2014 Mercedes-Benz E350 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
277 owner complaints analyzed
8 distinct recall campaigns
46,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 101 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 49 of 277 complaints (17.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 68 | 24.5% |
| Steering behavior | 25 | 9.0% |
| Electrical and battery issues | 18 | 6.5% |
| Fuel system concerns | 17 | 6.1% |
| Transmission and shifting | 10 | 3.6% |
| Engine operation | 6 | 2.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 49 |
| Service Brakes | 46 |
| Electrical System | 37 |
| Suspension | 30 |
| Unknown Or Other | 27 |
| Steering | 26 |
| Fuel/Propulsion System | 24 |
| Engine | 20 |
Air Bags: 49; Service Brakes: 46; Electrical System: 37; Suspension: 30; Unknown Or Other: 27; Steering: 26; Fuel/Propulsion System: 24; Engine: 20
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 31 |
| 25,000 to 49,999 | 22 |
| 50,000 to 74,999 | 22 |
| 75,000 to 99,999 | 17 |
| 100,000 to 149,999 | 7 |
| 150,000 and above | 2 |
Under 25,000: 31; 25,000 to 49,999: 22; 50,000 to 74,999: 22; 75,000 to 99,999: 17; 100,000 to 149,999: 7; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (31). 176 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 3 |
| 2014 | 9 |
| 2015 | 12 |
| 2016 | 9 |
| 2017 | 9 |
| 2018 | 14 |
| 2019 | 25 |
| 2020 | 38 |
| 2021 | 16 |
| 2022 | 41 |
| 2023 | 23 |
| 2024 | 40 |
| 2025 | 26 |
| 2026 | 12 |
2013: 3; 2014: 9; 2015: 12; 2016: 9; 2017: 9; 2018: 14; 2019: 25; 2020: 38; 2021: 16; 2022: 41; 2023: 23; 2024: 40; 2025: 26; 2026: 12
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 68 complaint narratives. Steering behavior appears in 25 complaint narratives. Electrical and battery issues appears in 18 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10662055 · 2014-12-03 (December 3, 2014)
DRIVING THE CAR AT 45 MPH AND THE DISPLAY MESSAGES COME ON THAT STATED, "PRE SAFE FUNCTIONS LIMITED, INOPERATIVE" IN ADDITION, THE ESP AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE LOSES POWER AND HAS VERY LIMITED ACCELERATION. IT HAS OCCURRED TWICE, ONCE ON CITY ROAD AND ONCE ON HIGHWAY AT 55 MPH. SHUTTING AND RESTARTING THE CAR ELIMINATES THE PROBLEM FOR THE TIME BEING. IF THIS HAPPENS AGAIN AND I AM UNABLE TO PULL OVER SAFELY, IT WILL BE A LIFE-THREATENING EMERGENCY. I WILL BE REAR-ENDED AT HIGH SPEEDS BY TRAFFIC BEHIND ME. AFTER THE FIRST…
Owner-reported narrative. 18,000 miles reported. Look up ODI 10662055 at NHTSA ↗
Owner report 10786798 · 2015-10-28 (October 28, 2015)
MY CLAIM # IS10691110 THE LANE CONTROL DOES NOT FUNCTION CONSISTANTLY. SOMETIMES WHEN YOU CROSS A LINE, THE REAR BRAKE ON THE OPPOSITE SIDE OF THE CAR AUTOMATICALLY APPLIES BRINGING THE CAR BACK TO THE CENTER OF THE LANE, OTHER TIMES IT DOESN'T. I DEMONSTRATED THIS TO THE MAINTENANCE MGR. WITH NO SATISFACTION. I'VE DISCUSSED WITH A CASE MGR ON SEVERAL TIMES, WITH NO SATISFACTION. I'VE WRITTEN THE PRES OF MERCEDES ON TWO OCCASSIONS, WHO REFERRED MY CONCERN BACK TO THE SAME CASE MGR. WHO SAYS IT IS FUNCTIONING AS DESIGNED,IN SPITE OF THE FACT I …
Owner-reported narrative. 4,000 miles reported. Look up ODI 10786798 at NHTSA ↗
Owner report 10971543 · 2017-04-10 (April 10, 2017)
MY ELECTRICAL POWER STEERING STOP WORKING WHILE I WAS DRIVING. ON DASH"POWER STEERING MALFUNCTION-CHECK USER'S MANUAL" I WAS ABOUT GET CRASH, LUCKLY . PULLED OVER SAFELY. BARELY CAN TURN THE POWER STEERING. I TRY TO DRIVE NEXT DAY,STILL NOT WORKING.
Owner-reported narrative. 65,300 miles reported. Look up ODI 10971543 at NHTSA ↗
Owner report 11024275 · 2017-09-19 (September 19, 2017)
I SAW "POWER STEERING MALFUNCTION" LIGHT APPEARED AND MY POWER STEERING STOP WORKING IMMEDIATELY. THE CAR WAS IN DRIVABLE CONDITION AND I HAD TO MAKE ONLY ONE RIGHT TURN TO REACH HOME. THIS HAS HAPPENED WHEN MILEAGE ON MY CAR WAS 30509 WELL BELOW 50,000-MILE WARRANTY. EARLIER YEAR AGO, I BOUGHT THE CAR WITH SALVAGE LICENSE. SALVAGE LICENSE WAS ISSUED AS CAR WAS STOLEN AND INSURNACE COMPANY WAS NOT ABLE TO RECOVER. IT WAS RECOVERED AFTER THAT WITHOUT ANY DAMAGE.NO ACCIDENT TO THE CAR. MB HAS VOIDED THE WARRANTY DUE TO SALVAGE LICENSE. I …
Owner-reported narrative. 30,509 miles reported. Look up ODI 11024275 at NHTSA ↗
Owner report 11156393 · 2018-12-05 (December 5, 2018)
I WAS DRIVING ON ROUTE 40 (SPEED LIMIT 55MPH, BUT 45 MPH DUE TO CONSTRUCTION) WHEN I BEGAN HEARING RATTLING IN MY REAR PASSENGER SIDE SPEAKER, THEN CRACKLING, A BURNING SMELL AND THEN SMOKE FILLED MY VEHICLE. I BELIEVED MY VEHICLE WAS ON FIRE. HAD I NOT REMAINED CALM, I COULD HAVE CAUSED AN ACCIDENT. I ENDED UP DRIVING TO A NEARBY WALMART PARKING LOT WHERE I LEFT MY VEHICLE UNTIL IT WAS TOWED TO THE DEALERSHIP FOR A DIAGNOSTIC. THE TOW TRUCK DRIVER ALSO CONFIRMED SMELLING THE BURNING UPON STARTING MY VEHICLE TO PULL IT ONTO THE TOW TRUCK. THIS …
Owner-reported narrative. 60,500 miles reported. Look up ODI 11156393 at NHTSA ↗
Owner report 11399266 · 2021-03-05 (March 5, 2021)
WHEN I PUT GAS IN THE CAR BEYOND ONE QUARTER OF A TANK, I GET A VERY STRONG GAS SMELL COMING FROM THE DRIVERS SIDE REAR FENDER AND TIRE AREA.. THERE IS NO VISIBLE GAS LEAK ON MY GARAGE FLOOR. THE CAR IS STATIONARY/PARKED IN THE GARAGE
Owner-reported narrative. 70,000 miles reported. Look up ODI 11399266 at NHTSA ↗
Owner report 10578773 · 2014-04-09 (April 9, 2014)
THE TRANSMISSION JERKS BETWEEN 3-4 GEAR UP SHIFT CHANGE, CREATING INSTABILITY ON WET OR SLICK ROAD CONDITIONS WHICH CAN CAUSE YOUR CAR TO LOSE CONTROL. FURTHERMORE, THE JERKING CREATED CAN CREATE A CAR ACCIDENT OR INJURY IN LOW SPEED, STOP AN GO TRAFFIC. MERCEDES BENZ CLAIMS IT IS PERFORMING AS DESIGNED AND IS NOT ACCEPTING LIABILITY FOR THERE DEFECTIVE PRODUCT. *TR
Owner-reported narrative. 800 miles reported. Look up ODI 10578773 at NHTSA ↗
Owner report 10650558 · 2014-10-28 (October 28, 2014)
CAR EXHIBITS A ROUGH/UNPREDICTABLE SHIFTING AND ACCELERATION AT INTERMITTENT INTERVALS. ISSUE PRESENTS ITSELF AT RANDOM TIMES AND AT RANDOM SPEEDS SO IT IS DIFFICULT TO RECREATE AT WILL. ESPECIALLY DANGEROUS WHEN ATTEMPTING TO PASS OR AVOID HAZARDS AT HIGHWAY SPEEDS; WHEN YOU PRESS ON THE GAS SOMETIMES THERE IS A LONG DELAY BEFORE ACCELERATION BEGINS, AND THEN THE ACCELERATION IS MORE THAN EXPECTED FOR THE ACCELERATOR INPUT. OTHER TIMES THE CAR ACTS NORMALLY AND WILL RESPOND PROPERLY TO ACCELERATOR INPUTS. AT LOW SPEEDS SHIFTS FROM 3 TO 4 AND 4…
Owner-reported narrative. Look up ODI 10650558 at NHTSA ↗
Owner report 10819487 · 2016-01-11 (January 11, 2016)
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED. IN ADDITION, THE CONTACT NOTICED THE VEHICLE HAD BEEN LEAKING FUEL. THE VEHICLE HAD TO BE TOWED TO THE DEALER WHERE IT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN 15V792000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Owner-reported narrative. 11,000 miles reported. Look up ODI 10819487 at NHTSA ↗
Owner report 10839989 · 2016-03-04 (March 4, 2016)
WHILE DRIVING ON THE HIGHWAY, I ATTEMPTED A HEAVY ACCELERATION TO GET THE CAR UP TO TRAFFIC SPEED. TWO TIMES IN THE PAST 60 DAYS, THE CAR SERIOUSLY MALFUNCTIONED WITH MULTIPLE DASHBOARD INDICATOR LIGHTS AND THE MAIN TEXT "PRE SAFE FUNCTIONS LIMITED" ACCOMPANIED BY A TOTAL LOSS OF SPEED CONTROL. THE ACCELERATOR BECAME 100% UNRESPONSIVE AND I HAD TO COAST TO AN EMERGENCY LANE. THERE WAS SIGNIFICANT DANGER IN BOTH INSTANCES AS I HAD TO CROSS MULTIPLE LANES OF TRAFFIC WITH NO POWER TO GET TO SAFETY. THE WEATHER WAS CLEAR AND THE EXTERNAL SENSOR…
Owner-reported narrative. 29,000 miles reported. Look up ODI 10839989 at NHTSA ↗