinct recall campaigns
43,100 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 3 of 9 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 11.1% |
| Engine operation | 1 | 11.1% |
| Braking behavior | 1 | 11.1% |
| Electrical and battery issues | 1 | 11.1% |
| Steering behavior | 1 | 11.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 3 |
| Electrical System | 2 |
| Engine | 2 |
| Power Train | 2 |
| Steering | 2 |
| Fuel System, Gasoline:Fuel Injection System | 1 |
| Fuel/Propulsion System | 1 |
| Lane Departure: Blind Spot Detection | 1 |
Unknown Or Other: 3; Electrical System: 2; Engine: 2; Power Train: 2; Steering: 2; Fuel System, Gasoline:Fuel Injection System: 1; Fuel/Propulsion System: 1; Lane Departure: Blind Spot Detection: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2022 | 1 |
| 2024 | 4 |
| 2025 | 2 |
| 2026 | 1 |
2020: 1; 2022: 1; 2024: 4; 2025: 2; 2026: 1
Pattern summary
Unknown Or Other leads the component reports. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11488566 · 2022-10-09 (October 9, 2022)
Transmission problem. On several occasions while driving, the car has lurched to a stop because gear changed suddenly from Drive to Park. At other times, the engine revvs and slows when it suddenly switches from Drive to "M1." After stopping, it goes back to "D" on its own. Serious safety issue, as I can get rear ended in traffic, or cause an accident for stopping without notice. I have one photo of the sudden transmission switch to M1 (today). Car has been towed to Mercedes service department; no other inspection yet. No warning lamps. Only …
Owner-reported narrative. Look up ODI 11488566 at NHTSA ↗
Owner report 11302809 · 2020-01-29 (January 29, 2020)
TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLA250. THE CONTACT STATED THAT THE VEHICLE FAILED TO START FROM THE CELL PHONE. THE CONTACT TRIED A COUPLE OF TIMES AND STARTED THE VEHICLE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AND MADE A STOP IN TRAFFIC, THE VEHICLE STALLED AND THE DASHBOARD ILLUMINATED ALL KINDS OF WARNING LIGHTS AND THE VEHICLE DID NOT MOVE. THE SOS SYSTEM ALERTED THE MANUFACTURER WHO SENT A TOW TRUCK. THE VEHICLE WAS TOWED TO THE MERCEDES-BENZ OF ATLANTIC CITY DEALER, LOCATED AT 6623 BLACK HORSE PIKE, EGG HARBOR TOWN…
Owner-reported narrative. 200 miles reported. Look up ODI 11302809 at NHTSA ↗
Owner report 11616169 · 2024-09-24 (September 24, 2024)
Strong “gas odor” upon entering car And continues despite opening all windows to ventilate-also on one time occasion - sudden deceleration And “surging speed” alternately While cruising- it feels that the car Will “stop” and it’s worrisome that I may be “hit “ by the vehicle behind me- also several “dashboard warning lights” different messages just “flashed” which also caused some “Panic” on me- brought the car to the shop- all they did ABS sensor replaced- no other issues noted- I read from MB owners forums about MB Recalls about same issu…
Owner-reported narrative. Look up ODI 11616169 at NHTSA ↗
Owner report 11575791 · 2024-03-06 (March 6, 2024)
1. POWER STEERING: STEERING WHEEL WENT OUT ON A FREEWAY ALMOST CAUSING MASSIVE COLLISION (this has happened twice) 2. Car Jerkiness: reported this to MBZ of San Rafael for 2 years (went into shop 10+ times for same issue and not resolved. It lunges forward while driving. This also is a safety issue almost causing me to hit a pedestrian 3. Vehicle Not opening 4. Vehicle Overheating 5. Faulty Wiring 6. Screen Black out
Owner-reported narrative. Look up ODI 11575791 at NHTSA ↗