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U.S. public vehicle records

Mercedes Benz E500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

460 owner complaints analyzed

4 distinct recall campaigns

91,691 mi median reported failure mileage

Scope: 2003 to 2009 model years. Data snapshot: . 397 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Fuel/Propulsion System is the most frequently named component, appearing in 157 of 460 complaints (34.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns14732.0%
Braking behavior11224.3%
Electrical and battery issues275.9%
Transmission and shifting204.3%
Steering behavior122.6%
Engine operation81.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel/Propulsion System
157
Service Brakes
84
Fuel System, Gasoline
72
Suspension
45
Electrical System
17
Engine
17
Service Brakes, Hydraulic
17
Air Bags
15
Component breakdown data
CategoryCount
Fuel/Propulsion System157
Service Brakes84
Fuel System, Gasoline72
Suspension45
Electrical System17
Engine17
Service Brakes, Hydraulic17
Air Bags15

Fuel/Propulsion System: 157; Service Brakes: 84; Fuel System, Gasoline: 72; Suspension: 45; Electrical System: 17; Engine: 17; Service Brakes, Hydraulic: 17; Air Bags: 15

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
20
25,000 to 49,999
38
50,000 to 74,999
71
75,000 to 99,999
98
100,000 to 149,999
132
150,000 and above
38
Reported problems by failure mileage data
CategoryCount
Under 25,00020
25,000 to 49,99938
50,000 to 74,99971
75,000 to 99,99998
100,000 to 149,999132
150,000 and above38

Under 25,000: 20; 25,000 to 49,999: 38; 50,000 to 74,999: 71; 75,000 to 99,999: 98; 100,000 to 149,999: 132; 150,000 and above: 38

100,000 to 149,999 miles has the most reports with usable mileage (132). 63 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2004
6
2005
9
2006
3
2007
4
2008
12
2009
10
2010
14
2011
10
2012
51
2013
75
2014
88
2015
58
2016
29
2017
19
2018
19
2019
8
2020
13
2021
6
2022
11
2023
3
2024
5
2025
4
2026
3
Complaints over time data
CategoryCount
20046
20059
20063
20074
200812
200910
201014
201110
201251
201375
201488
201558
201629
201719
201819
20198
202013
20216
202211
20233
20245
20254
20263

2004: 6; 2005: 9; 2006: 3; 2007: 4; 2008: 12; 2009: 10; 2010: 14; 2011: 10; 2012: 51; 2013: 75; 2014: 88; 2015: 58; 2016: 29; 2017: 19; 2018: 19; 2019: 8; 2020: 13; 2021: 6; 2022: 11; 2023: 3; 2024: 5; 2025: 4; 2026: 3

Pattern summary

Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 147 complaint narratives. Braking behavior appears in 112 complaint narratives. Electrical and battery issues appears in 27 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10433623 · 2011-10-31 (October 31, 2011)

STRONG SMELL OF GASOLINE EVERY TIME I FILL UP AND UNTIL I DRIVE ABOUT 50 MILES. I WAS TOLD BY A GERMAN AUTO REPAIR SHOP THAT IT IS A CRACKED GAS TANK AND THAT THIS IS A SYSTEMIC PROBLEM WITH MERCEDES E-CLASS MODELS FROM 2003-2005. THE SMELL APPEARS TO BE EMANATING FROM THE REAR PASSENGER DRIVER'S SIDE. I HAVE ALSO BEEN TOLD THERE WAS A RECALL FOR THIS EXACT ISSUE IN EUROPE AND ASIA BUT THAT MERCEDES NEVER ISSUED A RECALL IN THE US FOR THIS ISSUE DESPITE BEING EXTREMELY PERVASIVE. I DRIVE MY CHILDREN IN THIS CAR AND I AM INCREASINGLY CONCERNE…

Owner-reported narrative. 40,000 miles reported. Look up ODI 10433623 at NHTSA ↗

Owner report 10459332 · 2012-05-23 (May 23, 2012)

AFTER FILLING UP GAS TANK GAS STARTED TO DRIP FROM THE GAS TANK TO THE FLOOR. *TT

Owner-reported narrative. Look up ODI 10459332 at NHTSA ↗

Owner report 10119677 · 2005-05-03 (May 3, 2005)

ON MARCH 31,2005 ACCORDING TO THE NATIONAL NEWS,THE CRYSLER COMPANY SAID IT WOULD INSTALL BATTERY CONTROL SOFTWARE ON THE E-CLASS AND CLS-CLASS MODELS BUILT FROM JANUARY 2002-JANUARY 2005. THE COMPANY ALSO SAID THE BRAKING SYSTEM ON THE E, SL AND CLS-CLASS MADE SINCE JUNE 2001 WOULD BE UPDATED. MY CAR HAD BATTERY PROBLEM PRIOR TO THE NEWS, SOMEHOW THEY FIX IT BUT NOT THE SOFTWARE. UP TO PRESENT, I HAVE NOT RECEIVED ANY RECALL LETTER FROM THE COMPANY DESPITE OF THE NEWS, DESPITE THAT MY CAR IS AFFECTED (I HAD CHECKED WITHTHE COMPANY REGARDING…

Owner-reported narrative. Look up ODI 10119677 at NHTSA ↗

Owner report 10121208 · 2005-05-17 (May 17, 2005)

DT: THE CONSUMER SAYS THAT ON OCT. 21 2004 HE TOOK HIS VEHICLE IN FOR A SAFETY RECALL TO BE TAKEN CARE OF. THE CAMPAIGN NUMBER IS 2004050014-SBS. THE RECALL WAS REGARDING THE HYDRAULIC CONTROL UNIT. THE LINE FROM THE BRAKE FLUID LOOKS AS THOUGH IT HAS BEEN CUT AND IT LOOKED LIKE ELECTRICAL TAPE HAD BEEN PLACED AROUND IT WERE THE CUT WAS LOCATED. HE TALKED TO MERCEDES AND THEY HAVE NOT GOTTEN BACK WITH HIM YET. HE HAS ALSO REPLACED THE INSTRUMENT UNIT WHICH CONTROLS ALL THE LIGHTS. *JB

Owner-reported narrative. Look up ODI 10121208 at NHTSA ↗

Owner report 10113493 · 2005-03-04 (March 4, 2005)

WHILE DRIVING AT VARIOUS SPEEDS A VERY LOUD NOISE CAME M THE ENGINE. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE IT WAS DETERMINED THAT THE NOISE WAS DUE TO DEFECTIVE AUTOMATIC TRANSMISSION. *AK

Owner-reported narrative. Look up ODI 10113493 at NHTSA ↗

Owner report 10243988 · 2008-09-30 (September 30, 2008)

I HAVE A MERCEDES-BENZ 2003 E500 THAT HAS A DEFECTIVE VALEO RADIATOR THAT CAUSED GLYCOL CONTAMINATION LEAKAGE INTO THE AUTOMATIC TRANSMISSION FLUID. MY UN-DRIVABLE CAR NOW HAS TRANSMISSION FAILURE BECAUSE OF POWER LOSS WHILE TRAVELING AT HIGH SPEEDS. INABILITY TO ACCELERATE OR KEEP UP THE MINIMUM SPEED OF THE POSTED HIGHWAY SIGNS IS COMMON. I ASKED MBUSA ABOUT THE PROBLEM AND INITIALLY THEY REFUSED TO ACKNOWLEDGE THE PROBLEM EXISTED. AFTER FINDING TECHNICAL SERVICE BULLETIN P-B-27.55/50F DATED MARCH 24, 2006 THEY ACKNOWLEDGED THE DEFECT BUT DEN…

Owner-reported narrative. 40,000 miles reported. Look up ODI 10243988 at NHTSA ↗

Owner report 10351139 · 2010-08-22 (August 22, 2010)

I WAS TRAVELING ON I-65 FROM LAFAYETTE TO INDIANAPOLIS IN MY 2003 E-500 MERCEDES- BENZ. DRIVING AT HIGHWAY'S POSTED 70 MPH SPEED THE CAR SUDDENLY PULLED FROM THE FAST, LEFT LINE THAT I WAS TRAVELING INTO THE RIGHT LINE CASING THE OTHER VEHICLE TRAVELING ON THE RIGHT LINE TO TURN INTO AN EMERGENCY SHOULDER AND CONSEQUENTLY IN TO THE DITCH IN COLLISION AVOIDANCE MANEUVER. THE REASON FOR MY VEHICLE'S SUDDEN CHANGE IN STEERING AND HANDLING CHARACTERISTIC WAS AN UNEXPECTED, INSTANTANEOUS FAILURE OF AN AIR STRUT ON THE FRONT/RIGHT SIDE OF THE VEHICLE…

Owner-reported narrative. 36,000 miles reported. Look up ODI 10351139 at NHTSA ↗

Owner report 11287533 · 2019-12-06 (December 6, 2019)

I WAS MAKING A RIGHT TURN ONTO A CITY STREET WHEN I HEARD A CLICK/ CRACK, THE INSTRUMENT PANEL LIT UP, AND THE STEERING WHEEL LOCKED. I WAS NOT ABLE TO STOP THE CAR IN TIME AND HIT A PARKED CAR. THE ENGINE DID NOT TURN OFF WHEN THIS HAPPENED. IT WASN'T A CASE OF THE POWER STEERING FAILING BECAUSE I WAS NOT ABLE TO TURN THE WHEEL AT ALL (I DO KNOW WHAT THAT FEELS LIKE). I PUT THE CAR IN PARK, TURNED OFF THE ENGINE, SURVEYED THE DAMAGE, THEN TURNED THE CAR BACK ON AND WAS ABLE TO REVERSE IT AND PARK THE CAR BEHIND THE ACCIDENT. THE STEERING WAS F…

Owner-reported narrative. 122,000 miles reported. Look up ODI 11287533 at NHTSA ↗

Owner report 10216517 · 2008-01-30 (January 30, 2008)

I OWN A MB 2003 E500. WHEN APPLYING THE ACCELERATOR PEDAL THE CAR WOULD JERK BACK AND FORTH LIKE THE CAR IS STALLING FOR NO LONG THAN COUPLE SECS OR LESS. I'VE ONLY NOTICED THIS HAPPENS AT LOW ROLLING SPEEDS. THIS HAS HAPPENED RANDOMLY NUMEROUS TIMES AND I HAVE YET TO FIND A PATTERN. I BROUGHT THIS TO THE DEALERSHIP AND THEY CAN'T REPRODUCE THE PROBLEM. *TR

Owner-reported narrative. Look up ODI 10216517 at NHTSA ↗

Owner report 10244054 · 2008-09-30 (September 30, 2008)

I PURCHASED A 2003 MERCEDES BENZ E500 WHICH WAS OUT OF WARRANTY. SHORTLY AFTER PURCHASING THE CAR MY TRANSMISSION STARTED LOSING POWER ON THE EXPRESSWAY AND MAKING A LOUD ROAR FROM THE BACK OF THE CAR. THE CAR THEN STARTED STUTTERING WHILE AT 60MPH WHICH POSED A DANGER TO MYSELF , MY FAMILY, AND CARS AROUND ME. THIS PROBLEM ALMOST CAUSED CARS BEHIND ME TO HIT ME BECAUSE OF THE SUDDEN LOSS OF POWER. I IMMEDIATELY TOOK MY CAR TO THE SHOP AND IT TURNED OUT THAT GLYCOL LEAKED INTO MY TRANSMISSION DUE TO A FAULTY VALEO RADIATOR IN MY 2003 MERCEDE…

Owner-reported narrative. 33,000 miles reported. Look up ODI 10244054 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2003
3
2004
3
2005
3
2006
4
2007
0
2008
0
2009
0
Recall campaigns data
CategoryCount
20033
20043
20053
20064
20070
20080
20090

2003: 3; 2004: 3; 2005: 3; 2006: 4; 2007: 0; 2008: 0; 2009: 0

Year-by-year records

Mercedes Benz E500 model-year comparison
Model yearComplaintsRecallsChange in recalls
20031253Not available
200414230
200514030
2006504+1
200710-4
2008100
2009100