Mercedes-Benz CLS400 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
4 distinct recall campaigns
23,250 mi median reported failure mileage
Scope: 2015 to 2015 model years. Data snapshot: . 6 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 3 of 8 complaints (37.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 37.5% |
| Electrical and battery issues | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 3 |
| Electronic Stability Control (Esc) | 2 |
| Engine | 1 |
| Exterior Lighting | 1 |
| Power Train | 1 |
| Seats | 1 |
| Service Brakes | 1 |
| Steering | 1 |
Electrical System: 3; Electronic Stability Control (Esc): 2; Engine: 1; Exterior Lighting: 1; Power Train: 1; Seats: 1; Service Brakes: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 3 |
| 2019 | 1 |
| 2020 | 2 |
| 2022 | 1 |
| 2023 | 1 |
2015: 3; 2019: 1; 2020: 2; 2022: 1; 2023: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10778277 · 2015-09-28 (September 28, 2015)
THIS IS THE 2ND TIME MY 2015 CLS400 MERCEDES HAS BEEN RETURNED TO THE DEALERSHIP FOR THIS REOCCURRING PROBLEM OF THE ELECTRONIC COMMAND SYSTEM TOTALLY SHUTTING DOWN WHILE THE VEHICLE IS BEING DRIVEN ON THE STREET AND FRWY.NAVIGATION BLINKS ON & OFF,SIDE VIEW MIRRORS FOLD IN & OUT WHILE VEHICLE IS BEING DRIVEN,RADIO TURNS ON & OFF,ELECTRONIC BRAKING SYSTEM ACTIVATED ITSELF WHILE I WAS DRIVING ON THE FRWY & AROUND TOWN,KEYLESS ENTRY WOULD NOT WORK SO I HAD TO USE THE MANUAL KEY TO GET INTO VEHICLE & REMOVE PUSH START BUTTON TO INSERT THE KEY TO S…
Owner-reported narrative. 9,000 miles reported. Look up ODI 10778277 at NHTSA ↗
Owner report 10783487 · 2015-10-19 (October 19, 2015)
TOTAL ELECTRICAL FAILURE WHICH IS CAUSING COMMAND SYSTEM TO POWER ON/OFF WHILE VEHICLE IS BEING DRIVEN,NOT ALLOWING ME TO USE NAVIGATION,WINDOWS(ROLLING UP&DOWN OR NOT WORKING AT ALL),SIDE VIEW MIRRORS(FLIPPING OUT & IN,WHILE VEHICLE IS BEING DRIVEN)AIR CONDITIONING,RADIO TURNING ITSELF OFF/ON.ELECTRONIC BREAKING SYSTEM ACTIVATING ITSELF WHILE VEHICLE IS BEING DRIVEN,SPEEDOMETER NOT WORKING.KEYLESS FUNCTIONS NOT WORKING HAD TO REMOVE HARD KEY MANUALLY TO OPEN CAR DOOR & REMOVE PUSH BUTTON STARTER MANUALLY TO INSERT KEY.THE CAR IS UNSAFE TO DRIV…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10783487 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2015 | 4 |
2015: 4
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 2015 | 8 | 4 | Not available |