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U.S. public vehicle records

Mercedes-Benz AMG CLA45 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

28 owner complaints analyzed

18 distinct recall campaigns

48,234 mi median reported failure mileage

Scope: 2014 to 2023 model years. Data snapshot: . 11 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 6 of 28 complaints (21.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting310.7%
Electrical and battery issues310.7%
Steering behavior13.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
6
Engine
6
Unknown Or Other
5
Air Bags
4
Power Train
4
Fuel/Propulsion System
2
Structure
2
Structure:Body
2
Component breakdown data
CategoryCount
Electrical System6
Engine6
Unknown Or Other5
Air Bags4
Power Train4
Fuel/Propulsion System2
Structure2
Structure:Body2

Electrical System: 6; Engine: 6; Unknown Or Other: 5; Air Bags: 4; Power Train: 4; Fuel/Propulsion System: 2; Structure: 2; Structure:Body: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
2
50,000 to 74,999
4
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9992
50,000 to 74,9994
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 2; 50,000 to 74,999: 4; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 17 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
1
2017
3
2018
3
2019
1
2020
3
2021
4
2022
5
2024
5
2025
3
Complaints over time data
CategoryCount
20151
20173
20183
20191
20203
20214
20225
20245
20253

2015: 1; 2017: 3; 2018: 3; 2019: 1; 2020: 3; 2021: 4; 2022: 5; 2024: 5; 2025: 3

Pattern summary

Electrical System leads the component reports. Transmission and shifting appears in 3 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11152369 · 2018-11-18 (November 18, 2018)

WHILE DRIVING ON THE HIGHWAY APPROXIMATELY 65 MPH IN 7TH GEAR IN THE AUTOMATIC 'DRIVE' TRANSMISSION MODE THE CAR SWITCHED ITSELF INTO NEUTRAL FOR A COUPLE OF SECONDS (LOSING ALL POWER/THROTTLE) UNTIL SWITCHING ITSELF DIRECTLY BACK INTO 7TH GEAR. THEN DID THE SAME THING AGAIN APPROXIMATELY 5 SECONDS LATER. EACH EPISODE OF HAVING NO ACCESS TO POWER IN NEUTRAL LASTED APPROXIMATELY 2 SECONDS.

Owner-reported narrative. 30,000 miles reported. Look up ODI 11152369 at NHTSA ↗

Owner report 11397205 · 2021-02-21 (February 21, 2021)

I JUST REPLACED THE VALVE BODY IN MY VEHICLE AND THE PROBLEM IS STILL THERE I WAS A MERCEDES-BENZ TECHNICIAN AND SOME FRIENDS ADVISE ME TO DO THIS BUT THEN I GOT THE CODE THAT SAID THAT THE Y3/14 WHICH IS LISTED IN THE 2016 MODELS. THIS WAS THE SAME PROBLEM I WAS HAVING AS DESCRIBED IN THE CAMPAIGN. I HAVE UPLOADED A PHOTO WHICH SHOWS THE SAME WHITE 3/14 FROM THE SCANNER. MILEAGE 49K EURO MOTORCAR WOULD NOT WARRANTY TRANS. PLEASE ADVISE [XXX] MERCEDES-BENZ USA, LLC 303 PERIMETER CENTER NORTH, SUITE 202 ATLANTA, GA, 30346 PHONE: [phone removed] …

Owner-reported narrative. 48,234 miles reported. Look up ODI 11397205 at NHTSA ↗

Owner report 11617435 · 2024-10-01 (October 1, 2024)

.I PURCHASED BRAND NEW VEHICLE FROM CARMAX OF OAKLAWN , WHO IMPORTED THE VEHICLE FROM NAPERVILLE IL IT CAME WITH 90 DAY GAURANTEE OR MONEY BACK.I THEN DROVE TO FLORIDA 2 WEEKS AFTER PURCHASE OF THE VEHICLE OF WHICH MY BOYFRIEND [XXX] AT THE TIME CAN ATTEST THE VEHICLE DROVE AMAZING.UPON MY ARRIVAL I WAS HAVING ELECTRICAL ISSUES WITH THE ECO DRIVE AND THE COMPUTER CODED AND DISAPPEARED 3 TIMES. I CONTACTED CARMAX 800 NUMBER THEY ADVISED ME TO BRING IT TO THE DAYTONA BEACH AUTOMALL CARMAX WHO THEN REF ME TO THE DAYTONA AUTOMALL MERCEDES BENZ DE…

Owner-reported narrative. Look up ODI 11617435 at NHTSA ↗

Owner report 11003099 · 2017-07-05 (July 5, 2017)

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA45 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER ALSO DECLINED TO BUY BACK THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T…

Owner-reported narrative. Look up ODI 11003099 at NHTSA ↗

Owner report 11297887 · 2020-01-08 (January 8, 2020)

MERCEDES SENT SEVERAL LETTERS STATING RECALL 2019080011 AFFECTS THIS VEHICLE AND DIRECTING ME TO THE LOCAL DEALER TO HAVE THE STEERING RACK REPLACED. LOCAL DEALER WILL NOT PERFORM REPAIR. RECALL DOES NOT SHOW UP ON MERCEDES RECALL DATABASE. CUSTOMER CARE HAS NOT RESOLVED ISSUE FOR SEVERAL MONTHS - YET RECALL LETTERS FROM MERCEDES KEEP COMING. LETTERS REFERENCE NHTSA RECALL #18V850

Owner-reported narrative. 10,000 miles reported. Look up ODI 11297887 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2014
5
2015
5
2016
6
2017
7
2018
7
2019
2
2020
7
2021
5
2022
0
2023
1
Recall campaigns data
CategoryCount
20145
20155
20166
20177
20187
20192
20207
20215
20220
20231

2014: 5; 2015: 5; 2016: 6; 2017: 7; 2018: 7; 2019: 2; 2020: 7; 2021: 5; 2022: 0; 2023: 1

Year-by-year records

Mercedes-Benz AMG CLA45 model-year comparison
Model yearComplaintsRecallsChange in recalls
2014165Not available
2015350
201616+1
201707+1
2018670
201902-5
202007+5
202115-2
202210-5
202301+1