2019 Mercedes-Benz GLA 250 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
28 owner complaints analyzed
11 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 10 of 28 complaints (35.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 9 | 32.1% |
| Braking behavior | 5 | 17.9% |
| Steering behavior | 4 | 14.3% |
| Electrical and battery issues | 3 | 10.7% |
| Engine operation | 1 | 3.6% |
| Fuel system concerns | 1 | 3.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 10 |
| Unknown Or Other | 5 |
| Air Bags | 4 |
| Steering | 4 |
| Engine | 3 |
| Fuel System, Gasoline | 3 |
| Electrical System | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
Power Train: 10; Unknown Or Other: 5; Air Bags: 4; Steering: 4; Engine: 3; Fuel System, Gasoline: 3; Electrical System: 2; Forward Collision Avoidance: Automatic Emergency Braking: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 4; 50,000 to 74,999: 5; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (5). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 6 |
| 2023 | 3 |
| 2024 | 7 |
| 2025 | 8 |
| 2026 | 2 |
2020: 1; 2021: 1; 2022: 6; 2023: 3; 2024: 7; 2025: 8; 2026: 2
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 9 complaint narratives. Braking behavior appears in 5 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11348431 · 2020-08-10 (August 10, 2020)
TL* THE CONTACT WAS LEASING THE 2019 MERCEDES BENZ GLA250. THE CONTACT STATED THAT WHILE STOPPED SHE ATTEMPTED TO SHIFT TO PARK HOWEVER, THE VEHICLE SHIFTED INTO REVERSE AS SHE CRASHED INTO AN UNKNOWN OBJECT. THE CONTACT STATED THAT THE VEHICLE THEN WENT INTO DRIVE AT CRASHED INTO A TRUCK. THE SIDE AIR BAGS DEPLOYED BUT NOT THE AIR BAG IN THE STEERING WHEEL. THE CONTACT SUSTAINED BRUISING TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE FIRE DEPARTMENT ARRIVED FIRST AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED …
Owner-reported narrative. 11,000 miles reported. Look up ODI 11348431 at NHTSA ↗
Owner report 11514386 · 2023-03-29 (March 29, 2023)
The contact owns a 2019 Mercedes-Benz GLA250. The contact stated that while his son was driving approximately 55 MPH, the transmission erroneously shifted to neutral causing the vehicle to lose motive power and stall. Moments later the vehicle was restarted, and the vehicle operated normally. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: 21V033000 (Power Train). The contact sta…
Owner-reported narrative. 50,000 miles reported. Look up ODI 11514386 at NHTSA ↗
Owner report 11429422 · 2021-08-17 (August 17, 2021)
The vehicle with only 29,775 miles on it, and I bought it new, made a knocking noise in the brakes and the brake pedal jumped up and down at first stop sign when I left my house. I reapplied the brake to see if it would work. It did. I turned onto the highway and within two blocks the vehicle shifted itself into N, a message on dashboard said pull over, contact service immediately. I was able to coast then turn onto a side street. Upon stopping the vehicle, another warning came on the dashboard: Reversing Not Possible Service Required. This veh…
Owner-reported narrative. Look up ODI 11429422 at NHTSA ↗
Owner report 11475972 · 2022-07-26 (July 26, 2022)
The active brake assist front radar sensor is defective. Mercedes Benz USA has failed to provide the part for repair even through the vehicle is only a few years old. They claim the parts on back order until April 2024, which is totally unacceptable. Several Mercedes Benz dealerships in the United States do have the part but refuse to release it to other dealerships.
Owner-reported narrative. Look up ODI 11475972 at NHTSA ↗
Owner report 11466514 · 2022-05-28 (May 28, 2022)
On December 4th 2021, while driving my airbags deployed without warning or notice. On a normal day at this time I would be traveling on the highway. The impact of the airport was so intense it stunned me and I thought another vehicle made impact. The chemicals of the airbag got al over my clothes, skin, and the interior. The steering column was sent to Germany for review and it was determined it was a technical issue that was not my fault However, in a different circumstance this could have caused a severe problem fatal collision woth anothe…
Owner-reported narrative. Look up ODI 11466514 at NHTSA ↗
Owner report 11676757 · 2025-07-28 (July 28, 2025)
The ABS Sensor light, engine light, anti skid light and 4 matic malfunction, transmission malfunction all lit up on my dashboard on Tuesday July 22, 2025. The stearing would lock up and the brakes would not break it also shifted gears into neutral. The dashboard finally told me in bold red letters (transmission malfunction STOP). It would do this then all the lights would go away. I thought it may have just been the battery since I hardly drive the car. The shop cleared out all the malfunctions and re drove it and they said it appeared fin…
Owner-reported narrative. Look up ODI 11676757 at NHTSA ↗
Owner report 11658896 · 2025-05-05 (May 5, 2025)
The contact owns a 2019 Mercedes-Benz GLA250. The contact stated that on several occasions while driving at various speeds and while parked, the contact observed a gasoline odor in the cabin of the vehicle and outside the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel injector and fuel rails needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 58,000.
Owner-reported narrative. 58,000 miles reported. Look up ODI 11658896 at NHTSA ↗