2002 Mercedes Benz CL500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
0 distinct recall campaigns
109,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 5 of 12 complaints (41.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 8.3% |
| Electrical and battery issues | 1 | 8.3% |
| Steering behavior | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 5 |
| Electrical System: Instrument Cluster/Panel | 3 |
| Suspension | 3 |
| Engine | 1 |
| Engine And Engine Cooling | 1 |
| Exterior Lighting | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Lane Departure: Blind Spot Detection | 1 |
Electrical System: 5; Electrical System: Instrument Cluster/Panel: 3; Suspension: 3; Engine: 1; Engine And Engine Cooling: 1; Exterior Lighting: 1; Forward Collision Avoidance: Warnings: 1; Lane Departure: Blind Spot Detection: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 3; 100,000 to 149,999: 5; 150,000 and above: 0
100,000 to 149,999 miles has the most reports with usable mileage (5). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
| 2014 | 1 |
| 2015 | 5 |
| 2016 | 4 |
| 2022 | 1 |
2012: 1; 2014: 1; 2015: 5; 2016: 4; 2022: 1
Pattern summary
Electrical System leads the component reports. Transmission and shifting appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10722921 · 2015-06-02 (June 2, 2015)
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT TURNED THE IGNITION TO THE ON POSITION, BUT THE VEHICLE FAILED TO SHIFT OUT OF PARK. AFTER NUMEROUS FAILED ATTEMPTS, THE VEHICLE SHIFTED OUT OF THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
Owner-reported narrative. 77,000 miles reported. Look up ODI 10722921 at NHTSA ↗
Owner report 11461445 · 2022-04-20 (April 20, 2022)
The Main Information center they notifies you of 99% of what is going on with the car stopped working completely. Can’t tell how Fast the car is moving or the RPM this also included the entire instrument cluster, In addition to that the battery and electric system just quits even Though the connections are tight. The battery Also drains quickly as A Result Even though the alternator works and the battery is new. I had the entire car shut off for no obvious cause. While I was driving. But because The entire dash is dead I can’t see if …
Owner-reported narrative. Look up ODI 11461445 at NHTSA ↗
Owner report 10820291 · 2016-01-14 (January 14, 2016)
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT OF THE VEHICLE WAS ABNORMALLY LOWERING TO THE GROUND. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Owner-reported narrative. 122,000 miles reported. Look up ODI 10820291 at NHTSA ↗